We here at Novus Clinic place our patients' and employees' health and safety first, as it is our number one priority. To ensure accuracy in our data, you will be asked to provide your information, including insurance, once again. We appreciate your willingness to assist us in gathering that information and patience while we work through this necessary process together.
Novus Clinic is excited to announce a new partnership with Clarkson Eyecare, a national vision care brand now in Akron! With this new alliance, comes the same level of excellence that you and your family have always experienced. You will continue to see correspondence from Novus Clinic. In the near future, payment receipts, bills, and correspondence that you receive from our office will reflect our new affiliation with Clarkson Eyecare.
Novus Clinic is excited to announce a new partnership with Clarkson Eyecare, a national vision care brand now in Akron! With this new alliance, comes the same level of excellence that you and your family have always experienced. You will continue to see correspondence from Novus Clinic. In the near future, payment receipts, bills, and correspondence that you receive from our office will reflect our new affiliation with Clarkson Eyecare.
Services
Novus Clinic has a highly trained staff of professional optometrists and ophthalmologists to help you feel confident and happy with the way you see. We are dedicated to ensuring that our patients have the very best medical care to maintain healthy eyes at any age. Do something nice for your eyes. Register now for our monthly newsletter to get eye care tips, deals and other great stuff.
All professional fees are due at the time service is provided. For your convenience, payment can be made by cash, personal check, Visa, MasterCard, Discover and American Express. Novus Clinic participates in most insurance programs, however it is your responsibility to know your exact benefits and plan restrictions.
At Novus Clinic we are proud to be your contact lens replacement headquarters in the greater Cleveland and Akron area. We offer FREE SHIPPING on most contact lens orders! As one of the largest contact lens replacement departments in Northeast Ohio, Novus Clinic specializes in hard-to-fit contact lenses including Multifocal, Digital Eye Strain, Astigmatism, Dry Eye, One-Day, Extended Wear, Color and many more.
Did you know an estimated 80% of what children learn in school is from information that is presented visually? If your children are having problems seeing, they may not have the tools they need to learn and succeed in the classroom. Here at Novus Clinic, our optometrists specialize in administering children's eye care in a relaxing, fun way.
Novus Clinic believes in the immeasurable value of your eyesight and provides comprehensive eye exams at our Alliance, Coventry, Green, Medina, Northfield, Tallmadge, and Wooster locations. The changing seasons, special sports-related or work-related activities, diagnosed medical conditions and age can all affect your vision.
Reviews (23)
Tim Tracy
Dec 12, 2021
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Tony A.
Nov 30, 2021
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BEWARE! All about the money here. I thought I would give them a try, wish I didn't. First of all, the doctor was nice enough. That's why the 2 star. I didn't have an issue with him or the actual exam. I went in for my yearly. They told me they had to do a "contact fitting test" for new clients but the insurance would cover it. Never had a fitting test before but I went along. After exam. they told me the insurance only covers "part" of it, my share was $55. I wasn't happy but they rush you through at checkout and I just paid it. Went to order my contacts
Doom Gloom
Nov 18, 2021
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Alex Miller
Oct 31, 2021
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I was told I didn't need an appointment to come in and get my eyes and glasses checked. I got in and was turned away, being told I need an appointment. Moreover, the women at the front desk did not make me feel comfortable or relaxed. I felt rushed, my anxiety shot up, and couldn't communicate my problem properly.
Meredith Sommer
Oct 22, 2021
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I have a new diagnosis of MS and I have been trying to get in since August. They have cancelled two appointments so far, both very last minute. This is placing extra burdens on me since I have to arrange for transportation since I am not able to drive myself at this time. My husband has had to put in vacation days to take me, so he has now wasted two vacation days from work for nothing. Not a good impression so far.
V.
Sep 23, 2021
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Eric Norman
Aug 28, 2021
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Had lasik surgery and dr accidentally left a recovery contact in my eye for over 6 weeks post surgery and neglected to tell me it was in there despite multiple post op appointments where they never saw it. Also someone in billing contacted me almost 3 months ago to tell me they overcharged me almost $400 and owed me money but never saw it. Honestly one of the most unprofessional businesses I have ever had the displeasure to deal with. Pain and everything else to which they never apologized for. You have choices where you go. Use my experience as a cautionary tale and stay clear of this place.
Melanie Lopano
Jul 24, 2021
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Andrea Ingram
Jul 12, 2021
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Carla Cline
Jun 24, 2021
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Outstanding service from scheduling the appointment to picking out frames.
They were able to get me quick, I had no waiting once I checked in, the staff was friendly and explained everything as they went along.
The Dr. Sherman was Outstanding!
The prices were way below what I expected to pay, they knew what they were doing.
Definitely will recommend them.
Great team this facility has.
Thank you,
Carla
They were able to get me quick, I had no waiting once I checked in, the staff was friendly and explained everything as they went along.
The Dr. Sherman was Outstanding!
The prices were way below what I expected to pay, they knew what they were doing.
Definitely will recommend them.
Great team this facility has.
Thank you,
Carla
Connie D.
May 27, 2021
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Started my experience with Novus Clinic in Tallmadge on Jan 26, 2021. I ordered new lens for my existing frames and order a pair of occupational glasses for work. The order/prescriptions on both pairs when ordered were wrong after waiting 2 weeks for them to come in. To make an extremely long story short, it's now May 25th and finally, after probably more than 10 or so visits, I FINALLY have two pairs of glasses I can wear. Definitely shouldn't have taken 4 months to get your prescriptions correct, glasses adjusted properly! If you have nothing to do in life other than visit Novus Clinic
Steven S.
Jan 03, 2020
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I've been a patient of Dr Pirman for about 30 years, he's absolutely one of the nicest, friendliest and most efficient dr's I've ever seen. His office however, is.....busy. That's an understatement. The staff is friendly but the place is an absolute zoo at times, wait times can be long and the waiting room is way too small, often leaving people standing while waiting. Also I've noticed lots of hidden fees lately. Contact lenses come with a "fitting fee" of $50 or more, glasses has all kinds of fees that get tacked on, and overall it just feels like a shakedown
Donna D.
May 16, 2019
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If I could give 0 stars I would gladly do that. I have ptosis (drooping eyelids) and Dr. Todd Beyer performed a forehead lift to help improve my vision on October 8,2018. I went home following the surgery and returned for my bandage removal. After removing my bandages D. Beyer, his assistant and myself noticed several spots on my forehead that looked like sores forming. Dr. Beyer asked if the bandages had been too tight and I said that they seemed tight but I don't know what "too tight" is. He said that the bandages being too tight was the reason for the blisters. I was given
Ken G.
Mar 14, 2019
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This was the worst run physicans offices I have ever visited. After sitting 25 minutes in the in the waiting room, I was escorted to an examination room. My eyes were diallated by a nice assistant after which I sat for an hour. When the doctor finally arrived, I asked him what took so long. His reply was, "This I s how long it takes to diallated a person's eyes". This is not true because on other appointments it only took 15 minutes! My eye examination took about 5 minutes, I was told that everything was normal and I went to the reception desk. When I complained about my long wait
K. K.
Nov 28, 2018
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I have been a customer for decades & was very happy with my service. Unfortunately, in November 2017 when I went in for an eye exam it was done by an intern. I left with a headache & my eyes hurt for hours from both the intern & doctor both looking into my eyes with a bright light. When I took my prescription elsewhere to get a better price, the glasses came back incorrect & here the prescription was wrong. The Novus doctor did redo the exam & found it was indeed wrong, but it was such a negative experience. I'm not sure if I want to go back.
Chris B.
Sep 20, 2018
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This was a bad experience from the get go. I went for a blephoraplasty and the doctor spent more time talking to another doctor in the room than he did directing anything to me. He talked down to me, even after I explained that my father had been an optometrist and I understood the medical terms. He didn't answer questions but handed me a pamphlet that had no info in it. I experienced cysts forming on my eyelids after surgery and my concern about them were blown off and I was told repeatedly that they would go away. I knew differently. Then when they finally let me have an appointment to have
Tracy M.
Jun 21, 2018
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I took my mother to have cataract surgery and she said that she would not go back to have the other eye done. Very unprofessional! They scheduled her surgery for the afternoon and she is diabetic so she couldn't have anything to eat or drink and couldn't take her medicine after midnight prior to surgery. We called to ask and they said that's just the way it is. One of the girls went over her chart with me in the waiting room in front of others which is a violation of Hippa. They were training a new doctor and let them work on her but did not even ask for her permission!
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Gerald A.
May 17, 2017
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Rachel R.
Nov 02, 2016
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I decided to go to Novus because it was close to my house and it was a certified VSP provider. I just needed a annual eye exam and to rder a year worth of contacts. I came to my appt and filled out all my paperwork ahead of time, I waited 2 1/2 hours before I was actually seen by the Dr. Pirman. The trial contacts they wanted me to wear were not in stock so they had to order them. I came back to my f/u to check the fit on my contacts and waited a 1 1/2 to be called back the dr never even looked at my eyes to check the fit. I let him know that my eyes were very dry from the new contacts and he than
Kimmie H.
Oct 24, 2016
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Patti J.
Mar 16, 2016
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I was pretty much happy with my whole experience at Novice eye clinic, smiles and friendly greetings would be nice when you walk in the door. But as a whole, very professional. Dr Stephens was wonderful, patient and informative, very good bedside manner. Would recommend this office to friends and family!
James C.
Jan 13, 2016
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Yvette C.
Sep 22, 2014
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My childhood eye doctor retired a few years ago, I was recommended by a friend to go to Novus Clinic. I got in quickly with Dr. Sude; what I love about him most is that is really explains your examination well. He explains how your eyes work, why it's important to do A, B, C and really goes into detail about what all these tests/results are really informing them. Let's face it, you go to a doctor because they've specialized in (eye) health, so when your doctor is using technical terms when discussing, it doesn't really help those of us to didn't also specialize in that
