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Priority One Heating & Air Conditioning was founded in 1998 by experienced professionals. We specialize in the service and retrofit of existing equipment for residential and commercial systems. Each installation and service call are backed up with a guarantee that exceeds the industry standards. We offer a 100% money back guarantee, a lifetime duct work guarantee, and 24-hour a day service with NO overtime charges.

If your heating or cooling system fails, don't panic! Simply call us anytime, day or night, and one of our technicians will be promptly dispatched to your home or office. In fact, most of the time, your system will be fixed the same day. It's crazy but true, companies who charge by the hour make more money because they use low skilled technicians who take longer to make the repair.
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Join our Savings Club! Enjoy the benefits and keep your system operating at peak efficiency. Priority One Heating & Air Conditioning helps Lane County's residential and commercial customers with their heating and cooling needs. You can count on us to offer quality and professional services in order to keep your heating and cooling systems working efficiently.
We are a stable, family owned and operated, heating & air conditioning company located in West Eugene and have been in business since 1998. We have a large and growing customer base in Eugene, Springfield and surrounding areas. Our team provides our customers with exceptional customer service and technical expertise.
Many of our employees have been affected by cancer; some are survivors, some have been caregivers, some have lost loved ones or friends, and some are just really caring and giving people. This is our way of supporting research for finding a cure. Relay is a terrific annual event that we look forward to participating in every year.
With approved credit, we offer flexible payment plans and a variety of options. Investing in your home's comfort or responding to an unexpected emergency shouldn't have to break your budget. I would highly recommend these guys, very professional and top notch install. I had my whole system replaced and they came out and took my old system so I didn't have to worry about getting rid of it.
Took a while to get a service tech to come out, because lots of people are needing A/C service in this heatwave. But the tech showed up promptly, and was very professional. Unfortunately, my 20 year old external unit will have to be replaced. He scheduled a later appointment to get that done, and charged me only for the service call, since he could not fix it now.
Reviews (6)
Travis Kizer
Travis Kizer
Jan 03, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Fantastic, smooth to deal with and very professional. Will definitely be calling back when the need arises.
Service: Heating maintenance
Mary Faber
Mary Faber
Nov 30, 2021
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Outside temperature was giving bogus reading on thermostat. Technician Adam quickly diagnosed issue as sensor having fallen on refrigerant line. A quick fix and issue resolved. Good service!
Kelly Perron
Kelly Perron
Nov 20, 2021
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Very happy with this company. From the start of the first phone call to get a bid to the installation. First initial phone call was professional and friendly. Phillip was nice and professional and gave me my options and the easy way to understand. Andy and the other gentleman that came with him to install(sorry I forgot his name) very nice and the install seemed to go without any problems. They were here when they said they would be and they completed the service when they said they would. Once the installation was complete, they showed me how to use the system in a nice and professional way and
Heather McBride
Heather McBride
Nov 15, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Truman and Mike were professional, knowledgeable, and diligent about every aspect of my unusual Plenum system. They explained everything along the way and made sure my system was in excellent working order. Thank you so much!
Services: Cleaning, Heating maintenance, HVAC maintenance
Fred May
Fred May
Oct 27, 2021
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The service technician arrived a little early. The office called to ask if early arrival was OK. I was very pleased with the professionalism and efficiency of the technician. I would gladly recommend them and will use them if needed in the future. My 25 year old electric furnace needed some new parts. They had me up and running in a bit over a half hour. Thank you for the great service!
Bob Akins
Bob Akins
Oct 25, 2021
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I received a quote that provided for a discounted price of $7,200 if paid in cash after install or I could use their credit/monthly payment option for $7,400. After the work was complete, I provided payment in full via debit card - aka a cash transaction. I later noticed that I was charged the $7,400 price. I called and was informed that to get the discounted price, I would have had to give them "actual cash." So...if i had gone to the bank and got $7,200 worth of nickels, they would have given me a discount.
Then, the day after the new unit was installed, I discovered a lake in the kitchen. The