Our goal is to provide you with convenient total car care that extends the life of your car and gives you peace of mind. We want you to know that the buck stops here with me. Our objective is to create a positive and enjoyable experience with our shop. If we have done well and you appreciate our service, let me know.
And likewise, if we have failed somehow, I would sincerely like to hear about it. Our shop offers total car care services from simple oil changes to complex auto repairs. No job is too small or too large for us. We also specialize in Audi & Volkswagens. Let's be honest, you take your business where you're treated best and where you get a fair price.
And likewise, if we have failed somehow, I would sincerely like to hear about it. Our shop offers total car care services from simple oil changes to complex auto repairs. No job is too small or too large for us. We also specialize in Audi & Volkswagens. Let's be honest, you take your business where you're treated best and where you get a fair price.
Services
It's a family business and everyone is really friendly with great customer service even over the phone. This place is the only place I've taken my car and not felt like I was getting screwed over. They are honest and upfront with their prices, prices that are SUPER reasonable by the way. I'm glad I found a good mechanic.
Reviews (19)
Irma Z.
Oct 20, 2021
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I can easily say that I found my mechanic for life as far as I know. Idk how Jose did it but he fixed my little VW Golf almost as good as new. I've had it since 2015 and ever since I started driving it the brakes would screech like a banshee. No one person could ever figure out why it did that or fix it until I took it to Jim's Auto!
So impressed and the prices are fair. Definitely expensive but you can tell he's not trying to rob you of your money like the rest of the so called mechanics out there.
The only reason I'm not giving 5 stars is because communication is spotty
So impressed and the prices are fair. Definitely expensive but you can tell he's not trying to rob you of your money like the rest of the so called mechanics out there.
The only reason I'm not giving 5 stars is because communication is spotty
Heather M.
Sep 03, 2021
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Doing an updated review because we had such a great experience. Jose's place is a little far from us, so we'd tried another shop a few years ago when we started having some issues with our 71 Beetle. Took it to a VW specialty place in Torrance - they tried to sell me a whole new engine for $5500, but admitted on the phone that I didn't really need it, and they could do just the heads for $3500. Yikes? It was still running, so I figured that would give us some time to save up. And then covid happened, Bug won't start, and we've got no way to fix it. So it sat. For nearly
Ariel M.
Aug 16, 2021
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I've been coming here for years and I'm always happy with my service. Jose is always so nice and the staff goes the extra mile. They get the job done quickly, and even add small cosmetic touch ups here and there. Last time I took in my car, they even had it washed for me with no extra cost. I appreciate the workers at this place and I'll keep coming back as long as I have my VW :)
Pauline L.
Jul 14, 2021
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The absolute best mechanic! I have been bringing my VW Jetta here for about 2 years for oil changes or any problems. They are so genuine and trustworthy; I never feel like I'm being taken advantage of. I used to go to the dealership to get my car serviced and they never made me feel comfortable or cared for the way I am here. Jose is also the sweetest! Highly recommend!
Jerica B.
Jul 04, 2021
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Mace S.
Jun 29, 2021
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Larry M.
Jan 19, 2021
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Oscar B.
Jul 09, 2020
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Patrick H.
Dec 16, 2019
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Etta Hardy
Oct 19, 2019
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Chris S.
Feb 17, 2019
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Been coming here for years and have been in at least 10 times! Jose (his real name, not Jim) and his very talented sons (who work on either air cooled and water cooled) have an amazing operation here! Jose is honestly and reliable and he and his sons knows Volkswagens and Vanagon's as well as anyone out there, probably since he's been working on them for the better part of 30 or 40 years. Jose is spot on with his diagnosis' and is always 100% fair with his pricing!
This is the first place I'll take my daily rider 1990 Volkswagen Vanagon to. He even own's a few.
This is the first place I'll take my daily rider 1990 Volkswagen Vanagon to. He even own's a few.
Emilio Contreras
Nov 20, 2018
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Johanna S.
Sep 12, 2018
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Took my VW Jetta to get diagnosed as the check engine light has been on for ages weeks. From the time I called to ask about walk ins to the actual service of my car I have to say I was pleased. I was hesitant at first since it looks like a small shop but was so grateful Jose was honest with his prices and didn't add "extra" services so many other mechanics have said I needed that I really didn't. They fixed my engine valve cover which cost $450 total. I thought it was reasonable as I've slide nearly double for a similar repair at another mom and pop shop. My car was fixed
Kevin G.
Jul 10, 2018
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The experience I had with Jose and his team was top notch. His customer service sets the bar in auto repair industry. I have quite a few stories I could share. I will summarize them. After my '15 GTI was sideswipped, I was concerned that there might be some structural or suspension damage. Jose put my car on a rack and took me under. He explained what damage would look like if I had any and shared with me some old-skool mechanic tricks to assess damage. He put me at ease. He was able to repair the minor body damage which would have set me back a couple of grand if I let the dealer
Ed D.
Apr 07, 2018
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I would not trust any shop when it comes with my Audi's. Not the cheapest rate in town. But they do exceptional work.
I recently brought an Audi with an 2.7t motor that had a catastrophic water pump damage. Junior, the son, worked on it right away and delivered to me in less than 2 days. I would say that he is an expert when it comes to complicated Audi motors. I was billed with 6 hours of labor to do water pump, timing belt and other associated parts. 6 hours is very reasonable on this type of service.
I would recommend this place for vw and Audi automobiles.
I recently brought an Audi with an 2.7t motor that had a catastrophic water pump damage. Junior, the son, worked on it right away and delivered to me in less than 2 days. I would say that he is an expert when it comes to complicated Audi motors. I was billed with 6 hours of labor to do water pump, timing belt and other associated parts. 6 hours is very reasonable on this type of service.
I would recommend this place for vw and Audi automobiles.
Jessica F.
Mar 20, 2018
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My VW Jetta had an oil leak in the vacuum pump and I needed to replace my break pads. Of course the dealership quoted me a steep $400-$900, so I asked for recommendations for garages in the area. Jim's came highly recommended by several friends and family and boy am I happy I listened!
I brought my car in at 8am on a Saturday and Jose called me by 12pm saying that they had finished working on my car. I was initially not too happy with the final cost of $450 - I mean who would ever be happy to spend that much in general?? - however, I remembered I would have paid close to double if I took
I brought my car in at 8am on a Saturday and Jose called me by 12pm saying that they had finished working on my car. I was initially not too happy with the final cost of $450 - I mean who would ever be happy to spend that much in general?? - however, I remembered I would have paid close to double if I took
Meg Y.
Jun 13, 2017
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Called ahead for same day service:
Oil change and check engine light diagnostics
The girl who answered the phone was polite. She asked the owner if they could work on my car today and came back to phone with a yes, come on in. Lot has a ton of cars so that worried me about having time to fit me in. However, the cars were all organized, as if each had a spot saved for them. Maybe that's how auto places are, just never noticed. But I noticed it here. Signed in and handed over keys and now I wait. stay tuned.
Oil change and check engine light diagnostics
The girl who answered the phone was polite. She asked the owner if they could work on my car today and came back to phone with a yes, come on in. Lot has a ton of cars so that worried me about having time to fit me in. However, the cars were all organized, as if each had a spot saved for them. Maybe that's how auto places are, just never noticed. But I noticed it here. Signed in and handed over keys and now I wait. stay tuned.
Cristobal G.
May 05, 2017
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This is one of the best mechanical shops in Long Beach. The owners José and Vicky are awesome! The honesty in this field is very important and you will find it here in Jim's Auto Repair.
Their sons are exceptional mechanic technicians. I always have a good experience on going with them.
I recommend them 100%.
Cris Garcia.
Their sons are exceptional mechanic technicians. I always have a good experience on going with them.
I recommend them 100%.
Cris Garcia.
Kim H.
Nov 14, 2016
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