With over 20 years of experience in the vacation rental market, Casago has taken property management and bookings to a higher level. With a exceptional rating system that is the Casago Rating, taking our once a year proprietary check point inspection in combination with the extensive guest review process that allows you to search only the best rated properties in our system.
In addition, our Casago property management teams are dedicated to customer service ensuring your investment is cleaned, maintained and your guests are cared for with our concierge services. It started with the simple idea that the owner's best interest should always be our main focus, and it has grown to become our passion and the guiding principle behind everything we do and stand for.
In addition, our Casago property management teams are dedicated to customer service ensuring your investment is cleaned, maintained and your guests are cared for with our concierge services. It started with the simple idea that the owner's best interest should always be our main focus, and it has grown to become our passion and the guiding principle behind everything we do and stand for.
Services
It started with a simple idea that the owner should be at the center of everything we do. Over time this became our passion. Each of our team-members goes through an intensive indoctrination course to become part of the singular idea that we are the owner's advocate. At Casago each member upon completion of their initial training takes an oath to be the steward of the properties we serve and the specific needs of our high-end vacation homeowners.
Learn more about how Casago empowers local managers to grow sustainable businesses in an increasingly competitive environment. Accelerate your professional development through Casago University, our premier, in-house executive training program. Learn more about Casago's superior internal operating system that empowers property managers of all sizes to compete on a whole new level.
Short term vacation rentals are prime for higher nightly rates, but can be a lot of work to manage yourself. Some vacation renters prefer to stay a few months or more rather than a few days or weeks. Corporate housing is an excellent means to earning a steady income from your investment property. Making money from your vacation home isn't as simple as just putting a listing up on a website and hoping for the best.
Our extensive experience in property management can be put to use for you. We are a full service management and vacation rental company, with homes in some of the top vacation destinations. We optimize your ROI while making the guest experience one that is memorable and to which guests will want to return.
Mexico is home to one of the world's largest and growing economies. Over a hundred million Mexicans have made this part of the globe a welcoming place for investors, visitors and workers. One of the most lovely parts of Mexico are the nation's coastal cities and resorts. The warm climate and lush setting bring tourists and people from other parts of Mexico to these places.
Reviews (20)
Susan K.
Nov 26, 2021
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We were originally given a large 3-bedroom townhouse in a great location
on August 6 for Nov. 7 to Nov. 20. It was cancelled unexpectedly on Oct. 27
about 1 1/2 weeks before we were due to arrive due to a "plumbing" problem. We were offered 3 inferior choices - worse locations, smaller and not nearly as nice as the original one (or seemed like it based on the pictures). With so little notice and due to current inflation, we didn't have much of a choice. Though we were promised a reimbursement for any price differences, this never happened.
Not ready for Prime time: The property
on August 6 for Nov. 7 to Nov. 20. It was cancelled unexpectedly on Oct. 27
about 1 1/2 weeks before we were due to arrive due to a "plumbing" problem. We were offered 3 inferior choices - worse locations, smaller and not nearly as nice as the original one (or seemed like it based on the pictures). With so little notice and due to current inflation, we didn't have much of a choice. Though we were promised a reimbursement for any price differences, this never happened.
Not ready for Prime time: The property
Lee Erickson
Nov 16, 2021
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I own a vacation home in Surprize, AZ. Casago is the management company that has been renting it for me for the last 5 years. Casago has taken great care of my home and it has rented it almost full time. They regularly go to the house to check on it, even when it is not rented. If you need a management company to rent out your vacation home then Casago will take good care of you.
Rick K.
Jun 09, 2021
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Paul R.
May 06, 2021
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Casago deserves ZERO stars but unfortunately I have to give at least 1 start to leave this review. casago as the management company failed us on our trip to Tucson in so many ways. Never rent from casago again ever!
We arrived at the condo in Tucson only to find very worn and dirty looking carpets ( previous reviews from a year ago said the exact same thing so it appears any complaints to casago fall on deaf ears! - but even if they sent carpet cleaners to clean while we were there why in the world would I pay to sit around while 'carpet cleaners' are inside the condo I am renting.
We arrived at the condo in Tucson only to find very worn and dirty looking carpets ( previous reviews from a year ago said the exact same thing so it appears any complaints to casago fall on deaf ears! - but even if they sent carpet cleaners to clean while we were there why in the world would I pay to sit around while 'carpet cleaners' are inside the condo I am renting.
Kendra B.
Apr 28, 2021
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Casago is ruining the short term beach rental market in the Santa Barbara area. They are not part of the community and are located out of state. They only care about profit, not service. Please go with a local company instead--you will get better rates, service, and availability. Try contacting the actual owner, or try MurphyKing, or any other local rental agency.
Jessica T.
Apr 03, 2021
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It was my first time using Casago for vacationing purposes and I am extremely satisfied with the recommendations made via phone to us by Agent Luis Gutierrez, who was the most patient, friendly and helpful during our call. He made several recommendations according to what we were looking for our stay in Puerto Peñasco. He also made the registration process so much easier, we didn't have to do much after but provide payment info and be ready to check in next day at Sonoran Sky. Agent Luis Gutierrez booked our stay over the phone the night before we headed for Puerto Peñasco. I will definitely
Roger C.
Mar 29, 2021
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Debi N.
Feb 08, 2021
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We made a reservation 09/20 for a 2 week stay in Santa Barbara arriving 3/21 hoping the pandemic statistics would get better. It was clear that the Covid-19 pandemic was worsening in CA. SB county issued a no out of state travel ban and no nonessential businesses open. We immediately canceled our reservation 01/08/21. We also cancelled another 2 week stay in the area with another rental agency and were immediately refunded our deposit. Casago would not refund our deposit of $5,000. No response to our emails concerning our refund. I would never do business with a company that ignores the safety
Yiwei T.
Nov 19, 2020
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Run away!!!! I booked a home two weeks via AIRBNB which happened to be a Casago home. They just sent me an outrageous bill of $4400 for stains on a dining desk and a rug... We are very good guests, and have never run into this kind of issue on AIRBNB platform. Can you believe it? A bill of $4400????
Jay
Nov 04, 2020
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Stayed in a property in Scottsdale and had police called on me for no reason. Police didn't even know why...
Property was dirty, and worst of all 2 casago employees entered the property while my 4 children were down stairs running around. And both walked out apologizing. These were separate days. Try to stay away from Logan. He's has horrible customer service.
Property was dirty, and worst of all 2 casago employees entered the property while my 4 children were down stairs running around. And both walked out apologizing. These were separate days. Try to stay away from Logan. He's has horrible customer service.
Michele W.
Nov 02, 2020
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Casa No Go! Zero stars! We had a lovely stay this weekend in Rocky Point. We got 2 condos. The rooms were beautiful. But on the drive home I got a call telling me that there were scratches one of the TVs. What? I asked them to send me a picture. What they sent was picture of a piece of wood that had scratches. They charged us an extra $133.00. Straight up hustle! Before you stay at a Casago rental be sure to take pics when you walk through the door. It was only a $133.00 bucks, but it's the principle. I never put a place on blast. But...
Roxie H.
Jul 21, 2020
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I would give Casago 0 stars but Yelp makes me choose at least one to leave a review.
I booked a home three months in advance of a trip to Scottsdale via AIRBNB which happened to be a Casago home.
My family and I drove roughly eight hours from California to Arizona and two hours before checking into the house, I received a phone call from Casago telling me that my rental wasn't suitable to be stayed in because the pool was drained (unbeknownst to them.) and they would be placing me in a new home. There were two houses available and they had me choose from the two. There were no other options
I booked a home three months in advance of a trip to Scottsdale via AIRBNB which happened to be a Casago home.
My family and I drove roughly eight hours from California to Arizona and two hours before checking into the house, I received a phone call from Casago telling me that my rental wasn't suitable to be stayed in because the pool was drained (unbeknownst to them.) and they would be placing me in a new home. There were two houses available and they had me choose from the two. There were no other options
Sharon C.
Sep 30, 2019
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Joshua Herbison
Aug 19, 2019
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We stayed with CasaGo in June for the kids graduation from college and high school celebration. It was an amazing trip staying at the Princesa de Peñasco and then taking a sunset cruise on the Seniorita Rita. CasaGo's attention to detail, quick checkin time and the ability to answer our questions about restaurants and quad rentals made the trip just an absolute joy. My wife and I are planning other vacations by the areas that CasaGo services in the United States and Mexico... Thank you for an amazing vacation.
Juan Soto
Jul 27, 2019
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Abe Gamez
Jun 24, 2019
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Natasha Flemings
Jan 12, 2019
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Amy Pratt
Dec 04, 2018
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We rented a casago property this past weekend in Scottsdale and it was the best rental experience we’ve ever had. The staff was extremely helpful and their customer service was above and beyond what we could have ever expected. They even decorated the house for my friends birthday...it was icing on the cake! We will definitely be using their services again soon!
Mike Clark
Nov 09, 2018
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We have worked with Casago for many years and they have never failed to give us a great experience from booking to check in to checkout. Our favorite is staying at the Princesa Resort on Sandy Beach in Puerto Peñasco. A quiet, beautiful resort and the condo we always stay in is top notch with all the amenities we could ever want and need. I highly recommend them for all of your travel accommodation needs.
Cobol Modish
Jul 21, 2018
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I used Casago when my house flooded about 3 months ago. The insurance company worked with this company. The property was clean when we got there. We enjoyed our stay. We did have problem with the pool not heating about 2 weeks into the stay. Their pool team was out to meet me the next afternoon and ended up working to get the parts for us that day.
