The premier residential and commercial property management company has served Waco for over 50 years and the surrounding communities. Cromwell Co. is the oldest, family-owned, property management company in Waco Texas, founded in 1969. Ours is a market-driven, service business. If we don't deliver the service, we don't retain the business.
We become partners in your investment as our fees are based on your asset's generated income. We share a common goal to maximize the potential of your product and make your investment as profitable as possible for you. Founded in 1969, we have continuously managed Waco investment properties maintaining a solid reputation of honesty, integrity, and excellent service.
We become partners in your investment as our fees are based on your asset's generated income. We share a common goal to maximize the potential of your product and make your investment as profitable as possible for you. Founded in 1969, we have continuously managed Waco investment properties maintaining a solid reputation of honesty, integrity, and excellent service.
Services
The Cromwell Company was founded in 1969 by F. Rhea Cromwell, Jr., who was an active real estate broker and appraiser when he began "fee asset management" of eight small north Waco rent houses. Those eight rental properties have now grown to our current management portfolio of residential, multi-family, commercial, office-warehouse, and retail properties.
Reviews (16)
Daniel Mcneil
Feb 03, 2022
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Kris Steeley
Dec 25, 2021
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Faisal Siddiqui
Aug 29, 2021
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My brother still a teanent he went to the office to terminate the lease which is going to over this month august 2021 they took him to the back room lock the door and harassed him to sign the new lease I call 2 times they hang up my phone now they are going to serve him Evacuation notice I hired an attorney will file a charges and see them into civil court
There services are poor quality un ethical and no standards every time we call for the service nothing would done during the whole time I stayed there I personally visited the place several time I would not refer no one
There services are poor quality un ethical and no standards every time we call for the service nothing would done during the whole time I stayed there I personally visited the place several time I would not refer no one
Zach Hamlin
Jul 24, 2021
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First off, I just want give a big shout out to the staff there. They are all kind, caring, and professional. Anytime something needed to be fixed, they were very responsive and made sure any issues were resolved quickly. They are more than just property management in my eyes though. During my wife’s bout with cancer, they were extremely supportive and understanding, which made dealing with the adversity a little easier. For that, me and my family are very thankful. Regardless of what anyone else has to say, this has been a great rental experience, and we would definitely rent with again in the
Megan G.
Mar 16, 2021
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I have never worked with a housing company who took so seriously the needs of their renters. Between COVID and the ice storm from hell, Cromwell stepped up and immediately took care of everything my family needed. I, unfortunately, have neighbors next door who have dogs that are quite violent. I emailed Cromwell about trying to get a fence around the yard for safety. Christin Castillo wrote me back saying they were sending someone to look into it. An hour later someone was at my door to take measurements and create a quote for the fence. To say that I was floored (in the best way possible) is an
Richard Tison
Mar 04, 2021
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Patrick Rodriguez
Feb 25, 2021
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On wednesday Feb.16 the pipe going to the water heater broke because of the freeing temp.so we had no water. the roads were very icy. I called the work order in that day. Will and Joe came the next day and had us fixed up with water. so I wanted to share my experience what those amazing guys did for me and my family. Thank YOU Will and Joe!
Tamavia Scott
Feb 09, 2021
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April Morrison
Jan 25, 2021
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I recently moved out of a home I was renting through Cromwell. I called to notify them we would not be renewing our lease a month in advance. They told me I would need to give written notice. I gave written notice a month in advance. They said I skipped out and did not notify them. I turned my keys and garage door opener into their drop box like I was asked to do and they said I skipped out and did not turn the keys in. I even called the day after I dropped them off to make sure they received them and the woman I spoke with checked, came back, and told me they did receive them and thanked me. Now
Nathan Gregory
Nov 28, 2020
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Steven Moss
Sep 07, 2020
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In the Spring of 2020 we were making decisions on Mom's house. What set Cromwell apart from other agencies? First, they answered the phone and second they answered questions during the first call when their competitors put us through a series of phone tags. And then COVID hit and everything went on hold.
By June the house was ready to go on market and our people at Cromwell, Leighton and Aaron were optimistic about a quick sale. And then the water heater broke and flooded the house. Most agencies would walk away but Cromwell stayed with us. They helped arrange the water mitigation and build back
By June the house was ready to go on market and our people at Cromwell, Leighton and Aaron were optimistic about a quick sale. And then the water heater broke and flooded the house. Most agencies would walk away but Cromwell stayed with us. They helped arrange the water mitigation and build back
Tiffany B.
Aug 04, 2020
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This company is extremely mismanaged. Employees are misinformed, rude sloppy workers. We have experience with them as a renter and have used them as a leasing agent for business properties and we are very disappointed in service from both aspects. DO NOT USE THIS HORRIBLE COMPANY! You will regret it!
Erin B.
Jul 16, 2017
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Maura S.
Oct 25, 2016
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I lived in one of their properties for one year. When I moved into the house, the state of the house was not typical move in ready. The walls were not painted, there were lots of nail holes (which I was actually charged for when I moved out), the kitchen sink leaked, the ac was broken, the fence outside was damaged, the lights in the bedroom didn't work, the grout on the kitchen counter tiles was rotted out, and the cracks in between the tiles were moldy. I called 12-13 times to tell them about the ac, kitchen sink and counter, and the bedroom light. Every time I called to ask when it would
Heather H.
Oct 02, 2015
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Company is very shady. Multiple times I called about problems with my property that were clear code violations and never received callbacks or would get called back once then never again and problems never addressed. Eager to take your money but very complacent when it comes to actually helping you out. I've lived in one of their properties now for almost my full year lease and still have windows that don't open and mold in my closets, as well as bad wiring and when my screen door fell off because it was older than I am they stopped calling me back about it and never fixed the screen
Adrian A.
Jul 09, 2014
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