Care Partners
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Care Partners
Founded in July of 2016, Care Partners At Home and its parent company, Post-Acute Care Partners Inc., was a career-long vision of Randy Platt and Rodney Burris, two healthcare leaders looking to turn their personal stories of caregiving and love into a completely different approach. Their professional philosophy focuses on compassion and love, yet is built on a foundation of skilled associates with true expertise delivering exceptional care.

Physician led multi-disciplinary teams created to serve and care for patients in their homes following hospitalization. In-home care provided by Caregivers with purpose and centered on each clients unique needs. Comprehensive and complex care planning, resource and care coordination for patients with a high degree of medical, psychosocial and/or behavioral needs.
Services
Founded in July of 2016, Care Partners was a career-long vision of Randy Platt and Rodney Burris, two healthcare leaders looking to turn their personal stories of caregiving and love into a completely different approach. Their professional philosophy focuses on compassion and love and is built on a foundation of skilled associates with true expertise delivering exceptional care.
Today, older adults often prefer to age in a place surrounded by the familiar comforts of home and those memories that accompany a "life well lived". There often comes a time, they need help and support to make this happen. That's where Care Partners At Home can make a difference.

As experts in Companion Home Care Delivery, we handle the occasional basic companion care needs through to the most complex care, supporting clients at discharge from an acute medical stay.Care Partners' in-home care providers can help you or your loved one with life's most important, yet basic human need - the avoidance of social isolation through companionship.
Memory care is designed for seniors with Alzheimer's or other forms of dementia. As Alzheimer's disease or dementia progresses, the level of care and assistance a person requires increases. Many families prefer to keep their loved one home for as long as possible, but at some point a person with Alzheimer's will need more care and safer environment than you can provide at home.
Transitional Care (TC) is a new provider program that was created by Medicare. TC helps you avoid complications and readmission to the hospital by helping you to manage all aspects of your care for 30 days from the time you get home from your inpatient facility. A day or so before your discharge from the facility, your Transitional Care Nurse (TCN)will visit you to make an initial assessment.
Reviews (22)
Priscilla Scott
Priscilla Scott
Jan 22, 2022
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Very comfortable recommending this company. I was given a very short notice and we are dealing with Alzheimer’s. They work around the clock to meet the needs and challenges of memory care and help to secure a safe environment for my wife when I can not be there.
Brandi Hunter
Brandi Hunter
Jan 20, 2022
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Care Partners has never let me down. In addition to 24/7 home health care, their partners provided daily living assistance, memory care support, respite care, and on-demand transportation. Staff members are well trained, compassionate, and kind.
Cecile Grant
Cecile Grant
Jan 20, 2022
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Thank you for taking the time to listen and understand my family’s situation in providing home health care. Care Partners Home Care is an amazing company for part time or full time home health services.
Lorraine Woods
Lorraine Woods
Jan 14, 2022
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In-home healthcare was the best choice we could make for hospice care at home. It is the perfect solution when you can not be with the ones you love. The schedule I set up was 5 days a week in the afternoons (so I could work without worry) - typically 6-8 hours. The home care team made meals, played games, interacted with, and cared for my father. Excellent!
Madison Christian
Madison Christian
Jan 14, 2022
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Positive: Professionalism
Unexpectedly needed Home Care Partners when we experienced a fall. They worked with our schedules (which were constantly being juggled) - the rates are reasonable and they really do care and look forward to serving. Recommend them to my friends.
Ronda Hawkins
Ronda Hawkins
Jan 12, 2022
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When you need home care in Orange County Care Partners Home Care is definitely one to talk to. They are very knowledgeable and compassionate to your situation. For me, it worked out great. I can use them to manage my parents on-call or with a set schedule…typically 3-4 days per week. I know when they are at the house we have nothing to worry about, they will interact with my parents, and make sure they enjoy themselves - a much better solution than putting them into a nursing home or assisted living.
Ruth Perez
Ruth Perez
Jan 08, 2022
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Healthcare at home…begins with CARE and this company genuinely cares about the clients they serve. Best 24/7 home care service company we have used.
Jose McNair
Jose McNair
Jan 03, 2022
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Personally want to thank the team at Care Partners for providing knowledge, care and support for my mother. The in-home care they provided is exceptional, beyond compare. They are well trained and love working with seniors. In-home health care is a bit more expensive than sending to a group home or assisted living, but it is worth it to have someone at my parents house - where I know they want to stay.
Richard R.
Richard R.
Nov 23, 2021
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Mary Alice and Raquel have not only been professional and friendly but caring and understanding with me and my family. Always a pleasure to talk to& work with. They have gone above and beyond in making sure services/needs are done correctly and timely.
Sandra S.
Sandra S.
Oct 23, 2021
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These are some examples of the worst service I've ever experienced. I was in the hospital after surgery. Marco informed me that the caregiver was a no-show, which meant that there was nobody to feed my dog and let him out. Marco finally went and did it personally. Another day when I was at home, nobody showed up.

All the caregivers who did come were very nice and professional.

Randy called me and apologized for the horrible service. He made a substantial adjustment to my bill.

I have no family to help me, and I counted on Care Partners for help during this surgery. They failed.
Stacy Nicola
Stacy Nicola
Oct 21, 2021
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My family and I were very blessed by the excellent care my mom received in the last month of her life before passing on 5/20/21. She battled metastatic breast cancer and was a warrior in every sense, and the Care Partners was a perfect fit for us. Tifany was fabulous from my very first call to her… she was kind, compassionate and helped us tremendously. Anjanette was my mom’s caretaker and we LOVED her!! She was so gentle, respectful, friendly, and had a great sense of humor! We all looked forward to her visits! My mom loved her and my dad appreciated her company. There are a lot of caretaking
William Y.
William Y.
Jun 17, 2021
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In-home care agencies are a dime a dozen, but every once in awhile you come across a sliver dollar. Care Partners is that silver dollar and undoubtedly the best in in-home care providers. I have been a professional in the senior living industry for more the 13 years and have never come across a home care agency that has the professionalism, culture, passion, and expertise that Care Partner demonstrates daily with this clients, team and community.

I believe that their team members are the heart beat of their business and their culture is one that creates a positive, supportive, and fun environment
Heather G.
Heather G.
Jan 07, 2021
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This review is related to the customer service at the intake stage. We contacted Care Partners Homecare after a referral from the hospital when we were in need of 24 hour care for our family member who desperately wanted out of her post care placement at a SNF. Josh did a phenomenal job responding timely and providing all the info needed to make the care choices with our family member. While we ultimately needed a different solution, we were impressed with their expediency, responsiveness and professionalism. I would call upon them in the future if we were in need of home care in the future. If
Me D.
Me D.
Oct 07, 2020
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The social worker at the skilled nursing facility provided me with this company as an option because they had provided excellent care in the past. After interviewing options, I signed the contract with Ben in a matter of hours & arranged 24/7 services for 3 weeks in the skilled nursing facility. The patient had dementia & needed skilled nursing for antibiotics, strength training & COPD care. Overall, the caregivers were a good fit and went above & beyond to do a superior job. If there was someone I thought might not work long term, I communicated that to the office & it was
Deb C.
Deb C.
Aug 11, 2020
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Choose another agency. Always getting the schedule incorrect, they promise they will provide quality service this is not when the schedule is always wrong. They don't listen to the client they are scatter brain people. They add to your hours and charge you for them. They changed my contract after a few months, there is a 24 hour in advance change they verbally changed to a 72 hours no paperwork follow up. Just because they use the phrase have a blessed day this should not give you a assurance this agency is good. Their scheduling team assigned two caregivers on the same day. The caregivers
Robert L.
Robert L.
Mar 04, 2020
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My 89 year old mother had a stroke in April 2018, and she decided that she wanted to return home after spending a few weeks in a skilled nursing facility. My brother and sisters and I checked out a number of different in-home caregiving providers. We selected Care Partners, and they provided my mother with excellent service for over a year until she moved to a new community outside their service area.

For several months Mom required 24/7 care, and Care Partners was able to bring in caregivers who were very skilled in helping her with all of the daily activities that most of us take for granted
Lynn W.
Lynn W.
Feb 12, 2020
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My 87 year old father in law recently needed to have some help shopping, cooking & cleaning. Catalina came out for an evaluation & was very patient with him trying to find someone that was a good fit for him. We have used them on several occasions when I am out of town or have had an emergency & cant care for him myself. We have both been very pleased with the care & support provided by Care Partners.
I also appreciate that Catalina checks In with me to see how things are going & if I need help. I would recommend Catalina for anyone looking for care for an elderly family member
Merle B.
Merle B.
Feb 11, 2020
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Everyone at CarePartners was wonderful to work with in helping my elderly Mom recuperate from a nasty fall. The administrators were always available to answer any questions our family had, and they dealt with problems quickly and effectively. The aides were very caring reliable, and patient. Most were willing to go the extra mile to do something special for Mom, which our family really appreciated.
Jan P.
Jan P.
Jan 16, 2020
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Had a problem with agency but the owners stepped in and made it right. Thank you so much for your help...
Howard S.
Howard S.
Jan 08, 2020
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My mom has been receiving care from Care Partners since her brain injury in May 2017. Care Partners has been amazing. They have always found staffing that mom liked, they have been incredibly flexible and available, and are ready to step in when we need something extra. Additionally, they have counseled us and made recommendations as we needed other resources for mom such as an assisted living facility, or just had questions about the aging and recovery process. As an owner of the business, Randy has stepped in whenever something rose to his level and always made sure that we had a great resolution
Marta N.
Marta N.
Sep 16, 2019
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The staff here is very compassionate and highly attentive. I recommend this company, they care for you family member as if it was their own. Ben is also very attentive and responsive.
Judy O.
Judy O.
Jul 15, 2019
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This is an agency that really cares about matching the right caregiver with a patient. Rodney, one of the owners who met with us personally, makes sure things are going smoothly once care is in place, and they really try to make sure our scheduling and care needs are taken care of. I would definitely consider Care Partners in your search for home caregiving.