J.F. Whitlow, Jr & Sons, Inc was founded in 1949 by Joseph and Irene Whitlow right out of their home while maintaining a family of 3 young boys. Multitasking was Irene's strength to manage a family and run a business. As years passed her young boys grew up learning the importance of a family business.
Today J.F. Whitlow is run by 3rd generation, Joseph Whitlow. We can provide expert 24 hour Emergency Service available to you 365 days a year for all you're Plumbing, Heating, Cooling needs. We are here when you need us to service both your residential and commercial properties! We have over 68 years experience in the plumbing, heating, and air conditioning industry (HVAC).
Today J.F. Whitlow is run by 3rd generation, Joseph Whitlow. We can provide expert 24 hour Emergency Service available to you 365 days a year for all you're Plumbing, Heating, Cooling needs. We are here when you need us to service both your residential and commercial properties! We have over 68 years experience in the plumbing, heating, and air conditioning industry (HVAC).
Services
We have 71 years experience in the plumbing, heating and cooling (HVAC) industry. Our goal is to provide the highest quality work and installation services, on schedule, and on budget along with outstanding customer service in Southeastern Virginia. We understand that time and cost are crucial so we strive to go above and beyond our client's expectations.
During the lifetime operation of the heating system there may be situations that require reducing or increasing the number of sections, or flush the radiator. If your home heating system should break down or stop working properly, it is important to have a company you can trust to perform the heating repair services you need quickly, reliably and affordably.
We provide technical support to clients' to enable them to undertake routine maintenance with confidence. Specialist equipment maintenance can be carried out on a campaign basis, working with clients to effect maintenance system rationalization and cost savings. We respond quickly and efficiently to unexpected breakdowns that a client may incur, and have the ability to dispatch our service technicians 24/7.
Air conditioning systems are regulated appliances, requiring expert maintenance to properly function at the best rate of energy consumption. Regular preventive maintenance, performed twice a year, can help your system keep up with seasonal temperature swings. Plus, it can increase HVAC performance and help you avoid costly emergency repairs-because no one wants to be left without heat in the middle of a snowstorm.
Reviews (15)
Homer Lugo
Jan 05, 2022
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Amy County
Jul 31, 2021
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DO NOT hire this company for your HVAC needs. My AC unit went out over three weeks ago and we are still having issues with the covered repair. The technician was scheduled to come out between 12-5 and didn't show up until 6:45 without any communication about being late. Then left because he claim he couldn't get authorization for the repairs because that department was closed. I had to wait another week for him to come back out to put freon in my unit and seal a leak. Then my unit stop cooling again a few days later. He was scheduled to come back out yesterday between 12-5 and guess what this time
Mark Hendriks
Jul 01, 2021
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Dez P.
Jun 29, 2021
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We've been fighting with our home insurers for over 3 years over our ac unit. They insist on sending repair persons 3-4 times a year instead of just replacing the old unit. I tell you this because we've had so many different companies come into our home but NONE were like J F Whitlow Jr and Sons! First, the 2 times this repairman came, he wore a mask. I didn't have to ask. BZ! We've had the Covid immunization but repair people are in and out of so many homes, putting their own families at risk as well as customers, so this simple act told me this person cared about my family
E.
Jun 13, 2021
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Worst. Service. Ever. It took them over 2 months to install. Then when they put the new system in it stopped working. Two companies came out and in their words they said it was the sloppiest install they'd ever seen and that it looked like preschoolers installed it. They also said the install wouldn't pass a home inspection if we tried to sell our house.Terrible customer service too. Felt bad for install tech. He had to do it by himself whereas the new company had 2 to 3 guys installing. Zero stars if possible.
Nate Melin
Jan 26, 2021
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Kyle needs some mentoring. His communication skills were unprofessional. He didnt return calls or texts and when he followed up with our insurance company he told them the drain was clogged due to mis-use and so we had to pay out of pocket.
Well, pretty much every single clogged drain is “mis-use”. If the drain was used absolutely perfectly every time there wouldn’t be any need for plumbers. But, every once in a while an egg shell or an orange peel gets past the drain and it builds up. Thats life... and thats why I called the plumber, to use my home warranty.
Instead, after paying 900 dollars
Well, pretty much every single clogged drain is “mis-use”. If the drain was used absolutely perfectly every time there wouldn’t be any need for plumbers. But, every once in a while an egg shell or an orange peel gets past the drain and it builds up. Thats life... and thats why I called the plumber, to use my home warranty.
Instead, after paying 900 dollars
Jennifer Darden
Sep 24, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent service! Very respectful, professional and knowledgeable technicians. Explained, in detail, issues I was having, all of the possible solutions and didn't try to rob me with pricing. I will never again call anyone else for my HVAC or plumbing needs!
Excellent service! Very respectful, professional and knowledgeable technicians. Explained, in detail, issues I was having, all of the possible solutions and didn't try to rob me with pricing. I will never again call anyone else for my HVAC or plumbing needs!
James Barnes
Aug 18, 2020
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I asked for a diagnostic on a leak I didnt know where it was coming from. I was at work and my wife was home and told them I was to authorize any repairs. Plumber tried calling me. Left a voice mail and never spoke to me. (Have multiple voice mails incase anyone wants proof) At that point he should've paused and not done anything further after the… diagnostic. He told my wife that I said to do what's needed (never spoke to him). Pulled the toilet replaced a wax seal (it was leaking where I couldn't see). I never told him to do any actual work. So basically took advantage of my wife being
Ernest Sawyer
Jul 15, 2020
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George Beebe
Jul 01, 2020
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Vanessa S.
Nov 08, 2019
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Terrible customer service. Cancelled the appointment at the very time they were supposed to arrive! When I explained that they took a week to schedule the appointment, that I had already taken off and that the leak had been destroying my cabinets, they said they had no other technician to send. Ridiculous.
Heather V.
Aug 06, 2018
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I had a great experience with J.F. Whitlow Jr. and Sons for their plumbing service. They were sent to us through our home warranty company (after a failed service call from another company). The ladies who answered the phone were quick, kind and knowledgeable. They had great customer service. The technician they sent out was Lee. He was knowledgeable and thorough and was able to give us full details on the problem we were having with our main line. We are having them back to fix the problem this week! Great service! Thank you all!
Kimberly Speller Mack
Jul 17, 2018
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Ramarro Thompson
Jan 18, 2018
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Pete Kovalcik
Nov 22, 2017
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