River Road Veterinary Clinic
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River Road Veterinary Clinic
Our goal at River Road Veterinary Clinic is to provide consistent, quality medicine, and surgery for large and small animals. Our professional team provides a clean, friendly environment with a special emphasis on compassionate care and understanding. If you would like to schedule your first examination for your pets or have any questions about our practice or staff, don't hesitate to call us today at (802) 649-3877.

My cat was given the VIP treatment on our recent visit, which he naturally expects given his royal status and stately bearing. Thing is, he was a scrawny and flea-bitten stray when he was first taken in by River Road Veterinary Clinic. The staff and the 2 vets are amazing. So very caring, explain everything and it shows how great they all are, because when we take our 2 Lab/Shepard's mixes for an appt.
Services
Here at River Road Veterinary Clinic, we are pleased to have a variety of veterinary services available for our patients. We are proud to be able to serve Norwich, VT and our surrounding communities to give your pet the best care that they deserve! Dental care is vital to the overall health of any pet.
We are open! We are happy to see your animal for all normal appointments. Clients are welcome inside the building. They must be masked if they are experiencing any symptoms whatsoever. In addition, if you are immunocompromised or uncomfortable not wearing a mask, you may always do so. This extends to the veterinarian, who will wear a mask for any client who is more comfortable with that, All animals are required to be on a leash or in a carrier.
At River Road Veterinary Clinic, you can expect state of the art medical care for your four-legged companions. We believe in nurturing the human-animal bond and creating a harmonious relationship between people and animals. You can expect to be greeted by a courteous receptionist, clean exam rooms, friendly doctors, and caring technicians.
Reviews (16)
Zach Spencer
Zach Spencer
Dec 02, 2021
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Dr Pinello is a very kind and knowledgeable vet. Highly recommend their practice
My Princes
My Princes
Nov 24, 2021
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We are decades long patrons of River Road Veterinary clinic. Out most recent emergency had us at the clinic on a Saturday at 8 pm with our cat who had a prolapsed rectum. He was immediately brought to surgery to make the repair and they were nice enough to clip his nails while he was under. After a couple of days in their care for fluids and after care he is back home with us and we are forever thankful. Given the circumstances the bill was very reasonable. I wouldn't hesitate to recommend them everyone.
Sandra Paquin
Sandra Paquin
Sep 21, 2021
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I was informed that the surgery needed on my animal would be covered by the insurance they highly recommend. When in reality it was not covered. I was not informed of an estimated cost for said surgery, due to again the insurance would cover it. Next thing I know I am hit with a $800+ bill due right then and there. I was basically shamed for asking about a payment plan. I was also informed my animal was very misbehaved and "naughty" due to needing more medication during surgery. I find this highly unprofessional. I should have been given an estimate for the surgery and not assured that insurance
Joanne Lazzaro
Joanne Lazzaro
Sep 03, 2021
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Positive: Professionalism, Reliability, Responsiveness
Most caring, compassionate vets and staff we've ever had. Dr Pinello was wonderful! She and Dr Dutton took wonderful care of our dog when she was acutely ill and treated her like their own. They took the time to explain everything to us, were very considerate, and put us at ease when our dog had to stay overnight.
Alexis Mcguiness
Alexis Mcguiness
Aug 14, 2021
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Positive: Quality, Reliability, Responsiveness, Value
Christine Pinello and her staff are a kind and caring team who demonstrate compassion and kindness for the pets they treat. ❤️
Samantha Menendez
Samantha Menendez
Aug 07, 2021
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My Golden Retriever had a foreign object in his intestines which had to be removed surgically. We went to another emergency clinic Thursday morning and were not happy with our experience throughout the day, so I called River Road Thursday night a few minutes before they closed to see if they could fit him in for surgery early Friday morning. Not only did they perform his surgery short notice, they updated us of his condition his entire stay, and also gave us everything he would need for the rest of his recovery at home. Then they called for an update on his condition a few days after we brought
Eric Spafford
Eric Spafford
Mar 09, 2021
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Great experience. The staff was excellent. First time here and I was very impressed. The Covid precautions were excellent.
Debra Brooks
Debra Brooks
Feb 22, 2021
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This is hands down the most caring, accommodating, quality veterinarian in the area. Prices are reasonable. We have used their services for decades with our dogs and cats. Never disappointed. They are very responsive to my pet's need even during a pandemic.
Janet Smith
Janet Smith
Feb 11, 2021
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I recently changed my dogs veterinary care to River Road Veterinary Clinic. I am very pleased with the staff and the treatment and care of my dogs. This clinic far surpasses any of the other clinics I had previously had my dogs at. If anyone is not comfortable or don't feel confident with who you have now.... give this clinic a try. You will not be disappointed!! Janet S Smith
Ryan James Aiken
Ryan James Aiken
Dec 15, 2020
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The Staff at River Road saved our puppy! We were not existing customers and they took our sick puppy in after hours. Their prices are fair and you can tell they really care for the animals that they treat.
Christine Rondeau
Christine Rondeau
Dec 14, 2020
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Could not be happier!! We had a true emergency with our puppy Turbo. Usually so full of life, out poor little guy was lethargic, had no appetite, was vomiting and had diarrhea. He had been seen by another… office in the valley earlier that day and sent home with nausea medication.. When we contacted River Road Vet Turbo was close to a point of no return, and not only did Dr. Dutton take him in at 10pm on a Saturday, he gave us updates via text and call! He and the staff worked non stop to get Turbo back to health! I am beyond grateful for their hard work, and compassion for our little dude
Salena Barratt
Salena Barratt
Dec 25, 2019
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Everyone there was really friendly. They told us a lot of information through out us being there.
Elizabeth Santaw Rathburn
Elizabeth Santaw Rathburn
Nov 08, 2019
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Thank you Dr. Pinello and staff for taking such good care of Dixie. She was so sick 3 years ago and she was correctly diagnosed and treated to live to an incredible 18+ years. I can’t say enough about the caring and compassionate staff. 🥰
Annette Gardner Parker
Annette Gardner Parker
Mar 14, 2018
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They have been my pets vet for decades.....Jacob my golden retriever for 17 years.....Abigail my black cat for 13 years.....Tyrone my Yorkie for 11 years.....Wilbur my Yorkie for 16 years and now my Annabelle black cat who is 2 years old in June and my Sadie Mae Chihuahua who just turned a year old.....Can not say enough good words to do them justice
Dan Rose
Dan Rose
Dec 19, 2016
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I love this vet! Very sweet to our animals and take in to consideration that not all owners have a lot of funds. They've seen all my animals including 1 of our chickens! Highly recommend.
Mary E. Nelsen
Mary E. Nelsen
May 25, 2016
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Never have I or my animal received such genuine compassion, honesty, love and EXCELLENT care as I have from Dr. Ponello, Mary Hazen, Christine, Deborah Mattern and the rest of the staff at this establishment. Thank you and Truman thanked you ❤️