Bi-County Auto Body is a family owned and operated auto repair shop. Established in 1983, we started as a three person company in a six car shop, committed to providing the best in customer service. Today, our state-of-the-art facilities have expanded to 26,000 square feet and we employ over 30 highly skilled technicians and administrators.
This unprecedented growth is directly attributable to our dedication to the highest levels of customer care while providing repairs of unparalleled quality and service to over 3,000 vehicles each year. Here at Bi County we take pride in each and every vehicle that we work on in order to assure the best possible experience to our loyal customers.
This unprecedented growth is directly attributable to our dedication to the highest levels of customer care while providing repairs of unparalleled quality and service to over 3,000 vehicles each year. Here at Bi County we take pride in each and every vehicle that we work on in order to assure the best possible experience to our loyal customers.
Services
The Bi-County Auto Body family is here to make your auto repair experience as easy as possible. Our family has been servicing the Smithtown area for over 40 years. Every step we take is done with our customer's welfare in mind. Our written lifetime warrantee on all collision repairs and paintwork documents our commitment to restoring your vehicle and earning your trust.
You just got into an accident; now what do you do? - We hope that everyone is ok from the accident and we don't want you to have to worry about a thing! As soon as you contact us, our team members will assist you every step of the way.
We have over 40 years of collision repair experience and as your Certified Collision Care Provider, we will work with your auto insurance company to make sure that your vehicle is repaired safely and properly returned to pre-accident condition.In our over thirty years of business, it has become apparent to us that even good drivers can find themselves in the wrong place at the wrong time.
We have over 40 years of collision repair experience and as your Certified Collision Care Provider, we will work with your auto insurance company to make sure that your vehicle is repaired safely and properly returned to pre-accident condition.In our over thirty years of business, it has become apparent to us that even good drivers can find themselves in the wrong place at the wrong time.
At Bi-County we want your experience with us to be a perfect 10 across the board. We promise to keep you updated throughout the entire process and we can even do this through text messages so that we don't have to interrupt your busy day. When we receive your car here at Bi-County Auto Body, we make sure to do everything that we can to facilitate a pain-free process for you, the customer.
What are your hours? Here at Bi County we pride ourselves on being particularly attentive to the customer, especially in their times of need. Our front office is open Monday through Friday from 8am-5:30pm and Saturday from 8:30am-12:30pm. However, your vehicle can be towed here anytime and we will follow up with you the next day.
Reviews (13)
Bob Bento
Jan 05, 2022
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Mark Vitelli
Nov 21, 2021
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Had my car in for several repairs and painting,...there was some confusion and I was away and unavailable to give specific details...Tracy correctly identified a solution and went ahead with it, saving me several days and I can't thank her enough. Paul was extremely helpful and knowledgeable...this is a great family business that I highly recommend!
Anthony Margiotta
Nov 05, 2021
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My 2021 Tesla was involved in two accidents within a week of each other badly damaging the front end and entire passenger side. My Tesla looked totaled. Bi-County Auto Body was so thorough and efficient and replaced out all the parts (and they were intelligent enough to know which Tesla parts could have been damage which were not visible like the underbelly structure). They were Phenomenal and very efficient. Their entire staff was so professional kept us fully informed along each step of the process. Worked with our insurance company. But most of all, when I received my Tesla back (on time as
Michael Loureiro
Aug 01, 2021
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Critical: Quality, Value
They were suppose to paint my Tesla front bumper. First picture is them adding touch up paint, looks absolutely horrible. Second picture is apparently them “painting” the bumper. I went to another shop and their telling me that Bi-County did not even take the bumper off it looks like. Stay Away!
Service: Painting
They were suppose to paint my Tesla front bumper. First picture is them adding touch up paint, looks absolutely horrible. Second picture is apparently them “painting” the bumper. I went to another shop and their telling me that Bi-County did not even take the bumper off it looks like. Stay Away!
Service: Painting
Brent Stoothoff
May 26, 2021
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I needed auto body work done to my Tesla and as this is a certified Tesla repair shop, I brought my vehicle here. From start to finish, I could not be more impressed with the service. Not only did they finish the repair quickly, but the car looks brand new. I also appreciated the service updates texted directly to my phone which let me know how far along the repair was. I would highly recommend Bi-County for any auto body needs.
Rich Scafuri
May 24, 2021
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Recently needed a repair on my Tacoma tailgate and fender flare....tailgate had a dent and paint damage...fender flare had a scratch. Both sections needed painting. I was very happy with the results, tailgate and flare look factory and paint was a perfect match. I dealt with Traci from the estimate to pick up, she was extremely helpful and professional, made the process stress free. Would definitely recommend!
Jason Cheng
Mar 24, 2021
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I did not have much expectations when I was sent to Bi-County Auto Body for my car repair after my first car accident. But that completely changed when I stepped inside and was welcomed warmly! The workers there were really nice and helpful, giving a lot of information and advice. Traci, in particular, guided me through the insurance process and kept in touch with all the updates during the repair process. I really like the texting function for repair updates. It is a great innovation especially during this time. I would give this place a 10/10 and would definitely recommend to my friends!
Liam Copeland
Mar 22, 2021
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Positive: Professionalism, Punctuality, Quality
I couldn’t be happier with Bi County Auto. We brought our Tesla in for some collision repair work. The work was perfectly and timely executed, but they were also extremely informative on a few elective pieces of work I inquired about. They really seem to be in the business of doing what is right, not just taking your money.
Services: Painting, Welding
I couldn’t be happier with Bi County Auto. We brought our Tesla in for some collision repair work. The work was perfectly and timely executed, but they were also extremely informative on a few elective pieces of work I inquired about. They really seem to be in the business of doing what is right, not just taking your money.
Services: Painting, Welding
Malia St John
Nov 10, 2020
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Wow! Have been here before but this time they really were phenomenal. My Jeep needed a bumper replaced and they got the part within a couple days and put it on within a couple hours instead of needing it the whole day or more. My car was also disinfected and sanitized! Great - especially amidst this pandemic. Not only that, I thought I was walking to someone else’s car because it was so clean and fresh washed! No other auto body has ever washed my car as a courtesy. I was going to take it after the work was done but they went above and beyond and saved me that hassle. Thanks so much for amazing
Melissa Frankl
Sep 17, 2020
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Christopher Ronzo
Sep 01, 2020
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Hands down best body shop on L.I. My mom used to go there for ANY car problems and they'd treat her like family. That goes a long way. They are a bit pricey HOWEVER you get what you pay for. I spend a lot of money on my car and I want it to look good. You WILL NOT find a better, more honest, caring shop anywhere. I refuse to go anywhere else and have been there at this point 4-5 times with 3 different cars and every time I drop it off, it comes back better than before the accident. They will take care of your car like it's their families car. Down to cleaning and detailing. I'm happy to have these
Heidy Mercado
Aug 31, 2020
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Dan Brown
Jan 18, 2020
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I had an out-of-the-ordinary set of circumstances occur when I brought my car to Bi County Auto Body, but the way in which it was resolved was first class and I would not hesitate to recommend them and use them myself in the future if needed.
After I was involved in a small fender bender, I took it to Bi County for repairs. My insurance company totalled the car and because I had been happy with the car up to that point I decided to buy it back from them. This process took a couple of months, and when I came to collect the car to allow my buddy to repair and respray the damage, a large number of
After I was involved in a small fender bender, I took it to Bi County for repairs. My insurance company totalled the car and because I had been happy with the car up to that point I decided to buy it back from them. This process took a couple of months, and when I came to collect the car to allow my buddy to repair and respray the damage, a large number of
