Our newly remodeled, one-stop family optometry center offers thorough eye exams, designer eyewear, and contact lens fitting. We have a huge showroom with a large variety of frame collections including affordable frames and special package deals. Check us out on Yelp! Read about the different reasons why people love our store and our practice.
With more and more of us using screens as part of our daily life, in work life, social life, and recreationally, our eyes are becoming more and more strained. Many of us. It is an undeniable fact that people visit the eye doctor only when they are in serious trouble. Who likes to wear glasses? But what we do not know is that if.
With more and more of us using screens as part of our daily life, in work life, social life, and recreationally, our eyes are becoming more and more strained. Many of us. It is an undeniable fact that people visit the eye doctor only when they are in serious trouble. Who likes to wear glasses? But what we do not know is that if.
Services
We recommend a comprehensive examination annually. Since many of our patients use the computer on average 8 hours/day, their eyes are more likely to change because of their visual demands. We believe in preventative eye care. Patients generally prolong seeing an eye doctor until they suffer from bad headaches, eyestrain, watery eyes, tired eyes, or other symptoms.
When to have your vision procedure should be the question, not how to pay for it. We'd like to make that decision even easier for our patients. That's why we're pleased to offer the CareCredit card, North America's leading patient payment program. CareCredit lets you begin your procedure immediately - then pay for it over time with low monthly payments that fit easily into your monthly budget.
The optomap ultra-widefield retinal image is a unique technology that captures more than 80% of your retina in one panoramic image while traditional imaging methods typically only show 15% of your retina at one time. The optomap exam is fast, painless and comfortable. Nothing touches your eye at any time.
Utilize your pre-tax dollars before you lose them! Companies have allowed employees to store pre-tax dollars in an account to be used for medical/eyecare needs. Some call it Flexible Spending Account, Cafeteria Plan, etc. We can help you utilize your funds in an efficient and fun manner. For example: New sunglasses, spare glasses, computer glasses, recreational glasses, contact lenses, or even a credit on your account.
Take care of your glasses by cleaning them the proper way. Following these simple tips every day, you will prolong the life of your frames and lenses. 1. Rinse your glasses with water before cleaning themthis will prevent tiny particles from scratching the lenses. 2. Clean the lenses with an eyeglass spray or liquid cleaner.
Reviews (10)
Oliver Villanueva
Nov 20, 2021
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Loretta Moy
Nov 15, 2021
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I really thought the staff was awesome and very professional. BUT the Dr herself was rude and very short when spoken to. And the choice of frames I was offered was 6 of the ugliest I have EVER seen. I guess since I have MEDI-CAL Im not entitled to frames that fit my face or look good. When I did pick up my glasses for the first time the chubby girl just gave them to me with a little cloth. No case, no trying the glasses on no nothing.......I wont being referring this business or coming back.
Wen-Yu Chou
Nov 14, 2021
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Dr. Chae is amazing! I rarely post reviews but Dr. Chae deserves all the recognition. Not only were here staff friendly and attentive, but Dr. Chae herself was also very patient and knowledgeable. I got both an eye exam and contacts fitting exam. She took the time to listen to my concerns and based on her recommendations, you know that she is an expert in the field. Thankful to have found an optometrist that I can trust! I live in LA, but the trek is definitely worth the drive! Will be coming to her in the future!
Claudia Palacios
Aug 20, 2021
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Went today as a new patient well al I can say they are very nice on the phone.... but in person they are well uhhh idk I wanted to get my reading glasses lense done and get another pair to drive the doctor said I can use the same old one I had for more than 5 years and they will prescribe another one for driving but she gave me for driving and not for reading and also my mom came she was waiting for me in the waiting room got a phone call she was very quiet and a lady that works there approach her saying if u gonna be talking on the phone you need to get out and talk outside. which is ridiculous
Miriam Saucedo
May 25, 2021
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Two complaints:
1. A family emergency ocurred and I had to reschedule twice, they said my deposit would be lost because of it and I tried & tried until they finally gave me another appointment but very rude about it.
2. When I finally got to go, the exam was done and I asked the doctor (Eunmi Chae) kindly to show me glasses and her respone was, and I qoute: "Of course, I can show you glases, ONLY if you BUY the one i show you, if you're not going to buy, then no".
I was shocked and just said okay and left, and the way she said it was very mean, she even started to laugh about it, VERY UNPROFESSIONAL
1. A family emergency ocurred and I had to reschedule twice, they said my deposit would be lost because of it and I tried & tried until they finally gave me another appointment but very rude about it.
2. When I finally got to go, the exam was done and I asked the doctor (Eunmi Chae) kindly to show me glasses and her respone was, and I qoute: "Of course, I can show you glases, ONLY if you BUY the one i show you, if you're not going to buy, then no".
I was shocked and just said okay and left, and the way she said it was very mean, she even started to laugh about it, VERY UNPROFESSIONAL
L. Clay
Mar 17, 2021
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Both times I've gone they are amazing! If you've worn glasses as long as I have, you know how frustrating it can be to navigate your vision insurance - what's covered, how much certain brands of frames are vs. others, the types of lenses, etc.
Here, when you finish with your exam they have a file all prepared for you with what's covered and point out the locations of different frames, and are great at helping you select a stylish fit that's within your budget as well as determine what coatings, lens thickness etc. works for you. Their customer service is so detailed they will also point out nuance
Here, when you finish with your exam they have a file all prepared for you with what's covered and point out the locations of different frames, and are great at helping you select a stylish fit that's within your budget as well as determine what coatings, lens thickness etc. works for you. Their customer service is so detailed they will also point out nuance
Mary Lensing
Aug 19, 2020
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Olga Medrano
Jan 07, 2020
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Pros:
they took me in, even though I was 7 min late for my son's appt. Thank you
They took care of us fast
Cons:
Dr came in and didnt even acknowledge me, she needs to learn how to say good afternoon
The assistant wanted me to sign a refusal for dilation because it was to late. Whaat? She is the one refusing...Shady
Assistant said Dr would explain everything but she never even had the decency to talk to me. During the exam she told my son to answer right away, what? would results change if he thinks an extra second what's better 1 or 2? Rude
Customer service is important especially for prospective
they took me in, even though I was 7 min late for my son's appt. Thank you
They took care of us fast
Cons:
Dr came in and didnt even acknowledge me, she needs to learn how to say good afternoon
The assistant wanted me to sign a refusal for dilation because it was to late. Whaat? She is the one refusing...Shady
Assistant said Dr would explain everything but she never even had the decency to talk to me. During the exam she told my son to answer right away, what? would results change if he thinks an extra second what's better 1 or 2? Rude
Customer service is important especially for prospective
Stacy Aguilar
Sep 12, 2019
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I love Dr. Chae and her entire staff! I have been going there for at least 5 years now and they never ever disappoint! They have an excellent selection for faces and styles of all kind, although I am partial to their designer choices (especially the Persols and Chanel.) I'm Korean so I have a rounder face and a button nose, and they are so great at helping me find glasses that fit me. My entire family now goes to Dr. Chae and we all have bought glasses and sunglasses from her. I 💯 wholeheartedly recommend this place!
Theresa Corvino
Aug 21, 2019
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The doctor is very nice, however I would never return to this office. The office goes out of the way to try and force you to pay for services that are not medically necessary or trick you into paying for the more expensive option. Went back and forth with them several times for refusing to honor a refill for my contact prescription (which they had issued) because they said it was almost expired (not expired, almost expired). Clearly, they are in it to squeeze every dollar out of you, not offer the best medical care to fit their patients. Very disappointing.