Specialty Pharmacy Specializing in a variety of chronic treatments, we offer white glove service to patients & physicians seeking care in chronic therapies. Infusion Management Services Turnkey services including authorization, scheduling, infusion nurses, and revenue cycle management. Ambulatory Infusion Collaborating with prescribers and patients to provide safe, efficient, cost effective therapies.
Pharmacy Providing non-specialty medications via curbside and home delivery with co-pay assistance to ensure patients get the best price. Medical Equipment Providing a full line of durable medical equipment, including hospital beds, wheelchairs, walkers, canes, shower chairs, oxygen, bipaps, cipaps and more.
Pharmacy Providing non-specialty medications via curbside and home delivery with co-pay assistance to ensure patients get the best price. Medical Equipment Providing a full line of durable medical equipment, including hospital beds, wheelchairs, walkers, canes, shower chairs, oxygen, bipaps, cipaps and more.
Services
For more than 25 years, SSRx has been delivering specialty healthcare solutions to chronically ill patients. We ensure that every patient is treated with the highest level of commitment and priority. Our focus is to make complex treatments available to patients at affordable cost right to their doorstep.
With over three decades of healthcare experience and innovation, the SSRx team is led by renowned industry leaders in US healthcare. The SSRx team is committed to providing unparalleled client services and patient care. Our mission is to improve the lives of our patients and physicians by providing streamlined communication and accessibility through tailored Specialty Pharmacy, Infusion, DME & Home Health services.
Our specialty pharmacy specializes in chronic treatments. SSRx offers white glove specialty pharmacy service to patients & physicians seeking care in these chronic therapies. We follow through and communicate at every step of the prescription process. Our HCP Portal provides on demand information to physicians about their patient's prescription.
Through our ambulatory infusion services, we collaborate with prescribers and patients to provide safe, efficient, cost effective therapies in one of our convenient locations or at the comfort of their home. SSRx is committed to excellence and expedites the verification process in order to meet the patients needs in a timely manner allowing your office to reallocate their time and spend less of it on the phone.
Our retail pharmacy is a high volume pharmacy where we fill the vast majority of non-specialty medications. We take care of all the patient's medication needs and prescriptions are transferred internally to our other pharmacies as needed. We work with the patients to verify insurance coverage and arrange copay assistance as appropriate so patients pay as little as possible for their meds.
Reviews (16)
Maria B.
Mar 08, 2021
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So I normally get prescriptions through another member of this chain, WInnetka in Woodland Hills, California. Since COVID started they have been harder to get a hold of but they have always been excellent. When they neglected to refill a prescription (and ran me out) I tried to contact them.
Called them, no answer, mailbox full. Automatically transferred to an attendant that told me it did not get my message without ever giving me the chance to speak one in. I tried this numerous times.
Finally I called "The mothership", Southside, to find out if they had closed down. Their main number
Called them, no answer, mailbox full. Automatically transferred to an attendant that told me it did not get my message without ever giving me the chance to speak one in. I tried this numerous times.
Finally I called "The mothership", Southside, to find out if they had closed down. Their main number
Nawarut C.
Aug 07, 2020
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This is a pharmacy that provides the lowest quality service and intentionally overcharges its customer with no shame. My doctor wrote a prescription for a glucometer, test strip, and lancet and this pharmacy filled only test strip, lancet, and alcohol swab with no glucometer unit I asked for it. How could a customer checks the blood sugar without a glucometer. This is a common sense that every pharmacist needs to know but not the Southside pharmacist! This is the first time I used this pharmacy and it would be the last time. After the insurance claim was settled, the copay should be $5.43 but
Kelsey S.
Jul 09, 2020
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This pharmacy delivers medication to my home that is temperature sensitive. The medicine is supposed to be delivered in a styrofoam box with cold packs to ensure the medication does not exceed a specific temperature. There have now been TWO TIMES in which the ice packs were thawed out and NOT COLD. This company is toying with my health and my livelihood. Please take my advice and do not use this company for your medication delivery. They make serious mistakes every single time my medicine is delivered (and I have had over 10 deliveries). As far as I'm concerned, the carelessness and complacency
Lisa B.
Oct 15, 2019
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Glenn T.
Aug 27, 2019
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Gabriela V.
Aug 10, 2019
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Do not use this pharmacy! At least not this location. They need to get their stuff together. Staff doesn't know what they're doing sometimes and misinform you. Some of them are rude and don't know how to talk to people. They just try to rush you off and don't look at the notes thoroughly. They always give you the same lie that they tried to call you but they never do and they're absolutely slow! You will not get your prescriptions on time! Thank god for other competitive pharmacies. Never using this pharmacy again.
Rhee D.
Jan 25, 2019
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The absolute worst pharmacy experience EVER! It's been 4 weeks since I dropped off my prescription. At first it was stated they couldn't read the prescription and had to contact the doctor and was awaiting a response. Okay fine. Now we are at the beginning of week 5, with numerous instances of being on hold, having to explain over & over why I was calling to each person that picked up and them questioning me as to "did I call the right pharmacy as I was not in the system?" Hunh? I've been there at least 3 times to check on my prescription. Finally, someone with
Lundy C.
Jan 12, 2019
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Basically , I've had great service at the Main street location, however there is one cashier that should not work the front desk. She really makes the whole store appear negative. Upon entering the store , it appears that this cashier is being inconvenient because she has to assist customers. She never smiles, never says good morning or good evening, just can I help you. Even if you speak to her first, she says nothing. Being courteous shouldn't be that difficult when you are providing customer service. I have tried to speak with the manager, but to no avail. Somebody please let
Dan W.
Oct 13, 2018
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Jenny P.
Jun 01, 2018
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Courtney S.
May 06, 2016
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My travel clinic doctor recommended this pharmacy to get my rx filled for the typhoid "vaccine" pills in preparation for travel to Africa. My normal pharmacy did not carry this drug, nor did they offer to order it. Southside obtained the Rx within 48 hours and called when it was ready. I'd recommend them for hard to find Rxs.
Karen R.
May 03, 2016
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I don't usually comment on Yelp but definitely use it as a reference guide. I was shocked to see the negative responses because my experience was totally the opposite of the one star reviews. I was in need of an antibiotic and Walgreens politely told me not covered by my insurance, and if I chose to pay it would be $7,000. I hurriedly called Walmart who reduced it to $3,000. My infectious disease physician recommended Southside and the pharmacist and his staff worked things out with insurance the very same day as I called and I paid $10.00, my insurance copayment. In addition, Rahit, even
Mindy K.
Apr 27, 2016
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STAY AWAY!!! Every single experience I've had with this company has been negative!I I arrived for a scheduled appointment with the RN/ DON and was made to wait over an hour and half before she would even see me. Not only that, but she had this know-it-all, smug personality to go with every comment she made. Almost every time I've called, the person at the other end speaks to me as if I'm a bother, or like every day is a bad day for them!
This company is full of very unprofessional staff, from management to administrative support. None of my concerns were ever resolved due to their
This company is full of very unprofessional staff, from management to administrative support. None of my concerns were ever resolved due to their
Robert Z.
Jan 20, 2016
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I recently switched insurance companies and because of that I've had to switch pharmacies as well. I settled on Southside Pharmacy because it was a pharmacy that seemed convenient and not too out of the way. I wish I had listened to my instincts when I first called the pharmacy to see if they accepted my insurance, as that was a headache in and of itself. I must have been transferred four different times on that initial call. When I was able to speak to someone, either I couldn't understand them or I had been transferred to the wrong person because they didn't know how to answer
George T.
Oct 10, 2015
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I've been waiting for three weeks for a Rx; and have contacted my doctor's office multiple times to see why I haven't received it yet (the doctor's office is above the pharmacy so they are supposed to be tracing the Rx down). I trie to call the pharmacy 8 am Saturday to find out the pharmacy isn't even open today.
Ron H.
Sep 12, 2015
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Is it possible to give zero stars? Terrible customer service. No name tags so you don't know who to say gave you poor customer service. They told me they would call me when a prescription was available. They didn't. The rude girl at the front acted as if it was an imposition to take my money. After waiting approximately 15 minutes to pay for the prescriptions they had filled, I was still unable to pay as the only register was malfunctioning.
