Phoenix Eye Care
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Phoenix Eye Care
Dr. Epstein and Dr. Steinhauser were Ranked by Newsweek's America's Best Eye Doctors 2021. Dr. Epstein was ranked #1 in the US and Dr. Steinhauser placed in the top 10. Phoenix Eye Care is incredibly honored that our committment to patients and excellence in clinical care was recognized by Newsweek.

For patient safety we are maintaining a limited appointment schedule and have implemented stringent patient screening and safety protocols consistent with current CDC guidelines. We ask that whenever possible patients arrive at the office alone for their appointment. We will be monitoring temperature, providing hand sanitizer upon arrival as well as requiring facial coverings while in the office.
Services
Our practice is focused on patient care above all else. Many of our patients have been referred with complex eye conditions and come from as far away as the Middle East and South America. We are relentless in finding solutions to even the most challenging problems. Our residency trained doctors manage a wide range of eye diseases and complicated visual problems with special focus on dry eye, keratoconus and glaucoma.
Caring, High-Quality, State-of-the-Art Comprehensive Eye Care For a Wide Variety of Conditions and Disorders. We provide a full range of eye care services including routine and emergency eye care, a broad selection of eyewear and the latest in conventional and specialty contact lenses. This section of our website is a learning center that offers up-to-date indepth information on a variety of eye and health conditions that we treat or manage.
Cataract refers to an opacity of the crystalline lens. Cataracts can decrease vision in a number of different ways. Cataracts can cause glare, block portions of the visual field or dim vision by reducing the intensity of the light that reaches the retina. Most cataracts generally occur with avancing age, although some people never develop signficant cataracts.
Defective color vision, often referred to as color blindness, ranges from a mild to severe inability to distinguish different color groups or shades. Red-green color deficiences are the most common, but blue-yellow defects also occur. Most color vision defects are inherited and affect both eyes. Some color vision loss can be due to diseases that damage the retina, optic nerve or other parts of the visual system.
Today, contact lenses are available to correct for almost every imaginable vision problem and can be fitted for patients ranging from one month to more than ninety years of age. More importantly, contact lenses are incredibly safe and, unlike other refractive options, are totally reversible. Specially designed lenses for patients who have keratoconus, pellucid degeneration, and traumatic eye damage.
Reviews (21)
Nate Lee
Nate Lee
Nov 03, 2021
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Phoenix Eye Care is absolutely amazing. I was recommended here by another reputable Eye Clinic in the area to see Dr. Steinhauser due to her multitude of optometry specialties. I called and placed an appointment a month in advance to see Dr. Steinhauser after hearing about how good she was with Kerotoconus. From walking in, the staff at the front desk was exceptionally nice and personable and had me and my wife laughing from jokes within seconds. The entire staff is very well educated / versed and was beyond happy to walk us through the entire process and explain each step in detail. They scanned
Taylor S.
Taylor S.
Sep 27, 2021
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Phoenix Eye Care and the entire team have been absolutely amazing!!!! I started to develop eye concerns over the weekend and Dr Epstein and Dr Lappin kindly attended to my concerns, even contacting me as a new patient over the weekend, and kindly squeezing me into their schedule today to be seen. They went above and beyond to make me feel well taken care of and to figure out the cause of my problems. As a healthcare provider myself, I had heard wonderful things about this office, and have actually referred many of my patients to come see them for their eye emergencies. Now, I am fortunate to know
Zach M.
Zach M.
Sep 01, 2021
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The whole staff is friendly, and super attentive. Dr Epstein makes you laugh and puts you at ease. Better than the other optometrists who did nothing for me.
Maryam Naioom
Maryam Naioom
Aug 16, 2021
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I just was treated by Dr. Lappin and it was a great experience! This office runs the most thorough testing. Dr. Lappin explained everything to me and is knowledgeable. The staff is also so kind, and the office has such a welcome environment. The staff members were so kind to one another as well! So glad I found this office nearby!
Melissa Rodriguez
Melissa Rodriguez
Aug 12, 2021
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THE ABSOLUTE BEST CARE TEAM EVER! Dr. Steinhäuser and her team take the time to review their patient's needs and get them the care and treatment needed. They are their patient's biggest advocate in ensuring that they are taken care of. Each team member truly takes the time to give you exceptional care! So happy that my eyes are in the care of Phoenix Eye Care! 6 STARS!!!!
Sheldon L.
Sheldon L.
Jul 22, 2021
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Dr. Epstein and his staff have been so wonderful in helping me with my dry eye and cornea problems. From the welcoming office staff, his assistant to Dr. Epstein himself, an all around professional and encouraging experience. Dr. Epstein takes the TIME to help each patient and has a wonderful bedside manner. With their help, I was able to get the expensive treatment I needed and they coordinated everything with my insurance and the drug company.

I've been to several doctors trying to find help and Dr. Epstein is one of the few that I've felt has CARED enough to find answers and
A. Johnson
A. Johnson
Apr 11, 2021
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I was blown away by the simple, focused care we received at Phoenix Eye Care! My husband went to Urgent Care for some concerning pain & inflammation in his eye, and we ended up here on the orders to get a specialist's opinion. They took us in at the end of a busy day, but nothing felt rushed or scary (which is a relief because our other option on a Friday evening was to go to the ER!). They were incredibly friendly and understanding and professional. They were able to give him a diagnosis, and some steroid eyedrops that literally reduced the redness minutes from when we walked out of the office
Mo H.
Mo H.
Apr 05, 2021
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Long story short: there was a metal shaving stuck in my eye. I was finally able to flush it out after numerous saline eye washes, but my eye was messed up...and it was a Sunday. Easter Sunday, no less. So imagine all the available options I had.
Luckily, I called the Phoenix Eye Care emergency line and was contacted shortly after by Dr. Lappin. Talk about a life-saver!
He was able to see me pretty quickly to help me out.
Dr. Lappin did a thorough eye exam to assess the damage, then carefully instructed me on what was going on and how he was going to take care of it. Even as nerve-racking as the
Jennifer Benidt
Jennifer Benidt
Mar 12, 2021
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I cannot say enough good things about this place. I was told by my previous eye doctor that I couldn’t wear contacts anymore because my astigmatism was too bad. When all hope was lost at other doctors Phoenix Eye Care delivered. They spent so much time and had so much patience with me. Dr. Shannon Steinhauser is amazing, friendly, and very detailed. I am able to wear contacts again after a year of not wearing them. I cannot thank them enough!!
Katie Noble
Katie Noble
Nov 18, 2020
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Today was my first visit to this office. Everyone was welcoming, friendly and helpful. Dr. Lappin gave the most thorough eye exam I've had. He was informative and took his time with my son and I. They also helped us find glasses quickly, and I'm picky. I'm thankful to have found a great new office for eye care.
Adilen Alfonso
Adilen Alfonso
Jul 14, 2020
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Dr. Steinhauser and staff are amazing! From their patience & attention to detail to their friendly smiles, the customer service is superb. I specially appreciate Dr. Steinhauser's willingness to work with patients' specific insurance cases to find the best financial outcomes.
Wendi H.
Wendi H.
Feb 20, 2020
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My husband has been a patient at Phoenix Eye Care for about 5 years. Both Dr. Epstein and Dr. Steinhauser have provided excellent and compassionate care for his difficult eye issues. His office staff are warm and friendly, especially Angelina. Highly recommend this practice.
Cheryl C.
Cheryl C.
Feb 03, 2020
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Never bothered to call me back and after 2 phone calls I asked my Endocrinologist who she recommended in the valley as I live in Desert Ridge and she recommended Pinnacle Peak Optometry. I am so happy I went there. I received a phone call from Phoenix Eye Care Later inn the week stating, "It's been really busy just give us a call back". I'll pass and keep going to Pinnacle Peak.
Roberta P.
Roberta P.
Jan 10, 2020
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I was referred by our son in law who they helped with his eye infection. I had one, so they got me in right away! Angelina the receptionist is awesome and they truly care! Dr. Lappin was so good. They did a thorough eye exam and treated me with the right meds. I'm so happy to have found this place. I highly recommend!
Kristin Lisson
Kristin Lisson
Aug 30, 2019
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When we had reached a wait time of over an hour after our scheduled appointment, I had made up my mind about this place. I thought there was no way the actual appointment was going to redeem my rapidly diminishing opinion--but I was wrong. They were wonderful! The front desk staff was so friendly, and everyone who was patient-facing seemed to genuinely enjoy their work. The office was clean and had state of the art equipment. The technician was simply fabulous with my kiddos. Despite what must've been a long day for her (I gathered she was covering for being short-staffed), she didn't miss a beat
Linda T.
Linda T.
Aug 28, 2019
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I found them after lengthy reading of reviews on yelp-I have had significant eye issues in the past so I needed to find the right place after moving to Phoenix. While I had to wait almost three months to get in- IT WAS WORTH IT. I am thrilled to be a patient of Dr. Steinheuser and feel confident I am in good hands. Even more surprisingly, she suggested a new treatment option that blew my mind-and that was covered by my insurance. Thrilled to have found this office!
Linda M.
Linda M.
Apr 04, 2018
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Dr Epstein is phenomenal! He is an institution in himself regarding all things vision and dry eye.
I have never been more impressed with a doctor I'm my life. I've seen several doctors for severe dry eyes but
Dr Epstein has answers and solutions when others don't
His knowledge about Dry Eyes is incredible He is an answer to my prayers. I'm a practicing physician in Phoenix and suffering with severe Dry eyes I'm so thankful to Dr Epstein for all he has done his time and bedside manner are Amazing.
His staff is the best from front to back office I can't say enough
Jessey B.
Jessey B.
Apr 03, 2018
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I found this place on Yelp a little over a year ago when I needed new glasses and they were very helpful and affordable. But, I am most impressed by their continuing customer service. I had to go in today because the arm fell off of my glasses and I was in a panic. I was worried how much it was going to cost to fix, how long it would take, etc. I called ahead and spoke with Josh (I'm pretty sure that's his name) and he informed me I could come in and they'd be able to help me. Sure enough, I walked in about 2 hours later, and Josh was there to take a look at my glasses. About
Judith N. E.
Judith N. E.
Jul 30, 2017
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Wonderful staff who are very friendly and provide excellent customer service. Both doctors are really knowledgeable and easy to communicate with. They are very apt at working with insurance to reduce costs for the patients and will always look for coupons to help with costly medication.
The best eye care centre I've been to. They currently are out of network on my insurance, however I gladly pay the difference to come here.
Jessica R.
Jessica R.
Mar 25, 2017
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Disclaimer: I did not see a doctor here so I can only review my experience with the staff but they were wonderful!

Thought I scratched my cornea on a Thursday night and spent Friday morning calling places to see if anyone could fit me in at the last minute. The folks at Phoenix Eye Care were so accommodating and managed to fit me in immediately!

Unfortunately, when I got there we realized that although they accept my insurance company, they do not accept my plan. The front staff gave me the option of paying out of pocket, which I decided not to do, then not only found another place that accepted
Dominique Ashford
Dominique Ashford
Jun 29, 2015
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From the moment I walked in to the moment I paid for my glasses was a great experience. I went there for my first pair of glasses with them yesterday and they made me feel welcome, like family. Dr. Epstein thoroughly explained the test results with me. The front office staff actually helped me to pick out my glasses what would be a great fit for me. Dr. Stein hauser is very nice and knowledgeable as well. She was able to explain my benefits to me in detail and what my best options were. I've found my new optometrists and I won't be going anywhere else.