He was very prompt with timing. Another company refused to tow my car because of the steering wheel being locked, hence we lost the only key to the Volvo, and he from Highland handled it like a champ. Definitely recommend using this company again. At Irace Automotive Highland Towing, we provide the comprehensive towing services in Akron, OH, that you need when your car is down and you're out of luck.
Through our services, we'll have you off the road, in our shop, then back on the road again in no time. With more than 20 years of service and experience, we have become a staple in our local community, and we're looking forward to serving you. We've mastered the art of customer service, and we're focused on doing everything we can to give you the best experience imaginable.
Through our services, we'll have you off the road, in our shop, then back on the road again in no time. With more than 20 years of service and experience, we have become a staple in our local community, and we're looking forward to serving you. We've mastered the art of customer service, and we're focused on doing everything we can to give you the best experience imaginable.
Reviews (8)
Tim Faulkner
Oct 15, 2021
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Brian Bortz
Sep 17, 2021
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Mark Slanta
Sep 06, 2021
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D. B.
Aug 29, 2021
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Critical: Professionalism, Punctuality, Quality
The absolute worst service ever!!! A very unprofessional rude person hung up on me when I asked him why he was so late...Being in the insurance business this was not the first time I've heard how horrible this place is!! Stay clear of the rude and smart A** people at this place...
Service: Car towing
The absolute worst service ever!!! A very unprofessional rude person hung up on me when I asked him why he was so late...Being in the insurance business this was not the first time I've heard how horrible this place is!! Stay clear of the rude and smart A** people at this place...
Service: Car towing
Sara Helms
Aug 04, 2021
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My insurance set me up through this company. They never showed up, and stated that they had the wrong location information when it was clearly verified via message and over the phone. I rcvd not notification they weren't assisting me or my car, they just didn't show up. When I called to ask about why my car wasn't picked up, I was told it was bc of my insurance company giving the wrong address. I wouldn't recommend to anyone.
Mr. Mrs. Webb
Jul 19, 2021
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He was very prompt with timing. Another company refused to tow my car because of the steering wheel being locked, hence we lost the only key to the Volvo, and he from Highland handled it like a champ. Definitely recommend using this company again. I also told my insurance company to not send the other company since they couldn't do something so easy
Emily Erbs
Jun 24, 2021
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I initially received a quote of 90 minutes for a battery jump. At the two and 1/2 hour no call no show point I called. Kept getting estimates of 20 minutes, 25 minutes... no one showed up and no one even bothered to call.
My insurance company tried to call since we have roadside assistance. They told them 15 minutes and then didn't answer the phone when they called back after almost 30.
I know companies are experiencing hiring issues - whether that's an issue at this one i have no idea. At the end of the day people depend on tow trucks. I completely understand that delays happen but this long
My insurance company tried to call since we have roadside assistance. They told them 15 minutes and then didn't answer the phone when they called back after almost 30.
I know companies are experiencing hiring issues - whether that's an issue at this one i have no idea. At the end of the day people depend on tow trucks. I completely understand that delays happen but this long
Brett Ross
Jul 20, 2019
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