Helms Fabricating, a small metal fabrication shop, began as the vision of Morrison Helms in 1979. Although small, he established the company's missions - providing the highest in quality workmanship at competitive prices. In 1986, Morrison's son Steve joined the company and successfully built the Residential New Construction department.
In a short period of time, Helms became one of the largest heating and air conditioning companies in the Charlotte area, never sacrificing their quality. In 1997, Steve's son Chris Helms came to work to fill the void left by his grandfather's retirement. Although it has been four decades since the birth of Helms Heating & Air Conditioning, Chris and Julie continue to instill the emphasis on quality craftsmanship to their team.
In a short period of time, Helms became one of the largest heating and air conditioning companies in the Charlotte area, never sacrificing their quality. In 1997, Steve's son Chris Helms came to work to fill the void left by his grandfather's retirement. Although it has been four decades since the birth of Helms Heating & Air Conditioning, Chris and Julie continue to instill the emphasis on quality craftsmanship to their team.
Services
Helms Heating & Air Conditioning takes pride in helping you with your home's heating & air conditioning service, repair, and installation needs to keep your homes as safe, comfortable, and efficient as possible. Our team will recommend solutions, based on your family's specific requirements, that will deliver real results.
Helms Heating & Air Conditioning is your best choice for air conditioning installation, air conditioning replacement, and A/C installation!. Purchasing a new cooling system is a big step. It is necessary with the type of climate we have here in the Charlotte area. When you decide to make that purchase, you'll need an expert to help you determine what type of system is right for your home.
Helms Heating & Air Conditioning is your best choice for Air conditioning repair, air conditioner repair, and A/C repair!. Helms Heating and Air Conditioning offers the best and most affordable options for air conditioning repair in Charlotte and the surrounding areas. When you choose Helms, trust is part of the package.
Routine Air Conditioning Maintenance, A/C Service, and Air Conditioning Service will ensure your cooling system's peak performance, efficiency, longevity, safety and comfort! Become an annual Maintenance Agreement customer to receive the following benefits:. Some air conditioning problems can double your operating costs without improving your comfort.
Are you building or recently purchased a new construction home? Have questions about your new heating and air conditioning system? Helms Heating & Air can help with your equipment's warranty, balance your home's airflow, and provide common troubleshooting tips! Homebuilders need a mechanical contractor that they can rely on as a valued member of their construction team.
Reviews (15)
Ralena Rowe
Dec 30, 2021
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Dan Scheller
Dec 20, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Andrew performs a thorough maintenance of our HVAC systems twice each year. Explains each item on the checklist, very knowledgeable, polite , on time and efficient. We highly recommend Helm's and Andrew!
Deb & Dan
Service:Â HVAC maintenance
Andrew performs a thorough maintenance of our HVAC systems twice each year. Explains each item on the checklist, very knowledgeable, polite , on time and efficient. We highly recommend Helm's and Andrew!
Deb & Dan
Service:Â HVAC maintenance
Frank Beatty
Dec 09, 2021
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Lisa Frye
Nov 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have used Helms Heating & Air Conditioning for many years I have never had a problem with anything that they have done. They are prompt and have very respectful employees from the office all the way to the techs Would not use anyone else. If I could give more then 5 stars I would. Helms Rocks
Services: AC installation, Thermostat installation, HVAC repair, Heating system repair, HVAC maintenance, Heating maintenance
I have used Helms Heating & Air Conditioning for many years I have never had a problem with anything that they have done. They are prompt and have very respectful employees from the office all the way to the techs Would not use anyone else. If I could give more then 5 stars I would. Helms Rocks
Services: AC installation, Thermostat installation, HVAC repair, Heating system repair, HVAC maintenance, Heating maintenance
Carol Phillips
Oct 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Helms has been our go-to company for many years and they have done an excellent job maintaining our heat pump. Although they have many great team members, Greg is the one we request. He is professional, courteous and always does a great job! We also like having the same person who really knows our system. Definitely would recommend.
Services: Cleaning, AC maintenance
Helms has been our go-to company for many years and they have done an excellent job maintaining our heat pump. Although they have many great team members, Greg is the one we request. He is professional, courteous and always does a great job! We also like having the same person who really knows our system. Definitely would recommend.
Services: Cleaning, AC maintenance
Tracy D. Garlinghouse
Jun 04, 2021
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Tech came out today (6/3/21) to replace a capacitor on the brand new unit they installed two years ago. Stated that the capacitor was under warranty, then charged me $250. Tech was in and out in 20 minutes. Also refused to level the exterior unit when I expressed my concerns that it could potentially interfere with functionality of the unit. I… felt like he took advantage of me because I’m a woman and was in a hot house with my kids. Still can’t understand how much that warranty capacitor could possibly be, or how any reputable business could justify an hourly rate of $750 for
Michael Yelton
Feb 06, 2021
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Phyllis Sidebottom
Feb 05, 2021
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Gwen Flanders Orr-Blackmon
Jan 22, 2021
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Jill Dobson
Jan 19, 2021
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Unfortunately for Helms, they don't seem to reach out to the people who are writing bad reviews, which is why they are rated so low. Let me 1st acknowledge that this review has nothing to do with the technician named Michael, who came to my home the 1st & 3rd time. He was professional & knowledgable. I do feel the 2nd technician was knowledgable… but didn't implement his own professional recommendation. This review has to do with the company itself. Let me explain. We have been in our new build since April 2019. Last winter was milder than this years so this is the 1st time I turned
Barbara R.
Jun 07, 2020
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Corliss Grossberg S.
Sep 09, 2019
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I am not a customer of Helms Heating & Air Conditioning Inc; I am their victim. I live in a condo in Lake Park, the HVAC unit in the condo above me was replaced by them. When they replaced it they messed up the drain line (which runs through the wall to a communal drainpipe in the wall behind my pantry.) Because they did not bother to check where the drainpipe upstairs went, they cut the pipe too short and my condo hallway was flooded, and my wood flooring damaged.
I reported this to the owner of the unit, and they sent Helms to check it out. They paid to have my flooring replaced ($625
I reported this to the owner of the unit, and they sent Helms to check it out. They paid to have my flooring replaced ($625
Jamie T.
Jul 11, 2018
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Our AC, which was very old, stopped working during one of the hottest weeks of the summer we also had a newborn at home, Helms was 1 of 3 companies that we received quotes from before replacing the unit. They provided us with a detailed description of each product line along with comparisons in pricing and efficiency. This allowed us to make the best decision for our purchase. The Helms team was respectful, non invasive during the installation, and they were able to get the unit installed a week earlier than they originally thought! I would highly recommend this company for your HVAC needs.
Austin C.
Jan 22, 2018
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Helms installed my original HVAC system when my house was built over a decade ago. When my heating went out, we gave them the first call. They sent a technician out who assured us that the blower motor had failed and that on top of the $95 service we owed for his presence, it was going to be another $1100 to fix the blower motor. To double check pricing, we called a few other HVAC Companies, all of whom confirmed that $1100 was way too expensive for the part + labor. Finally, we had a new company come out who quoted $600 to replace the blower motor (plus another diagnostic fee) only to find out
Don L.
Jul 25, 2016
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The air conditioning in my house was installed by Helms HVAC when it was built 18 years ago.
1. Within 7 years, the compressor had to be completely replaced even though it was serviced multiple times. $3500 to fix.
2. The Freon lines leaked to the point where, starting with the second year, I had to replace it each year. After about 9 years, someone found a way to seal the leaks. $600 to fix.
3. They installed non-insulated ductwork on the main floor on my house. After about 10 years, moisture started condensing on the ductwork and caused major stains, some of which dripped onto my floors. Cost
1. Within 7 years, the compressor had to be completely replaced even though it was serviced multiple times. $3500 to fix.
2. The Freon lines leaked to the point where, starting with the second year, I had to replace it each year. After about 9 years, someone found a way to seal the leaks. $600 to fix.
3. They installed non-insulated ductwork on the main floor on my house. After about 10 years, moisture started condensing on the ductwork and caused major stains, some of which dripped onto my floors. Cost
