Mei

This is an absolutely awful company to work with on every level. I purchased a car in October and by late December it needed an engine replacement. I dropped the car off on December 6th and did not get it back until December 24th. Some of the things I've experienced so far include the following...
- Screamed at by an employee. During one of my calls when I requested updates on my car I asked to speak to a manager/supervisor. The customer service rep told me she could only email the manager and request a callback. I then asked if I could be copied on the email and she said that was not possible

This guy is the greatest yawl,come let Elmer Zelaya get u into your next ride he gone do it, great customer service, very friendly staff come on over to Auto Max in Arlington Tx.ask for Elmer.😊

Purchased a car (2012 Impala) in which Ronald, one of the managers, stated that the car would be fixed and that they would cover the repairs. Keep in mind the car was taken to the shop the day after purchase. It’s been 5 days and still the car is not fixed causing us to lose income. They’re saying it’s up to the warranty department and the warranty department is saying it’s up to the management. Asked for a statement in writing of everything that is to be repaired to match with what the company that was initially supposed to do the repairs stated and they refused. If you deal with them

If you are in need of a vehicle and cannot get financing through a bank with a low deposit, good APR, or note. This is the place for desperate, I need a vehicle now place. I’ve visited all three locations on Division street in Arlington and let’s just say this is literally a finance as is type of ordeal. They do not take effort in cleaning the vehicles to make you want to spend your hard earned money. I’ve view at least 4 vehicles and all of which had a foul odor. Vehicles that looked decent in pictures did not look the same and major issues such as cracked windshields and dents were visible

Would not recommend this place. We got a 2017 dodge journey. Everything is breaking apart we already spend almost $1200 try to fix what's broken but it's still giving us problems. Windows not rolling down. Seatbelts are broken and lots more. Don't come to this place. Very disappointed with this place.

Larry Hodges was very informative helpful and patient with us. He got me in what I wanted with no problems. If you looking for a good deal please go see Larry. He will have you right, he listens to you as a customer. Thank you so much I really appreciate your time and expertise.

I went to Auto One not because I couldn't get a car anywhere else but I wanted to give my business to ppl who looked like me. I went in real stupid as if I didn't know anything about cars just to see if they would screw me over and they did ! I got a 2014 Dodge Dart Rally E from these people yesterday 06/02/2018. The problems with this car without me even taking it to a Mechanic is.

1. Alignment
2. Tires need to be replaced
3. I asked the sales person JD what the light on in the dashboard ment just to see if he would tell me the truth. This dude said it was tire pressure yall . Basically

Awesome place to get your car, very low down payments, cars are in very good condition, low mileage, almost all of their cars come with 1 year warranty, and what is best of all they report to all 3 credit bureaus. Ask for Doug or Andrew

I have never purchased here but from referrals it's a great place to buy my discrepancies were with auto one not Automax but my photos were deleted & the name was changed over to auto
Maxx

I'm very happy with the customer service James and Criss gave me and my this is two times now that we buy cars from them I read some of the bad reviews people leave and nobody bend there arm to buy the car you know what you're paying before you get the keys so if you make the payment then buy a cheaper car

Horrible they sold my husband a car as is when we had a newborn baby the alternator was going out and and when we opened the roof the glass shattered on my baby's car seat while he was in it thank god I keep him covered and the coolant was low the 3rd day because it turned out to be a leak he tried to return the car because it's a lemon and it's been sitting there while we continue to make payments and pay for Lyft rides you SOB are crooks and almost cost my child's life

If I could give this place negative stars I would! Do not I repeat DO NOT buy a car from these crooks. Places like these are what give car salesmen a horrible name. I bought a car here in 2013 and was promised up and down that my payments were so high each month because they only offer 3 year loans and that I would my 2007 scion paid off in 3 years. So I paid almost $400 a month, every month, on time, for three years in hopes of finally paying it off. The three year mark came and my balance was still at an incredibly high $5000 still!! Im a working single mother of two children and here I am just