CRI Towing Services

They towed my car and broke the lock on the door. They are refusing to do anything about it. There front office also told me if I wrote a bad review, " I would be in trouble ". Do not use them! Horrible customer service along with threatening me about the review!

I think the drivers name was Lester, not 100% sure but the driver was very polite and waited for me to call my insurance company since the other tow company that they requested never showed up after hours of waiting on the side of the freeway. Thanks CRI, you have some really I good employees

Stay away. You have been warned!! Do not use at all. Allstate Roadside assistance contracted out my tow to CRI Towing. ETA was 30 min. Never showed up. I called CRI Tow and no answer. Called Allstate Roadside who called CRI then they said they would be at location in 30-45. Waited and never showed up. Called again after an hour said he was stuck in traffic and was 20 min away which there was no traffic in area i was at. I waited and after 30 more min I gave up. Called Allstate to cancel my request and then another 30 min later I get a call from tow truck driver saying he is on the way

Tommy was absolutely awesome. We appreciate your service. Highly recommended!

Garage !! The worst towing company ever !! So bad my Insurance company is dropping them !!! If yelp take this down I'll write another one every day look at google and yelp the review is terrible !!! Buyers beware

Don't let their enthusiasm and friendliness fool you, they are horrible. Never showed up and lied about being on their way. Left me hanging and could have cared less.

Their incompetent driver ruined my snug top and they refuse to replace it. Their driver loaded my truck backwards and the snug top flew off the truck landing on the ground, bending the frame that holds it, and the snug top slid across the top of my truck leaving scratches. I called them as soon as I saw it lift but their driver continued to drive, only slowing down. We watched in disbelief as our snug top tethered back and forth in the wind, finally snapping. Thank God no one was hurt. I should have called my insurance company right away instead of trusting them to fix it. Mike told me it would

Nice guys, helped out an old couple that locked themselves out of vehicle. If I ever need a tow service I will definitely use cri.

I had been having trouble getting a motorcycle tow through roadside assistance. After a couple of different companies over 2 weeks (work schedule and shop hours), CRI was able to tow my car with no issues and responded in about an hour. The driver, Mervin ( bad with names) absolutely knew what he was doing in rigging bikes. My bike had a flat rear tire and dead battery, but we got it on the flatbed with NO issues. He even took the time to explain how he was strapping it down. Great service! Knowlegable and down to earth driver.

CRI Towing Services came to our rescue literally when in the Spring, TX area. Lester was VERY professional and kept in touch with us with updates on his arrival which was very precise. My husband and I had issues with our Porsche 911 and had to pull off of I45 in not the best area of town. CRI Towing arrived with a state of the art nice flat bed truck with back seat bench that was spacious. The driver quickly ushered me into the heat of the truck (it was a very cold night) and did not hesitate to help my husband push the car into position for loading, took a lot of photos, took great care to

These folks are absolutely amazing! I live in Austin but we had an accident in Houston. When I had to make a separate trip to Houston because I couldn't get my vehicle released without being present, I thought it would be a simple task to drive down and take care of it. When I arrived to North Freeway Auto Storage and Sales on HWY 59 I was treated so horribly by the lady behind the counter that I literally had to go outside and get a police officer to come inside to help with communicating in a civil manner. I had never been treated so badly in my life by a place of business. When I called

My experience was terrible. Ridiculously long wait. Rude operator. Text messaged me with a no reply number. Canceled the tow.

I was told they would tow my car in 75 minutes. My friends and I waited from 7pm-10:45pm in the dark on side of I-45. I waited for CRI Towing Services only because my insurance was supposed to cover the towing fee. I eventually decided to call another towing service and pay out of pocket and he was there in less than 10 minutes. As he was loading my car onto the truck, the man from CRI Towing Services showed up and got out his truck laughing and didn't care that he had 3 females standing on the side of the freeway for 3 hours. His name was Dwayne and then walked off as he didn't care

Long story short, I had a situation with a Bmw i3 that would not go into neutral. I got CRI towing on the 3 or 4th towing attempt. Nick was able to tow the car without issue. I'm happy with the service and the attitude of making sure things go smooth before proceeding. I highly recommend this company for towing services and ask for Nick if you have an electric car.

Wow! I'm in love with this company! Lester talked with me on the phone and I sent pictures via cell phone and he tried to talk me through my battery issues and he sent an amazing tower to come to my location and literally fix the problem free of charge!!! Outstanding customer service from beginning to end and he came very quick and was extremely nice and professional! I will definitely use CRI Towing anytime I need assistance!

Apparently this company is very quick to service their calls because they just about run innocent drivers off the road, risking the safety of the public. I was going already 58 mph in a 50 mph zone and the driver of a cri towing black ford dually was tailgating me I was surprised he didn't hit me. He then went into oncoming traffic to pass me risking their safety as well. After all that just to get to the red light ahead. Up further the driver pulled next to me giving me the finger with both hands so taking both hands off his steering wheel.

To the owner of this company I suggest you stress

CRI Towing was fabulous! Great communication with their staff -- they were able to track and let us know the location of their tow truck, while en route to us. Having your car towed for any reason is always stressful!

Fernando promptly came to the rescue and was able to take my sad-broken-down car clear across to the other side of town, to my repair shop (I think a lot of towing companies would have an attitude about that but Fernando was great). Fernando was professional, very careful with my car, along with excellent communication and follow up.

My friend and I were not able to make it