East Hill Veterinary Clinic provides experienced, gentle and compassionate care for all stages of your pet's life. Our goal is to nourish the human-animal bond through preventative, proactive medicine, surgery, and client education. To us, veterinary medicine is not just a profession. It is our passion in life.
It comes from a deep love for animals that we have had since we were children. You will see it in the way we care - how it drives us to be excellent in everything we do. You will see it in the way we volunteer - through local shelters and outreach. But most of all, you will feel it - every time we care for your pet.
It comes from a deep love for animals that we have had since we were children. You will see it in the way we care - how it drives us to be excellent in everything we do. You will see it in the way we volunteer - through local shelters and outreach. But most of all, you will feel it - every time we care for your pet.
Services
East Hill Veterinary Clinic has existed for more than 50 years. It was founded by Dr. Hand, who passed it to Dr. Keith Thayer, who passed it to Dr. Eric Davis, who sold it to Dr. Frank Grasse in 1978. For 33 years, Dr. Grasse was committed to practicing high-quality, compassionate small animal medicine and surgery.
Annual physical exams allow Dr. Chana the opportunity to catch dental disease, heart disease, skin problems, the warning signs of diabetes and countless other medical problems before they become life threatening. Many pets will be just fine until they just aren't. By having Dr. Chana examine them each year we have the chance to detect the signals of disease that may not be obvious.
Reviews (25)
Jessi Alvarado
Dec 05, 2021
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Dania W.
Nov 08, 2021
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My perfectly healthy dog was attacked and had a substantial wound on his neck. We were told that part of the skin (in his neck) was dying and that he would need a skin flap surgery urgently. The vet quoted 4K to 6K with a certified surgeon.
I understand that that was the Dr opinion, and I respect that, what I do have a problem with is the way information was given to us.
I asked more than once if he would make it without the fancy surgery (it was a dog fight after all) I was never given a straight answer.. and the Dr made it sound with out being direct that his chances of survival would be very
I understand that that was the Dr opinion, and I respect that, what I do have a problem with is the way information was given to us.
I asked more than once if he would make it without the fancy surgery (it was a dog fight after all) I was never given a straight answer.. and the Dr made it sound with out being direct that his chances of survival would be very
Pam Harris Hannah
Sep 08, 2021
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Ciara W.
Feb 05, 2021
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If I could rate a zero I would. The lack of care shown by the vet is disgusting. As a business owner myself whose been in the customer service business my whole life. I would never treat customers the way she does. She might care about your animal but will tell you it’s your fault your animal is that way. WHO DOES THAT? Again save your money folks and support a vet who actually cares about her customers.
Nealy Lourash
Feb 04, 2021
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I was blown away by the lack of professionalism and care from Dr. Chana to my son and his beloved cat. I believe this woman only stays in business because of the lack of other vets in the area, and obviously she could cares less about how she treats her paying customers.
If you care about your animals...take them to someone else. It’s not worth the convenience.
If you care about your animals...take them to someone else. It’s not worth the convenience.
Meoowzers
Jan 21, 2021
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After bringing our cat Winston in for a catheter he's now dead. Originally talking to the doctor who did the procedure she admitted that she was worried he was given too many drugs and they would find out the cause of death free of charge. I feel lied to and bamboozled and feel like the vets should be taking a lot more responsibility especially considering the doctor went back on a lot of what she said prior. Trash vet. Really devastated and disgusted.
Cristina Barbee
Dec 09, 2020
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Lacey Frost
Oct 20, 2020
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Michael W.
Sep 29, 2020
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Lauren N.
Jun 02, 2020
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We have been faithful customers/ patients at East hill vet for four years. We have four pets under their care, and are diligent about our pets receiving adequate care, which brings us into this establishment on a seasonal basis. We have pets on restricted diets and use EastHill for food dispensary over using larger internet based brands because we like to support small business. Over the past four years we have spent THOUSANDS on vet care. Every time we visit Ive felt like we are sold on expensive treatments, and services that are not absolutely necessary, but are always happy to accept medical
Myranda Paulson
Dec 31, 2019
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Heather H.
Dec 14, 2019
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I've been bringing my pets here since I was a teenager and the entire staff is amazing! The receptionists, especially Amber are professional, knowledgeable, and patient, even during emergencies. The place is impeccably clean but still feels comfortable when you're greeted by a cat who spends its days in the front window. The building has a great rustic feel, located in the rural Willits valley and it looks like a large, red barn. Dr. Kessler goes above and beyond with everything she does! She's caring, professional, compassionate, and brilliant. My animals are actually excited to
Carmen Yazmin Duran
Aug 28, 2019
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Christina Burns
Jul 28, 2019
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Frank D.
Jul 10, 2019
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If she killed your baby You would understand. She talks and takes time but does not know beyond talking. Yes I trusted her too, but she killed our Mia. She did not give Mia the correct medication. Mia had 70 percent change to get better.
Petcare threw out all the Meds this horrible vet gave Mia. They threw
each one in the garage in front of me and said this won't help her.This Vet should never be allowed to practice!
Petcare threw out all the Meds this horrible vet gave Mia. They threw
each one in the garage in front of me and said this won't help her.This Vet should never be allowed to practice!
Deborah H.
May 20, 2019
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If I could give 100 stars I would because there is no better Vet clinic in Mendo County than East Hill. I'm in cat rescue so have more cats that need to be seen every week, many more than the average person, so have been there zillions of times. Dr. Chana is an extremely knowledgeable, capable and compassionate vet who cares deeply about every animal she sees. She's an "animal lover" as much as anyone I know and gives her all and then some to providing the most competent, caring and thorough veterinary care. She's a heart person, loving and kind but she also provides cutting
Emily Pfaff
Jan 09, 2019
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Arlene Falge
Nov 21, 2018
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Betsy M.
Jul 24, 2018
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I'm updating this review after speaking with Dr. Chana Eisenstein. She spent a good half hour on the phone (after hours) discussing my concerns about the practice, the apparent "money first" culture that I spoke about in my first review and my cat's condition. I found her to be extremely professional and caring about her clients and our pets and seems willing to explore whether any issues may exist in the office. She is knowledgeable and generous with her time. I'm convinced that the issues that I wrote about in my first review were an exception and do not reflect the way
Dave C.
May 16, 2018
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Dr Chana saw my dog in next day care, even though we were new to her clinic. This was very heartwarming as I thought my dog had a foxtail caught in her throat. Dr Chana was very gentle looking into my dog's throat 4 times, (an extra time at my request.) She RX'ed antibiotics for a cough, but did get a foxtail out of her ear. 5 stars for now & the hopes that the antibiotics do the trick!
Bonnie D.
Nov 19, 2017
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Kathy H.
Jul 25, 2017
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Super friendly service. They helped me get my dog back. My husband and I live in Oakland and someone found/took my dog. I prayed they'd take her to the vet to get checked and claim her. Luckily the vet did a thorough check and scanned her. Called me immediately. Now I have my doggy back because they did their job right! I'm so thankful to you ladies!! You saved me from crying another night waiting for the return of my fur baby and on my birthday too! I can't thank you enough for the relief you gave me.
Juli Sarmento
Apr 07, 2017
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I absolutely looooove this vet clinic! A friend of mine referred me to East Hill when I was looking for a vet 5 months ago when I first moved to willits.. and I couldn't have chosen a better place to take my pets! The staff and Drs are AMAZING! Very friendly, professional, and caring! Would totally recommend them! Thank you!! :)
Alyse L.
Jun 07, 2016
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J. Y.
Jun 27, 2014
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