1 USA Collision Care and Basils USA Auto Body are both family-owned and operated collision repair shops with over 20 years of experience. We hope you never have an accident, but if you do, rest assured that we will be there for you from when you first bring the car to our shop until the day you leave driving it home.
Our certified auto body technicians take pride in providing quality services to all our clients in Philadelphia, Pennsylvania. We work diligently with your insurance to process your claims in a fast and timely manner. Customer satisfaction is our top priority and it is very important to us. Stop by one of our shops today, you will be satisfied with your experience at 1 USA Collision or Basils USA Auto Body!
Our certified auto body technicians take pride in providing quality services to all our clients in Philadelphia, Pennsylvania. We work diligently with your insurance to process your claims in a fast and timely manner. Customer satisfaction is our top priority and it is very important to us. Stop by one of our shops today, you will be satisfied with your experience at 1 USA Collision or Basils USA Auto Body!
Services
Our shops are equipped with the latest technology to provide our clients with results that will exceed their expectations. Our team of auto body technicians and mechanics have over 20 years of experience and are certified, and both our shops are licensed, bonded and insured. At 1 USA Collision Care and Basils USA Auto Body, we can handle everything from minor scratches and glass chip repairs to frame repairs and mechanical work.
We have two convenient locations in Philadelphia, Pennsylvania to serve you better. Stop by 1 USA Collision Care or Basils USA Auto Body to receive collision and bodywork services at competitive prices. We work directly with your insurance and car rentals for your peace of mind. Call us or stop by, we can't wait to help you out!
Reviews (21)
Lee Sugi Harto
Apr 02, 2021
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Nate Smiels Leonard
Jan 24, 2021
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Michael P.
Mar 21, 2020
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I took my Camry in to get an estimate. They looked over insurance adjusters estimate and said they need to take the bumper off to see if there are anymore damages. Sean and Ricardo called me back and asked me to come in and talk to the adjuster with them. They spoke to the adjuster and made sure that parts that needed to be replaced where replaced and not plastic welded. Long story short my car looks brand new. Thanks Sean, Ricardo and the rest of the BasilsUsa crew. I would recommend this place to everyone.
Amanda A.
Mar 14, 2020
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Helen H.
Mar 07, 2020
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My family has trusted Basil's with our vehicles for many years . Unfortunately, since Basil - who was the heart of this auto Repair business - retired , the quality , customer service, and accountability here declined dramatically.
In the past , Basil was prompt, reliable, and provided excellent car repairs at a reasonable cost .
However , now under new ownership : they repeatedly charged us for repairs not provided , dishonestly recommended car repairs that were not necessary , and did all this with an unpleasant attitude. No thank you.
We will now be servicing our car elsewhere
In the past , Basil was prompt, reliable, and provided excellent car repairs at a reasonable cost .
However , now under new ownership : they repeatedly charged us for repairs not provided , dishonestly recommended car repairs that were not necessary , and did all this with an unpleasant attitude. No thank you.
We will now be servicing our car elsewhere
Kimleng O.
Jan 08, 2020
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My car was damaged with dents and broken glass everywhere. They made my car look brand new again. The paint and body work look like nothing ever happened! They also cleaned the inside and complimentary car wash! Sean have great customer service. He assured me my car will be taken car of and that everything will look brand new! I loved everything about this place! Fast service and professionally done! 5 stars!
Pearl S.
Sep 30, 2019
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Natalie H.
Feb 27, 2019
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This pains me to write, as I have been a long time client here . Unfortionately, Basil's is no longer the same owner ; and the quality and customer service have gone down exponentially . When our family took our car there , the "artist formerly known as Basil's " pretended to fix the problem . They charged us for the fix . The car was not fixed . This is not right . Please do yourself a favor and support another business that actually gets the job done .
Joe Z.
Feb 27, 2019
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After I posted my original review, see below, on 11/27 the owner of Basil's has threatened me with legal action. Luckily I have lots of documentation for a counter suit. BUYER BEWARE!!!
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RUN AWAY!!!
It used to be run by a guy named Basil who was a solid citizen. It has since been bought out by an inferior service co.
Last time they fixed my car a bunch of things fell off after I got the car and I had to take it back.
But that is not the reason that I am posting a 1 star review.
When I had my car fixed it had mechanical damage which they shopped out to another place and was
============
RUN AWAY!!!
It used to be run by a guy named Basil who was a solid citizen. It has since been bought out by an inferior service co.
Last time they fixed my car a bunch of things fell off after I got the car and I had to take it back.
But that is not the reason that I am posting a 1 star review.
When I had my car fixed it had mechanical damage which they shopped out to another place and was
Eric L.
Feb 10, 2019
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Posting another review - these guys did it again.. I had driven my Acura RDX through ice/snow to northern PA, slid and crashed the car into an ice mound, with resultant fender damage and a loosened wheel guard. Sent a pic by text, got a probable estimate, took the car in and, while I was at it, got some other miscellaneous damage from "driving a car in Center City" . Repair job was meticulous.. while a fender needed to be fully replaced, other body parts that could be salvaged were...
Unexpectedly, they did some paint touchup work, with the result that the car looks better than it
Unexpectedly, they did some paint touchup work, with the result that the car looks better than it
Dan Simpson
Aug 15, 2018
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STAY AWAY!! These guys are crooks. They refused to give me an invoice of parts and labor, and magically it added up to the insurance companys estimate, which was made before any work had been done. When I asked them about this, they say they won't give return my car to me.
Now I have to get the police involved and file a lawsuit.
Now I have to get the police involved and file a lawsuit.
Demi Anthony
Jan 04, 2018
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The guys in this shop are crooks. They would try any trick to extort money from you. They lack integrity. Their business practice is unethical. They tell you one thing & once you bring your vehicle, switch up & increase thr price. If you don't agree to their price & decide to take your car elsewhere, they'll try to extort money from you even without working on your car. Do not go here.
H. A.
Apr 12, 2017
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I took my 2015 Infiniti there last Dec 2016...self inflicted wound...big scratch pass door,skirt and rear panel..my dumb,so I paid. I dealt with Ricardo shop manager,and they did an excellent repair and repaint.They were more expensive than the dealers shop,but local,and had good marks on Yelp etc Its a small shop,so your car won't be done in a day,but you will like the results....recommended !!!!!!
Angie A.
Dec 28, 2016
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Basil's was quick to tow my car after it got rear-ended and Vanessa took care of dealing with the insurance for me. It was especially helpful since I was out of the country 2 days after my car was hit and run. I was kept up to date frequently and their work was quick and nice. I can't even tell where my car was hit. They gave it a good clean inside and out as well. I would highly recommend them to anyone - very fast and friendly
Thomas H.
Mar 30, 2016
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Have unfortunately had to use Basil's again. After getting my Acura sideswiped badly Basil's fixed it in under a week, at a better cost than anywhere else. The finish was excellent - and the three guys who detailed it when completed spent more time on the exterior than I have in 5 years of ownership. Car looked great.
Robert L.
Oct 02, 2015
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Basil's does good work for a fair price which is all you can ask for. I brought in my Mercedes ML320 which had a cracked front bumper after going to 3 other body shops in the area which all quoted about the same price, but were vague on how long it would take. I have nothing but positive things to say about Jesus at Basil's, he came out and gave me a fair estimate and was clear with how long it would take and what they would be using during the repair process. The work looks great, the bumper looks brand new and I had the work done 2 months ago.
Maggie M.
Sep 06, 2015
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Michelle H.
Jul 28, 2015
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I was referred to Basil's by my niece recently. I live in Deleware County and have never been in an accident before. I was hesitant about receiving services in the city due to my location. I decided to give them a try as my niece continued to rave about the quality of their work and affordability. Once I entered the shop I immediately felt like family. I was greeted by a highly personable staff who treated me with the utmost dignity and respect. When I bugged them with many phone calls regarding the process, I was always reassured. I was amazed when I went to pick up my car.!!!! The prices
Tj N.
Mar 07, 2015
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Joe W.
Mar 01, 2015
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Sadly another accident. Another $1800+ out of pocket. But Andrew and Shawn are there to the rescue.
This time parts problem caused a one week wait. I don't use my car everyday but they offered a loaner. I don't mind the wait because they guys are honest, communicate clearly and exceed expectations.
They previously recommended auto service (Ron's Auto) who proved excellent.
I have forty years experience with costly auto body work. These guys are the best at being straight talking, value pricing and trustworthy.
This time parts problem caused a one week wait. I don't use my car everyday but they offered a loaner. I don't mind the wait because they guys are honest, communicate clearly and exceed expectations.
They previously recommended auto service (Ron's Auto) who proved excellent.
I have forty years experience with costly auto body work. These guys are the best at being straight talking, value pricing and trustworthy.
Oski B.
Jun 22, 2008
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At the suggestion of some guy working at a sketchy detailing shop around the corner from where I live, I went to Basil because I needed a dent fixed via the magic of "paintless dent removal." I walked the few blocks to his shop on the northeast corner of 17th/Washington and got an estimate of $90 which I thought was fair. Basil was friendly and low-pressure.
When I picked up my car, the dent was definitely less noticeable but not completely smoothed out. Basil admitted that it wasn't a perfect job, largely because there was some obstruction in the rear quarter panel that prevented
When I picked up my car, the dent was definitely less noticeable but not completely smoothed out. Basil admitted that it wasn't a perfect job, largely because there was some obstruction in the rear quarter panel that prevented
