VIP Towing
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VIP Towing
Isn't it time you finally get rid of that old junk car in your driveway? Or perhaps you just need a little extra cash? At VIP Towing in Oahu, we pay cash for cars! Not only do we reduce you stress by helping you get rid of your junk, but we give you a fair market price for your car. We also provide 24/7 towing services, from illegal parking situations to trespass towing service.

Call us today to learn more about our towing service for illegal parking. At VIP Towing, we have the trucks, equipment, technical expertise and experience to see you through any situation that may arise. We take pride in providing the residents of Honolulu and its surrounding areas with prompt, cost-effective and friendly on-road service.
Services
VIP Towing uses all the latest equipment and technology to assist you when it comes to towing. We realize that getting stuck in a jam isn't always the most fun, especially if it's an illegal parking situation. Whether your car has been in reserve parking or guest parking, we take it off your hands with ease.
Do you need roadside assistance? Do you need towing services from a no parking zone? Getting stuck on the road can be very stressful and complicated, especially if you're in illegal parking and fear getting an expensive ticket. We understand this, which is why we offer top-rate towing in Oahu! We're conveniently located right off Sand Island Access Road.
VIP Towing services is your one-stop-shop for all things cars. Looking to trade in your car for cash? We can do that too. Our passion for cars has translated into a high quality service that puts your needs first. Give us a call today! Isn't time to do something about that old car of yours? Turn your junk car into a down-payment today.
Give VIP Towing a call today at (808) 206-0858 for professional towing services. Whether you need help transporting you car, or are looking sell your junk car for cash, we can help! We help customers who have cars stuck in a no parking zone avoid costly penalties with parking enforcement. We are proud to service Oahu.
Reviews (24)
Ymt
Ymt
Dec 29, 2021
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Point blank, If you are towed by VIP, CALL COPS IMMEDIATELY or nothing will get done & You will end up having to pay them in order to get your car out! They Towed my car out of my parking with my pass clearly visible. When I called they claimed that my pass was not visible. Upon going down there we saw that it was visible and that the receptionist was lying however they would not release my car no matter how we escalated the situation they wanted $300 Or they would not release my car! Since this situation happened they have towed my neighbors illegally and we caught them in the act, called the
Tyrie J.
Tyrie J.
Dec 27, 2021
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I've had two really bad experiences with them. They were the worst. The dispatcher was incredibly rude.
Al Tautolo
Al Tautolo
Dec 15, 2021
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If I could give -10 stars, I would.
Twice have these guys been contacted by my insurance to tow my vehicle. Twice have they taken over 8 hours to show up to tow said vehicle, which by then the mechanic shop is already closed, and they HAVE to take it to their yard, as I live in a apartment building.
So I’ve had to pay for storage fees, ($600) due to THEIR failure as people and as a company, because that’s how they make their money. Making people pay storage fees to get their car that THEY said verbatim “it will be no problem to take it in the morning because the tow is not complete.”
Darnell Gregoire
Darnell Gregoire
Dec 06, 2021
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My car was towed by VIP towing and when I called to get a price quote for picking up my vehicle they told me $242.50 over the phone, and when I showed up an hour later I was then told by the very rude receptionist that the price changed to $257.50. This business is a scam. Be careful because they overcharge you just because you're at the mercy of them having your car. Criminals with a business license!
David
David
Dec 01, 2021
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My vehicle was towed with over an hour left on the parking app, Front desk said it was going to coast $212.50 to get my vehicle out for their wrongful Towing. I proved based on pics and time stamps of their error, but the person working the desk doesn't have the authority to release your vehicle. They then tell you to call Elite Parking for disputes, whom does not respond. When asked to speak with someone beyond the person answering the phone at VIP parking, they stated there is no one else, and they were the president and CEO of the company, and hung up the phone. From a quick search, it looks
Noelani J.
Noelani J.
Nov 29, 2021
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Don't do buissness w them not only do they have a bad rep for ripping people off but im starting to think they are scammers.. Come on now use your brain if someone doesn't return your call or shall I say calls means they no longer need your service doesn't take a rocket scientist to figure this one out
Yaya Nunya
Yaya Nunya
Nov 28, 2021
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Place is great. Service is excellent and everyone that works there is awesome. Always satisfied with their service.
James Jordan
James Jordan
Oct 30, 2021
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Victor and Matthew were both ready to give assistance that helped me in the next coming weeks I would recommend that company to anybody thinking towing or the parts car parts they're good at working with people
Crack In The Cup Coffee Tm
Crack In The Cup Coffee Tm
Oct 24, 2021
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Highly upset. They towed my car from a paid garage but the I let used my car parked in a space that said reserved. So my upset comes when I see the break down of the charges. They over charged me on the mileage. From 235 Beach walk to their tow yard on sand access rd was only 7.9 miles away. Yet they charged me for 11 miles at 7.50 per mile so $82.50 just for mileage.
I asked how did they calculate the miles. The lady at the window stated they used Google maps. Soooo that's funny I pulled up the directions on Google not one of the routes shown an 11 mile trip.
All I wanted was to be charged for
Brandon S.
Brandon S.
Oct 08, 2021
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The people working here are some of the worst people I've ever encountered in my life. They aren't just rude, they genuinely lack humanity. I went to pick up my car and knocked on the window. I was ignored for several minutes. I knocked again and the same thing happened. It took about 10 minutes until they even opened the window to talk to me (I could see the employee in there and she was talking on the phone). The woman said the documents I brought weren't sufficient to get my car. I informed her that the woman I spoke to the previous day, when I tried to pick it up, told me that
Nate F.
Nate F.
Sep 27, 2021
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Extremely rude, I'm sorry if you ever have to go here! Victoria is very large and mean.
Chris S.
Chris S.
Aug 28, 2021
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If I could rate it less than one I would

They high maka maka

And act like bullies I was there trying to get my car back on the spot when they was loading it on the truck he tried to finess me for money

No aloha straight offff
Maria M.
Maria M.
Aug 19, 2021
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I would give it zero if I could.. the lady at the front desk was extremely rude, and just hang up on me..
accused of misunderstanding the driver and what had stated.. if there is anything I dislike is for people calling me a liar.. I would not recommend this business
Leah R.
Leah R.
Jul 28, 2021
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I called to request towing on our recovered stolen vehicle that was found in terribly unsafe spot and without a battery. I barley got done explaining our situation before the incredibly rude individual stated that they would not be sending drivers to our location. When we asked if they knew of anyone who could get our car, they said 'nope' and hung up.
It's 7pm at night in a unsafe part of town. Thank goodness the police officer who recovered our truck was kind enough to wait with us while someone towed our vehicle.
I don't know who I spoke to at "VIP" towing but I'd really love to find out.
Anne Priess
Anne Priess
Jul 01, 2021
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Sam helped tow my husband's car from the side of the freeway to out house. It did take a while for them to come. Once Sam got in touch with my husband, he had better expectations. He came and picked up the keys, then returned with the car. We currently have a big roll-off trash bin in the driveway and we live on a flag lot. I honestly didn't think a tow truck driver was going to get in to our garage area. He has great skills for reversing it into a tight turn. Did an amazing job and was very considerate thinking of my husband spoiled car.
Michael Siegert
Michael Siegert
May 14, 2021
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Really disappointed with VIP towing customer service. We have USAA insurance which has amazing customer service, but even they had extreme difficulty working with VIP towing. It took a week for VIP towing to get our Tesla to the body shop. Interesting that they racked up lot storage fees for a week. I wouldn’t recommend VIP to anyone unless they are your only option.
Sarah A.
Sarah A.
Mar 28, 2021
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I've been waiting for two hours for a tow from this company and these idiots confirmed they'd be here in two hours, after two hours I called to see where they were and they said "all our drivers are at home so you'll have to call your insurance company to cancel"
What a joke of a company
Bernice T.
Bernice T.
Mar 19, 2021
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The worker who was assigned to tow my vehicle was assume. He was quick and we were at the service shop within 15-20 minutes.
Reliable service!! They make sure to call you when they arrive too!
Andrea M.
Andrea M.
Mar 04, 2021
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Avoid at all costs.

This tow "company" is very predatory and will just randomly select vehicles to take.
Leann L.
Leann L.
Jan 31, 2021
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Okay, so i get it. You'd think how could a tow company even get good reviews? Well my friends I've written many reviews and even some for tow company's that have been saving graces.
THIS WILL NOT BE ONE OF THOSE.
They are extremely unprofessional, rude as hell and how they are still open if mind boggling to me.
Our insurance assigned us a truck when my car broke down with a 90 minute wait. Ugh it was long but we waited. 90 minutes passed... nothing.. okay so we call they tell us another 30 minutes, ugh what's another 30 minutes when you're stuck in China town with no
Kevin T.
Kevin T.
Jul 13, 2020
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Do not use this company! When I wrote this review they had 159 reviews on yelp of which 101 were very bad! Save your money and go with any other company but this 1. Wayne at comet towing is cool
Hopefully these crooks get shut down soon. If you have any complaints about this company contact the state office of consumer protection @808-587-4272, Hawaii News Now, or Action Line.
Kapolei park plaza and this company probably the same owners or working together and should be put on blast! Social media all the way! Fb:stolen stuff Hawaii, Instagram: Hungryhungryhawaiian
Shelly R.
Shelly R.
Jun 18, 2020
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VIP TOWING STOLE OUR TRAILER.
2 weeks ago our trailer was stolen and we caught VIP red handed with our trailer. This isn't the first time they did dirty business. They told cops they "borrowed the trailer". They stole it and got caught red handed. DO NOT TO BUSINESSES WITH THIS SHADY, STEALING COMPANY!! They steal and rip there customers off!!!
Maria O.
Maria O.
Apr 05, 2020
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Our car was just towed from in FRONT of my brothers house tonight. No signs saying we can't park in front of his house and we were not impeding any other driveways or neighbors. $265 to get our car back. Paid $25 for STORAGE? The car was literally there for maybe not even an hour. When we got there I asked the girl at the window, what time was said call made about our car? She said around 8 pm. I said and what time was my car lifted? She said 8:10 pm. I said ok, well it took us over 20 mins to get here so how did your driver get there so fast? Or are you guys just driving around fishing for
Christopher S.
Christopher S.
Feb 24, 2019
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Service was #1! we had a flat with no spare. Said it'd be an hour to get to us, they were there in 27 min. Then, when all the other tire shops around were closed (including VIP) the driver called up the shop and they kept the place open for us and put a new tire in no time.

Great people
Great service

Cant ask for more than that. Dont listen to all these haters dissing the company because they got towed for illegal parking. LOL