Started in 2003 with a small collection of homes, the Alpenglow Cleaning team now has over 150 clients, most of whom have been referred through happy customers. We believe that the integrity of our company is based upon the happiness and loyalty of our clientele. We have a dedicated and wonderful staffwho take personal care of your home, many of whom have been with the company for over 5 years.
Our cleaning teams work in groups of two or three to ensure that your home or office is cleaned quickly and efficiently to your specifications. Alpenglow Cleaning is a Truckee-based company which is licensed and insured.
Our cleaning teams work in groups of two or three to ensure that your home or office is cleaned quickly and efficiently to your specifications. Alpenglow Cleaning is a Truckee-based company which is licensed and insured.
Services
Dependable and professional Truckee Tahoe residential house cleaning and commercial cleaning services. Do you want your home or business amazingly clean? Our team pays attention to detail and follows your specific instructions so your house or commercial space is done your way every time. We will be polite, dependable, and we will clean your home or business better than our own!
Our Basic Clean service is designed for homeowners that want light cleaning maintenance for their home. We recommend a Basic Clean service twice a month to keep your home tidy for everyday use. Kitchen cleanup includes countertops, toaster, microwave, stovetop, outside of fridge, sinks, floor.
If you want any of these to be included in your Basic Clean every visit or if you want to upgrade to a Deep Clean, please let us know by sending us an email and we will allow for more time.We love notes! Notes are a great place to provide specific cleaning instructions, letting us know what areas may need extra attention, have been overlooked, or suggesting an "extra request" if we have time.
If you want any of these to be included in your Basic Clean every visit or if you want to upgrade to a Deep Clean, please let us know by sending us an email and we will allow for more time.We love notes! Notes are a great place to provide specific cleaning instructions, letting us know what areas may need extra attention, have been overlooked, or suggesting an "extra request" if we have time.
Alpenglow Cleaning has had commercial cleaning accounts since 2006. Many busy offices utilize our services in the evenings after 5, mornings before 8am or on weekends.
We remove garbage/recycling, wipe desks if they are "tidied", sanitize kitchenettes and bathrooms, restock paper supplies, clean entry/glass throughout, and do a general office cleaning so that your office staff can do what they do best and leave the cleaning to the Alpenglow staff.It has been shown that people who work in a clean and organized environment are actually more productive during the workday.
We remove garbage/recycling, wipe desks if they are "tidied", sanitize kitchenettes and bathrooms, restock paper supplies, clean entry/glass throughout, and do a general office cleaning so that your office staff can do what they do best and leave the cleaning to the Alpenglow staff.It has been shown that people who work in a clean and organized environment are actually more productive during the workday.
Alpenglow Cleaning has been doing new home and remodel construction cleaning in Truckee and Tahoe since 2006. Whenever construction is going on, there is usually a big mess to clean up when the contractor has finished.
This can include sawdust, drywall dust (check out this article and you'll never want to clean up after construction yourself), debris and garbage laying around, new stickers on mirrors and appliances and all sorts of things left during the construction process.We are here to help you with your construction cleaning.
This can include sawdust, drywall dust (check out this article and you'll never want to clean up after construction yourself), debris and garbage laying around, new stickers on mirrors and appliances and all sorts of things left during the construction process.We are here to help you with your construction cleaning.
Our team will bring cleaning supplies. However, if you prefer green products or your home needs specific products (for example: granite, stone, delicate floors, hard-water stain remover, etc.), please provide these for us. You may have most of these products on hand. But just to be sure we have everything needed to ensure we take care of your home perfectly, please check through the list and pick up what may be missing for your first service.
Reviews (13)
Kim R.
Jul 17, 2021
Report
Not accepting new clients. I'm not going to give them a negative review because they never cleaned for me, but I contacted them and was advised to fill out all their paperwork online which I did When I didn't hear back, I contacted them and got a reply that they were busy and that the estimator would contact me. Shortly thereafter I got a email saying they weren't accepting new clients. I understand how difficult it must be to find staff, but it would have been nice to be cut off before I filled everything out and then waited several days for a reply. I lost time in my search.
Zeb Blais
Jun 02, 2021
Report
Diana LaGattuta
Dec 11, 2020
Report
Razz M.
Jun 10, 2019
Report
At the end of my ski lease (April 2019), I used Alpenglow Cleaning for the first time and I was very pleased with the results. My WiFi-garage-door-opener and nanny-cam confirmed that Alpenglow's 3-person-crew arrived on-time and billed me for the correct number of hours. (Many cleaning services lie about the number of cleaning-hours, thereby essentially stealing from you.) The number of hours billed was reasonable for the work done. My landlord and I were pleased with the quality of the ski-lease-end cleaning.
Alpenglow's owner, Jani, does a great job making the business run smoothly
Alpenglow's owner, Jani, does a great job making the business run smoothly
Diana H.
Aug 17, 2018
Report
Stan B.
Jul 24, 2018
Report
Really was hoping for the best, saw a few bad reviews but some really good ones as well. We never got started, said she lives on Donner Lake so i thought great fit. Well we drive an hour and a half to meet her, she then says she cant provide service in the winter because of snow and the road on south shore. Really why on earth would we waste a day driving up here and back for a 30 second meeting when my request was for year round twice per month service.
Her existing customers seem very happy but i didnt appreciate the waste of my time.
Her existing customers seem very happy but i didnt appreciate the waste of my time.
Sonu R.
Jan 22, 2018
Report
I have a home in Tahoe Donner that my friends and family use very often. We also rent it sometimes. Alpenglow has been the best cleaning service I have found so far in Truckee
It is very easy to schedule them, and make extra requests. What I also appreciate is that they will always inform me when I am running out of inventory.
I also have asked them to pick up wine bottles, and a few special things for my guests if it's for special occasions. They charge for it but it has made a huge difference in me able to host with a personal touch.
The cleaning is very good, and my guests always leave
It is very easy to schedule them, and make extra requests. What I also appreciate is that they will always inform me when I am running out of inventory.
I also have asked them to pick up wine bottles, and a few special things for my guests if it's for special occasions. They charge for it but it has made a huge difference in me able to host with a personal touch.
The cleaning is very good, and my guests always leave
Christopher C.
Dec 26, 2017
Report
Called today and got the most sass I have ever experienced from someone trying to sell me something. The entire convo made me feel awkward and off-put. Not a good way to start a business relationship. Needless to say I would never give this company my business.
Here was the conversation went, imagine the sassiest voice possible.
Me: ring, ring.
Alpenglow person: Ya?
Me: Hi! I see online that you offer free estimates
Alpenglow person: Go ahead.
Me: Um.. so it's a x-bedroom and x-bathroom house...
Alpenglow person: this is the busiest day of the year for cleaning services...
Me: Um.. how
Here was the conversation went, imagine the sassiest voice possible.
Me: ring, ring.
Alpenglow person: Ya?
Me: Hi! I see online that you offer free estimates
Alpenglow person: Go ahead.
Me: Um.. so it's a x-bedroom and x-bathroom house...
Alpenglow person: this is the busiest day of the year for cleaning services...
Me: Um.. how
Cesar L.
Dec 08, 2017
Report
Mike Z.
Nov 28, 2016
Report
I've used Alpenglow for about 2 years now (maybe longer)..
A) Jani and crew do a noticeably better job than prior cleaning services that I've used.
B) She's a true business partner who understands that need for reliability with a vacation rental. She bends over backwards to accommodate every request.
Net: I trust her with my rental business and she's never let me down. Since her crew does a great job, I really couldn't ask for more.
A) Jani and crew do a noticeably better job than prior cleaning services that I've used.
B) She's a true business partner who understands that need for reliability with a vacation rental. She bends over backwards to accommodate every request.
Net: I trust her with my rental business and she's never let me down. Since her crew does a great job, I really couldn't ask for more.
Scott M.
Jul 17, 2015
Report
I have had relied on Alpenglow to clean our cabin after rentals for almost a year. I have received great feedback from our guests about the cleanliness of our place. Jani has also saved me a couple times (reset our wifi router so I could control the heater remotely, restocked the place, etc.). It's a great company to rely on!
Karl B.
Apr 24, 2015
Report
We where given a house cleaning service when the love of my life was diagnosed with cancer. I didn't know how invaluable this service would be. Jani and her crew rocks. They were up to any schedule that worked for us, and did an amazing job when they were here. They also had no problem with our dog. I thought that I cleaned well, but Alpenglow Cleaning steps it up. Thanks
J. D.
May 10, 2014
Report
We so wanted to love Alpenglow and truly tried and tried to convince ourselves it was ok. However, the reality is this company and the job they do are very so-so. We've used them numerous times trying to give the benefit of the doubt However, they aren't that thorough, they miss things completely and repeatedly, and they may or may not arrive on time - you might be waiting a few hours. If you are not that particular, you might be fine with them. Owner talks the talk of being concerned about customer service but doesn't follow through. I guess we will keep looking.
