Property management for the 21st century! Landlords and tenants get access to fantastic portals that include payments, repairs, shared documents, inspections and much more! We believe management fees should cover all aspects of property management. We offer a 24/7 US-based maintenance hotline for all of our tenants.
Our maintenance staff is trained to help diagnose issues and walk tenants through simple fixes or to prevent further damage. Not only do we syndicate to all the major rental sites like Zillow, Trulia, Hotpads, and more to ensure that our rentals get maximum exposure, but we also install real post signs.
Our maintenance staff is trained to help diagnose issues and walk tenants through simple fixes or to prevent further damage. Not only do we syndicate to all the major rental sites like Zillow, Trulia, Hotpads, and more to ensure that our rentals get maximum exposure, but we also install real post signs.
Services
Not only do we syndicate to all the major rental sites like Zillow, Trulia, Hotpads, and more to ensure that our rentals get maximum exposure, but we also install real post signs. None of those dinky signs here! Each tenant is thoroughly screened and vetted. Our screening process includes financial records, credit, eviction, bankruptcy, foreclosure, fraud, and criminal.
Our staff will pull a property profile sourced from county and state records and will also review recent MLS listings. Then compare your property to similar homes publicly available and against our database of rented properties. Our extensive screening process reviews tenant finances, credit history (not just score!), evictions, bankruptcies, foreclosures, and criminal record.
Whether your a first-time landlord or a land baron, 1st Rate Rentals has you covered. We are a full-service property management company that handles your property from start to finish and everything in between. 1st Rate Rentals has been in business for over 20 years in Riverside County and is backed by a broker with over 30 years in the real estate industry.
Reviews (21)
Kathlyn M.
Jan 21, 2022
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Aj Ayala
Dec 13, 2021
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Horrible customer service. They do not clean or fix up any of the properties they manage. You will move in at “as in” condition, so however the previous tenant left it, is how you’ll get it. Don’t bother submitting a maintenance ticket. I did the week I moved in for a broken window and it never got fixed. So glad to be out of that dirty over priced place.
M. M.
Oct 31, 2021
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I had 1st Rental manage my rental property. Horrible experience, they never did a yearly inspection once my home was rented out. I trusted 1st Rate with my property. Leaving my property in there hands. I left my property immaculate and still ask it need to be more immaculate. After 3 years, of managing my property, I was getting ready to move back in. I requested a walk in to my property. The property was destroyed by the tenants. They had not done a physical inspection in 3 years. Now you can just imagine the property condition. 1st rate gave excuses on everything, they didn't care at all
Kat Mc
Aug 30, 2021
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Jose Perea
May 01, 2021
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Gary Emery
Apr 04, 2021
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Joshua Adelman
Jan 02, 2021
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Martin Martinez
Oct 19, 2020
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I have nothing but good things to say about First Rate Rentals. I rented from them for two years. The maintenance issues I encountered were handled promptly and efficiently. The office staff is courteous and professional. All correspondence I sent was answered quickly and thoroughly. I would definitely rent from them again!!!
Joy H.
Mar 11, 2020
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I have been with First Rate Rentals as a landlord for 6 years. I cannot say enough good things about the personnel there. Ana and Stephen have always been responsive, professional, and extremely capable of handling a wide range of challenging issues. The company as a whole operates like a well-oiled professional machine. Ana and Stephen also proved themselves extremely adept at interfacing between myself and the tenants whenever various challenges arose between myself and the tenants. When I decided to sell my rental property and terminate the lease with my tenants, Ana and Stephen demonstrated
Juice Xpress
Sep 17, 2019
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I have lived at two different 1st rate rentals properties for 6 years now. The staff has always been very nice and quick to resolve any concerns I’ve had. Their website is really easy to navigate, and I love being able to pay my rent or request repairs online. Michael has done every annual home inspection and he has always been very professional and insightful. If you like living in a well maintained home I would really recommend renting a property from first rate rentals.
Breanna Banuelos
Jul 30, 2019
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I would like to thank First Rate Rentals for the great experience. I would also like to thank Edward P for going above and beyond... from helping us with home tours prior to beginning our lease, to doing our walk through when our lease ended. He is amazing and has exceptional customer service skills. A big plus from my personal experience with this company is that we returned the home in excellent condition and we received our full deposit in return with no issues. I highly recommend these guys!
Asia J.
Jun 17, 2019
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Thank you for helping us find a new home! We were excited to find a home in the area that was perfect for us and everyone at 1st Rate Rentals gave us a positive experience, from showing us the house to filling out the application process. We would highly recommend this business when looking for a house to rent!
Tovaca
Jun 16, 2019
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I would like to say thanks for all the support that i have had from 1st rate rentals and their employees, since i rent this property, the property manager helped me to get all the papers ready in less then a week, so i was very tank full for that. also; on every inspection Mr. Michel is always courteous and helpful in all maters regarding the property, he is always is wiling to help and guide us to get the right answers from the agency. thank you very much .
Antonio Vargas
Antonio Vargas
Ben Smith
Jun 11, 2019
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Lupita E.
Oct 02, 2018
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Lynn M.
Apr 07, 2018
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Please, all prospective landlords and tenants, read how Ana, the manager at 1st Rate Rentals, has responded to my review of their services. Those of us that have described our negative experiences have nothing to gain. We are trying to protect you from these offenders. I had to sell my house because I couldn't live there any longer, it was destroyed. I spent thousands of dollars putting it back together but it never again felt like my home. Professional companies do not respond this way to complaints about their services. Now you know what you could be dealing with. I hope this helps in your
Greg J.
Sep 16, 2017
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First off I'd like to see the month-to-month lease that me or Monica ever signed when we first started with you it was for a year lease of the property then I got sent a second lease which I signed and I have ... check your records it was sent to me the owner has seen it also... we've been here 3 years so technically my third year lease ain't up until November which I will be taking to the housing department in Riverside and your demands are outrageous nowhere anywhere do you keep utilities such as electricity water gas and everything on while your vacated you expect me to leave
Kevin W.
Feb 06, 2017
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Speaking as a prospective tenant currently in the process of searching and applying for rental properties in the Moreno Valley area. My experience with First Rate Rentals (FRR) has been nothing but excellent from the very first phone call. This management company has thoroughly impressed me with their courtesy, continuous communication and professionalism (5*). LAURA, has been working on my application and has remained in steady unbroken contact with me throughout the process. Every email and phone question I have is immediately answered and I have been kept up to date on the decision process of
Jon O.
Jun 16, 2016
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Thank you to Laura and we are so sorry for the mess we have made for you as well as any inconvenience we may have caused any other potential renters. If you all see any negative feedback on here it may well be our fault lol. We applied for a property and inadvertently caused a scheduled showing of that property to be cancelled. If you were negatively affected we are terribly sorry. Please don't blame Laura it was all our fault.
Nicole C.
Apr 24, 2016
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After dealing with Laura at First Rate Rentals I can honestly I'd rather live in a box under a freeway then ever deal with that woman again.
I inquired about two homes for rent, each time I attempted to ask questions or get information on the rental process I was responded to as if my inquiries were an annoyance. I was called and informed that one of the homes I was interested in was having a showing at 12:15 on Saturday. As it was explained to me, all applications are reviewed in a " first come, first serve" basis in order to be " fair".
I was eager to have a chance
I inquired about two homes for rent, each time I attempted to ask questions or get information on the rental process I was responded to as if my inquiries were an annoyance. I was called and informed that one of the homes I was interested in was having a showing at 12:15 on Saturday. As it was explained to me, all applications are reviewed in a " first come, first serve" basis in order to be " fair".
I was eager to have a chance
Mike P.
Feb 18, 2016
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I must admit. The level of professionalism provided by the lady's at first rate was exceptional, especially in this day in age.
From beggining to end , from the point I walked in the door to the point I signed my lease on a beautiful home.
1st rate exceeded my expectations.
I would recommend them to family or friends I'd anyone was looking for a home to rent.
From beggining to end , from the point I walked in the door to the point I signed my lease on a beautiful home.
1st rate exceeded my expectations.
I would recommend them to family or friends I'd anyone was looking for a home to rent.
