During a time that could be very stressful it felt good to deal with a group of people who seemed to genuinely care and want to help. I was also very surprised to hear that my car would be done in 5 days instead of the originally anticipated 11.great job! MacLen's Auto Body has been providing honest and competent auto body repair service for all makes of cars and trucks in the Philadelphia, PA for over 65 years.
Located in Philadelphia, our state-of-the-art shop is ready to serve all your auto body repair needs. We pride ourselves in our knowledge of collision repair to get your car back on the road. We specialize in auto body repair. We take pride in our repair service facility and our customer service. Our attention to detail ensures our clients receive a 100% satisfaction level when their vehicle is repaired correctly the first time.
Located in Philadelphia, our state-of-the-art shop is ready to serve all your auto body repair needs. We pride ourselves in our knowledge of collision repair to get your car back on the road. We specialize in auto body repair. We take pride in our repair service facility and our customer service. Our attention to detail ensures our clients receive a 100% satisfaction level when their vehicle is repaired correctly the first time.
Services
No matter what your auto body needs are, MacLen's Auto Body of Philadelphia, PA can handle everything. We offer full service collision, paintless dent repair, on-site auto glass replacements and we will assist you with your rental car needs. We have over 66 years of experience ready to repair your car, all while keeping you informed during the repair process.
We want you to be completely satisfied with our service, so please let us know how we're doing. Going to this family owned business was a great decision. We really appreciated the professional yet warm feeling felt from the moment we walked in the door. Susan handled and explained everything making sure that we were well taken care of in a timely manner.
Reviews (16)
Dee Dee
Dec 04, 2021
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Lakisa McLeod
Sep 29, 2021
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Karen
Jul 21, 2021
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I was beyond pleased with the work! our brand new 2021 Jeep Grand Cherokee got rear ended a few weeks back! We were so upset. Just got our Jeep back, it was BEAUTIFUL! they detailed the inside too and it looks like brand new! Very professional place! I work for an insurance company and will definitely recommend their work as it is hard to find these days! VERY happy customer! :)
HARmOny GRitZ
Jul 12, 2021
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Caleb Lam
Apr 23, 2021
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I really wanted to like this place. As a matter of fact, I contacted MacLen's because Caliber Collision refused to answer questions about my car. So I called them up asking them how long I can wait to fix my car. Their receptionist was very professional and told me to direct my car-related questions to Ken, so I took the time to write an email with my appraisal and pictures. The next day, I did not get a response, so I called them to check if they have received my email. Susan apologized and said Ken will respond to me the next business day. The next day, still no response, so I called them up
Tiyana F.
Apr 22, 2021
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Enjoyed the service a lot here. The receptionist lady was great at communicating and explaining everything to me. I appreciated her patience and her good spirits.
The service was great , my car looks so good like it did when I first got it.
The most important part that I appreciated was when my car needed one more part and that ordered piece was not in yet, they took the time to explain the final thing that was needed for my car over the phone and with an estimated time.
Overall my experience was good especially due to the receptionist.
The service was great , my car looks so good like it did when I first got it.
The most important part that I appreciated was when my car needed one more part and that ordered piece was not in yet, they took the time to explain the final thing that was needed for my car over the phone and with an estimated time.
Overall my experience was good especially due to the receptionist.
Susie Paige
Feb 27, 2021
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Had an issue with my door not recognizing sensor as closed, so constant alert beeps & message. Boss ascertained my problem, fixed simply & quickly at no charge. Said bring back if issue reoccurs & he’ll build door up more. Can’t get better service than that. Plus, office admin Susan is very helpful, professional & friendly!
Ian Dugan
Jan 28, 2021
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My 2004 Honda Civic EX was damaged in an accident while I was in a funeral procession. MacLen's was among the USAA recommended body shops to repair it; also, my mother recommended them. After choosing them, secretary Susan called me immediately after receiving my claim. Mr. Glantz took pictures and gave me a thorough assessment of the damage, including explaining to me the effect of certain points of impact on the vehicle. I was also contacted promptly after my vehicle was repaired. The vehicle looks as good as new. I definitely recommend MacLen's for repairs.
Ms. Maree
Dec 19, 2020
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Rude & unprofessional!!!! I went there to get an estimate for my damaged car. He told me I had to get my car realigned first which was a lie. Midas told me that I have to get my car fixed first then get it realigned. I had an estimate prior to visiting McLeans so I was already aware of the pricing but Phil was acting like he didn’t want me there & was basically rushing my assessment. Don’t go here!
Joel K.
Nov 06, 2019
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Mark Reid
Jun 05, 2019
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I am completely dissatisfied with the work that Maclens did on my car and with the manner in which they treated me. The work was poorly done and when I took it to be fix they refused to honor their lifetime guarantee. What does it mean to have a lifetime guarantee on your work if your not going to honor it. My insurance company paid Maclens for a new bumper for my car in November of 2017. However, the paint has been fading rapidly over the last 6-8 months. I called the office and spoke to the receptionist who was extremely nice. She told me to bring the car in so they can look at it. I went there
Reginald Brown
Jan 24, 2016
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Shai G.
Apr 09, 2015
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Ranger P.
Jun 10, 2014
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Anna K.
Feb 26, 2014
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Wow! It's so rare these days that take the time to help one another. I can't say enough about how thrilled I am with MacLen's! I was having a huge issue with my vehicle, lease, insurance and all the other "fun" aspects of owning a car and was not clear on a few things. Ken, was absolutely the most helpful and did nothing but ease my stresses! He was clear, knowledgeable and actually took the time to help! MacLen's has made a regular customer out of me! Kudos to MacLen's for the time you took in the busy world we live in today!
Damon D.
Dec 31, 2013
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I came here because I needed to get my front bumper replaced. I went to several places to get quotes and was given inflated prices for service by a number of places I went to (extra parts, labor, etc.). As a college student, I wasn't really prepared to extremely high prices for anything else other than the bumper. When I came to Maclen's they inspected my car, told me exactly what needed to be fixed and then emailed me a quote the next morning. The pricing was much more reasonable than the other places I checked out. I dropped my car off and the woman at the front desk was nice enough
