At Nona Smiles, we work every day to make your health and smile our number one priority. We are here to understand and listen to your needs as we embark in a personal relationship with you. Our goal is to connect and create a safe and harmonious environment for you, your friends and family. Dr. Melendez and our staff's intentions are to provide a personalized experience for you, while maintaining the high quality of dental care that you deserve.
We utilize conservative and state of the art procedures that will result in beautiful and healthy long lasting smiles. During your visit, you will experience the latest technology in the field of dentistry, as well as a comprehensive list of general, restorative and cosmetic dental services to meet all of your needs.
We utilize conservative and state of the art procedures that will result in beautiful and healthy long lasting smiles. During your visit, you will experience the latest technology in the field of dentistry, as well as a comprehensive list of general, restorative and cosmetic dental services to meet all of your needs.
Services
We are proud of our office here at Nona Smiles. Patients are the heart of our practice, so it makes sense that we would go out of the way to provide comfortable waiting and treatment areas complete with the types of amenities you would expect from the premier dental practice in Lake Nona. Our office is filled with state of the art diagnostic and dental treatment technology to ensure accuracy and early detection of oral complications.
At Nona Smiles we value our patient relationships, making it our priority to deliver gentle compassionate care that you deserve. We work hard to make you feel at ease by providing exceptional patient care in a relaxed, convenient atmosphere. We strive to develop lifelong relationships with our patients by combining the latest dental technology with a professional and compassionate staff.
I grew up in a small town in Puerto Rico called Cidra. Ever since I was in tenth grade I knew I wanted to be a Dentist. I enjoy being able to contribute and see immediate results in people's lives. During my college years, while I was doing my Bachelor in Biology, I found the passion for cycling and I have not stopped riding ever since.
A comprehensive dental exam will be performed by your dentist at your initial dental visit. Examination of diagnostic X-rays (radiographs): Essential for detection of decay, tumors, cysts, and bone loss. X-rays also help determine tooth and root positions. Oral cancer screening: Check the face, neck, lips, tongue, throat, tissues, and gums for any signs of oral cancer.
Four out of five people have periodontal disease and don't know it! Most people are not aware of it because the disease is usually painless in the early stages. Good oral hygiene, a balanced diet, and regular dental visits can help reduce your risk of developing periodontal disease. Bleeding gums - Gums should never bleed, even when you brush vigorously or use dental floss.
Reviews (23)
Joseph G.
Jan 13, 2022
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I had a great experience at this office. I drove across town from Winter Garden specifically for a type of mouth guard that it seems he is the only person in town offering. What I encountered was an extremely well organized office with state-of-the art technology that was able to do much more for me than I would ever expect from a dental office. The tour prior to service was a little cheesy but I appreciated the friendliness of the staff and that Dr Melendez took time to explain his findings to justify his plan of care. Worth the money and time to drive here.
Anna Gobin
Feb 25, 2021
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Collette A.
Feb 05, 2021
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Been going to this dentist for the last few years and never had a problem with them. Always very nice and very helpful although always extremely expensive. Today I go in for my cleaning and I'm told I need to get x-rays. I advised I did not want to have x-rays I do not feel the need for them as they were just done in 2019 not even two full years. I was then told it is a law that I need to have them otherwise they cannot see me. When I questioned this and ask them to show me the law and state the statute they could not do so. I turned to Google to ask if it was a law that dentists are allowed
Karol G.
Jul 15, 2020
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I went in for 10 porcelain veneers. The veneers were NOT approved by me they were unsymmetrical and did not match my specifications. Once I realized They could not get the job done we agreed to give me a full refund so I can go elsewhere. I signed for the full amount charged to be refunded in office. Once I left I waited a few days and my refund was only given of 50% of the money I paid. I left there in plastic temps and Dr. Melendez and Nona Smiles stayed with $6,000 of my money. Dr. Melendez's time cost me $6,000. I called the office to question why I was not refunded $6,000 of my money
Shelly-Ann G.
May 29, 2020
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Just left Nona Smiles after being told that I had an appointment for an exam, X-ray, and cleaning. From the moment I walked in there was an issue between me having to fill out duplicate paperwork, then not willing to verify my insurance, and then wanting to tell me the cost of my appointment AFTER I received services. Mind you once I made it clear that I had insurance for full coverage of these services and filled out paperwork I was then advised that they would not have time to do my cleaning. Honestly, why would I take time out to go to the dentist and NOT get a cleaning. Seemed very much like
Diane Mecomonaco Kimball
Jan 04, 2020
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Monica R. Vega
Apr 25, 2019
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The best experience ever! I was afraid to go back to a dentist after a horrible experience around 10 yrs ago. After being treated by Dr. Melendez and his wonderful staff, the worries are gone. Catching up with my dental work and not afraid about it. PD. I even got a goodie bag as a new patient welcome gift.
Karolyn Gutierrez
Dec 21, 2018
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Im currently fighting with my credit cards for about $6,000 for 10 porcelain veneers that were never cemented were returned are sitting in their office and they are refusing to give me back my money. They promised a full refund in office. I Left in good terms waiting on the refund Then I was DISMISSED as a patient for calling to question the money… not refunded. I never received a breakdown of the charges. Lake Nona residents read their reviews on other review websites like yelp NOT facebook!! I'm not the only one they've done this to. Lake Nona residents deserve better than this!!
Neha L.
Jul 10, 2018
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Great dental experience. The staff is wonderful, dr Melendez is kind and trustworthy, not trying to upsell the client and have them spend money on unnecessary tests and scans like some other local dentists. Staff is very easygoing, even with an anxious and controlling patient like me. Can't yet comment on insurance reimbursement and billing at this point, so far everything seems perfect.
I definitely recommend this office and dentist.
Thanks Nona smiles!!!!!
I definitely recommend this office and dentist.
Thanks Nona smiles!!!!!
Mark B.
Feb 11, 2018
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I've been using the dental services at Nona Smiles for around two years and have been nothing but impressed. While I've not needed any restorative​ procedures (knock on wood), I do require more frequent perio maintenance and also used the in-office whitening system. The dentist and hygienists​ are very professional and personable. Did have​ some billing insurance issues but were readily sorted out. Overall, I highly recommend this practice.
Ana D.
Oct 13, 2017
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Do not come here!!! Beware this place has abused my parents!! I had recommended they come here after seeing reviews. I regret it so bad! They were always told they were in network from the moment they made the appointment. They were even given an in network estimate they had to sign off on even though they had and knew out of network costs. They performed some work and then of course the insurance only pays out of network costs. They bill my parents for work they have yet to have done and all we ask is why weren't out of network costs quoted from the beginning. We tried to file a case with
Cece G.
Oct 05, 2017
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Honestly, not impressed.
If they think parading you around their office to show off their state of the art technology is a selling point, they may want to rethink their pitch. Everything felt artificial to me, and it left me feeling a little uncomfortable.
I felt like I was being harassed to watch Netflix or order something off of their "comfort menu," and it didn't help that every interaction sounded scripted.
Also, had some issues with insurance, billing, etc. and after reaching out I was told to expect a response -- so far, nothing.
I will say, the one good thing they have
If they think parading you around their office to show off their state of the art technology is a selling point, they may want to rethink their pitch. Everything felt artificial to me, and it left me feeling a little uncomfortable.
I felt like I was being harassed to watch Netflix or order something off of their "comfort menu," and it didn't help that every interaction sounded scripted.
Also, had some issues with insurance, billing, etc. and after reaching out I was told to expect a response -- so far, nothing.
I will say, the one good thing they have
Billy D.
Oct 05, 2017
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Went into Nona Smiles to have a cleaning and also ask a couple questions about future procedures. To make this really easy, I told the dentist EXACTLY what I wanted done and how I wanted to do it, but they were only interested in what the insurance would cover and how quickly they could get that out of the way. (I am paying out of pocket for most of my procedure anyway). After trying to high gross me on my teeth, I soon realized that this place wasn't my worthy of my time, business, or money. When it comes to a dentist, I want someone genuine/someone who actually cares about what I have to
Dawn D.
Sep 19, 2017
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This might be a bit of a long post but def worth the read if you are looking for a great dentist who won't terrify you. I have a severe fear of dentists but Dr Melendez has been amazing! He worked with my fear from day one and I have now have a 100% healthy smile for the first time since probably high school.
The things he has completed for me:
A tooth implant
Two cavities
Two crowns
Wisdom teeth extractions
Deep cleaning - the one they have to numb your mouth for
This is all stuff that has needed to be completed for quite a while and he is the ONLY dentist that I can see without taking
The things he has completed for me:
A tooth implant
Two cavities
Two crowns
Wisdom teeth extractions
Deep cleaning - the one they have to numb your mouth for
This is all stuff that has needed to be completed for quite a while and he is the ONLY dentist that I can see without taking
Liza S.
Jan 28, 2017
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Jane L.
May 23, 2016
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Linda R.
Jan 06, 2016
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Nona Smiles has the appearance of being patient friendly. I love the state of the art equipment and the hygienist did a good job cleaning my teeth. Dr. Carlos Melendez, seams to be good at his job and willing to fix any problems. However, what I didn't like was paying before my treatment or service was given. Secondly, It appears I was deceived regarding my pre treatment estimate and approval being submitted to my insurance carrier, resulting in a huge out of pocket expense for me because the procedure they performed was not covered by my insurance at the time of service. The person in charge
Erin Z.
Oct 18, 2015
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If I could give zero stars I would. I have never been treated so poorly in a dental office. I went into the office with 2 dental insurances. Both of which had out of network benefits, and one of them they were in-network with! I was immediately taken into a room and charged for an office visit before anyone had even seen me. After paying $80.00 before even seeing a dentist, I was offered a free gift, and then seated in the dental chair. The dental assistant took an x-Ray of the tooth that was bothering me. The dentist came in, and spent 2 minutes looking in my mouth. He said he was going
Maris H.
Apr 10, 2014
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Terrible place!
*you will have to pay out of pocket
(insurance should reimburse you but doesnt always work that way)
* they have some high office goals and they are trained to sit you in their office until they sell you the thousand dollar plan you "need" oh and wont let you leave until they brainwash you into buying the plan.
* office manager dr.ramirez is a fan of taking badly and confidential things about the patients.
there are plenty other beautiful dental offices that will take you insurance and do what is in you best interest.
nona smiles is not the place to go.
*you will have to pay out of pocket
(insurance should reimburse you but doesnt always work that way)
* they have some high office goals and they are trained to sit you in their office until they sell you the thousand dollar plan you "need" oh and wont let you leave until they brainwash you into buying the plan.
* office manager dr.ramirez is a fan of taking badly and confidential things about the patients.
there are plenty other beautiful dental offices that will take you insurance and do what is in you best interest.
nona smiles is not the place to go.
Jena P.
Apr 03, 2014
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Francisco's review is spot on... This office is state of the art new technology . If you have the extra income over and above your insurance this is the place for you . For the average exam, cleaning, routine (yearly) X-rays , and fluoride treatment they charged my insurance $250. MetLife paid them $220. This was not enough for this office they sent me a bill for the remainder $30. I have excellent dental hygiene and have just recently moved here . I have dental insurance for a reason ... To keep my teeth as healthy as possible . If you are looking at this office please note they are not happy
James S.
Dec 04, 2012
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First visit went ok. Went in for a cleaning and a checkup. This took just over 2 hours because the dentist was caught up in another surgery. They gave me a bottle of water and put on a movie, eventually I fell asleep. Removing the horrible wait time the service was great and the dentist was even better. Good enough for me to schedule a filling the following week.
Second visit went great. I got a filling and was in and out within an hour and a half (if that). I was going to get a clear coating (to prevent future cavities) which would have cost extra but the dentist said with the filling
Second visit went great. I got a filling and was in and out within an hour and a half (if that). I was going to get a clear coating (to prevent future cavities) which would have cost extra but the dentist said with the filling
K. W.
Nov 28, 2011
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Jo J.
Aug 24, 2011
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