DWM Properties
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DWM Properties
For over 30 years we have been the most trusted name in Property Management in Los Gatos and Santa Clara County. We serve to make homeowners lives easier by providing them with a trustworthy and professional management company. We specialize in full service property management in Los Gatos and surrounding areas that fit your needs as a landlord and homeowner.

We tailor our services to ensure that you have the highest level of service for your home. For those of you who would like assistance in finding your next rental home, please visit our relocation page under the services tab. DWM Properties Relocation Department provides all the necessary tools in finding your ideal rental home.
Services
For over 30 years DWM Properties Inc. has been the most trusted name in Property Management in Los Gatos and Santa Clara County. DWM Property Management serves to make homeowners lives easier by providing them with a trustworthy and professional management company. Our unique style and professional business tactics places us well above and beyond the "basic management company."
Having a successful Los Gatos rental property requires a lot of time, effort, experience and knowledge. Let us save you that time, effort and frustration that comes with gaining that experience. As a full service Los Gatos property management company, our team is responsible for taking care of all aspects of managing your rental(s).
DWM Properties Inc. has a Real Estate department that specializes in finding investment properties. DWM Properties Inc. has a real estate department. Please note, if you wish to sell your property while it is occupied by a tenant it is much easier to sell through us due to scheduling showings, relationship with the tenants, familiarity with the house, etc.
Whether you're away for a few days or several months, don't leave your property to chance. We will ensure that your home is secure and looks lived in as long as you are away. More and more people are away from their home due to business obligations, vacations, or other personal matters.

Since absentee homeowners aren't easily available to handle emergencies, attend the overseeing of repairs, or perform basic errands, caring for a home can be a challenge.As well, most insurance companies require that someone check on a property at specific times, which can be a burden for absentee homeowners.
DWM Properties Relocation has been assisting individuals or families relocating to the Bay Area for more than 20 years. We provide our clients with knowledge of the area, schools, local shops and hot spots, as well as provide them with the best list of available rentals. At DWM Properties Relocation our goal is to provide you and your family with a solution to all your relocation needs.
Reviews (27)
M. D.
M. D.
Jan 17, 2022
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This is a professionally run property management firm. Our property manager Julie and her manager Sammi, and the support ecosystem they have with Alex etc. have done a fantastic job of providing excellent service. They are proactive and communicate exceedingly well. DWM helped us get settled into the Bay Area despite a pandemic and we highly recommend them to locals and new arrivals to this area.
J. B.
J. B.
Dec 03, 2021
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Look at the other reviews and take notice. This is not a company you want to deal with.

As a property owner who utilized this company to manage our rental, I have never been more disgusted by a business partner and their lack of competence.

We took our property off the rental market only to utterly SHOCKED and DISMAYED at the condition of the home. What was once a sparkling home was now a house that had so many dents and nicks that the entire house had to be repainted - walls, ceilings, cabinetry, doors... you name it. There were actually things stuck to the ceiling that were just shrugged
Anthony Z.
Anthony Z.
Oct 12, 2021
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I am very unhappy with my experience with DWM properties. It takes extremely long times to get responses on our service requests. My roommates and I splurged for a rental with a hot tub in the back yard and it has only successfully worked for a few days during our occupancy thus far. The property owners do not seem to look out for their tenant's best interests. Homes using this property management company may have issues that were not documented in their walkthroughs. Issues may persist from the previous tenants and are not addressed before new tenants move in.
Johanna Q.
Johanna Q.
May 14, 2021
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Unprofessional and thief's.. Also, negligent to customers needs and concerns. Don't get involved with this company.
Mary B.
Mary B.
May 03, 2021
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It has been a pleasure working with Don Moser! He has integrity, is easy to communicate with and goes above and beyond. He truly cares and is a good human being. I recommend him highly!
Sherie T.
Sherie T.
Apr 18, 2021
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Horrible horrible company. I applied for a rental property and paid the application fee and not once did someone call me to tell me anything, if I was approved or if The unit went to another person. I called them weeks after and Randy said "oh sorry no one ever reached out but we have another person signing the lease tomorrow" ZERO communication from this property management company.

My advice for renters, do not submit an application with this company they will take your money and not communicate with you at all. As for the owners, do your research before you use this company, read
Jacob C.
Jacob C.
Apr 09, 2021
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Lived in one of the rentals they managed for 2 years. Like some of the other reviews they do seem to care more for owners then tenants. They were in such a rush to find a tenant for the property that they didn't really take care of repairs prior to me moving in. I was forced to take time off for repairs that easily could have been done prior to my move in. It also didn't look like it had been cleaned prior to my move in.

I bought a house with 3 months remaining on my lease in the hopes they would work with me and help find a new tenant. I thought they'd be willing to end the lease
Gelu S.
Gelu S.
Mar 29, 2021
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This guys just collecting just application fee vary poor service and communication don't try to rent home with this company
Kimberly Borges
Kimberly Borges
Jan 22, 2021
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I’ve been renting through DWM for about a year and a half, and today I had an emergency maintenance situation (Heater shut down and we had spent a pretty chilly evening and morning). I was pleasantly surprised by how DWM, and specifically Brent, handled my issue. After expressing the need for immediate service to my home, Brent was sympathetic and professional when handling my call. He heard me out, under promised, and told me he’d be in touch. This was tough to hear when all I wanted was for him to promise that someone would come immediately, but I understood that it was a Sunday, and maintenance
Scott J.
Scott J.
Dec 14, 2020
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We just finished a 5 year tenancy at a DWM-managed property and had an extremely positive experience with the company. I found them to be very responsive with maintenance requests, very helpful in working with the property owner to negotiate lease extensions, and very fair in move out procedures / security deposit refund. A very professional, well-staffed company. Nothing but good things to say!
Anna I.
Anna I.
Nov 02, 2020
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At first it wasn't great because we never knew when things were being changed or updated like drilling a fence into our apt without our knowledge. But recently things have changed and they are really responsive and kind. Any issues we have had have been solved quickly and effectively.
R. S.
R. S.
Sep 28, 2020
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Has to top the list of the worst rental agencies. Randy never replies, Nicole is super rude and their front office is another whole level of being unhelpful. After reading their reviews here gave them another chance, but that just drove me to write this review. Never ever renting from or to them.
Ahmed Rubaie
Ahmed Rubaie
Aug 11, 2020
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Positive: Professionalism, Responsiveness
Randy Visek and DWM as a firm are first class professionals. They manage a couple of properties for us -- tenants love them and we are quite pleased with their active management. On top of details and always responsive. Highly recommended for any property management needs. Thanks Randy and team!
Jim Doss
Jim Doss
Aug 03, 2020
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Don, Paula, & Sammi at DMW give my wife and I 100% peace of mind with our rental property. In the most challenging year for a property owner that one can imagine, our property was managed in the upmost professional manner. Except when we received our monthly income check, it almost made us forget that we owned rental property, which is a good thing Props and thanks to the entire DWM team!
Malori Lynne
Malori Lynne
Jun 15, 2020
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Do not rent from this company. Kira was a nightmare to deal with, spiteful and defensive, and they will gouge you for your security deposit. A light cleaning turned into a $450 cleaning after I dared to disagree that we were responsible for paying for additional cleaning at move out. Ridiculous.
Jim C.
Jim C.
Feb 08, 2020
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We had an appointment with Kristin to see one of the rental properties they were representing. . She never showed up. We left a few voice messages and also a text message. One week later and we never received any sort of response. I understand that things happen but to never even bother to follow up is totally unprofessional. I can only imagine what it must be like to deal with them as a tenant.

I would never rent a property represented by this company.
Danielle M.
Danielle M.
Dec 14, 2019
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Just like most of the reviews said the care more for the owners and how much they can get from the renters. If you need something good luck trying to get a hold of any management. They are useless and fake. If we don't rent from them then the owners won't make money. Maybe that way they'll treat the renters better.
Mich Devs
Mich Devs
Nov 12, 2019
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I very much enjoyed working with the team at DWM Properties! My issues are always taken care of and they are a pleasure to work with. Kira is fantastic. It is nice to know you have someone looking out for you and the rental/owner.
Chris T.
Chris T.
Sep 18, 2019
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Do NOT rent any properties from these people..They don't care about their tenants ..all they care about is the owners and I guess if you're an owner of a property this is the place to be.. Had a horrible experience with these folks and dont recommend any tenant rent with this outfit.
Monica S.
Monica S.
Jun 18, 2019
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Outstanding customer service! Shout out to Randy who successfully navigated the landlord waters with us! Our rental unit had been occupied by the same tenant for 14 years! Needless to say, there was quite a bit of work to do to get it ready to rent again. Randy provided excellent contact info for the various contractors and continuously checked on how things were going. He had excellent tenant prospects and had the unit rented within days of it being ready, all the while making sure we understood and participated in the process. He is very easy to work with and I really love how proactive he
Jen J.
Jen J.
Nov 08, 2018
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This review is for Nicole Abbott who went above and beyond for both myself (the new renter) and the property owner. She was professional, confident, and kind. The owner thinks the world of Nicole, and I can see why. She treats the house as if it is her own, she takes pride in what she does, works well within what the owner is willing to do, and seems to proactively communicate tenants rights to avoid conflict.

As a former home owner, I would absolutely trust Nicole to manage my home. As a new renter I feel like I have a partner in Nicole who will make sure the house is well maintained
Marty S.
Marty S.
Oct 19, 2018
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As the owner of Water Quality Plumbing Company, we have been working with the D W M properties for more than 10 years now. Their entire staff is very easy to work with, and for. We very appreciate the ongoing business relationship that we have DWM Property Management.
Debbie Lofstrom
Debbie Lofstrom
Jun 08, 2018
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The quality of service provided by DWM has severely declined over the years. Their "preferred suppliers" charge exorbitant prices for substandard work. Bills for redundant repairs are passed on to customers with no management review. Whatever bills come in, they pay. Nicole Abbott, General Manager, should be an embarrassment to the company as she will not have a one on one customer problem solving conversation and will make no attempt to "manage your property as if it was their own" as their motto suggests. I would highly recommend looking elsewhere for a property management company.
Jason R.
Jason R.
Apr 10, 2018
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We've had one dealing with Randy at DWM and it was kind of straight out of HBO's Silicon Valley.

He came recommended from a long-time friend whose judgement of people and the local property market I really respect.

We were interested in a property that DWM had on the market for 125 days and had a just reduced the price $200 / mth. House needed some TLC. Overgrown yard, dated appliances and finishes, grimy wall-to-wall carpet. Meanwhile, comps on better streets with better yards and finishes are going for $3-400 less per month.

DWM wrote us a strange email after he received our financial
Michael S.
Michael S.
Mar 26, 2016
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We had a very positive experience with DWM. We lived in a Los Gatos single family home managed by DWM for 16 months. Our family rented the home and moved in during the late summer (the crazy time of year for rentals here, right before the schools start) and DWM's professionalism stood out. We were school district-driven and we chased ads all over town, but by the time an ad was posted there were always already several applications pending. My wife looked at another DWM property and had the foresight to ask what else they had coming available. DWM mentioned our house with the caveat that it
David Ticzon
David Ticzon
Dec 22, 2014
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I have used DWM Properties for several years. His new location is just across the street from Los Gatos High, so he is easy to find. Don is a "Gem" with his real estate knowledge and provides the best of service. I don't hesitate to refer my family and friends to him. When I hear someone is looking for a house or wants to sell a house, I refer them to Don.
Johanna Sceresini
Johanna Sceresini
Sep 10, 2013
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I've been a renter of DWM Properties for over 3 years and I have never had any issue with them. The people that works there are always very polite and ready to help. Before renting the property I am currently in, they showed me many other great ones. What I like the most about them is how they take their time to walk you through all the details and they don't mind if inexperienced people like me asks many questions. I'm really satisfied with their services and I highly recommend them! If you a need a reliable agent ask for Samantha, that young lady is amazing :)