Americab

Critical: Professionalism, Punctuality, Quality, Value
We booked a cab for 4am to the airport and it never showed up. Called them to confirm the night before and they said we were good to go. Next morning….no cab.

Critical: Professionalism, Punctuality
Absolutely has to be the worst cab service they don't call or show up at all!!! Called back multiple times to be told they were waiting on a cab. No one calls or shows at all. Don't bother wasting your time!!

Went to the website to book a cab for my flight. The website said to download the app to book. Did so and no one showed up. Finally I called and the receptionist said "oh the app doesn't work" like it was the most common knowledge ever and I was stupid to even think to do that. Had to scramble to find something else so I didn't miss my flight. Thank God for uber.
Awful service. Give someone else your business.

Critical: Professionalism, Punctuality
I literally called and said yes I’ll wait the 1 too 2 hour wait, no car in site, no call, no nothing. If your going to be a taxis service why is it that y’all never have taxis.

I was going to the Greyhound station at 4 in the morning and they didn't have a car available I miss my bus and had to reschedule I also ask Uber for a ride and they had didn't have anybody available either what a day

Critical: Punctuality
I reserved a cab for work the day before. I reserved it for 10:45 am. No one showed up, I called they told me they were still trying to find me a cab. No one called to let me know this in advance. I will never refer anyone or try to use this company again.

Had a reservation and they did not show! I made a reservation last Wednesday for Saturday august 15 for a 5 seater taxivan to pick up me and 4 other girls from my friends pool party bachelorette party at 8:30pm... making reservation was smooth and easy- they said to pay on Saturday! I called back on Friday to confirm, all was set! We did a taxi reservation due to the party being in a rural area that does not typically have ubers available. Well, Saturday at 8:20 we are all packed and cleaned up, ready to picked up and go home. No one... at 8:45 I called and dispatch put me on hold for 5 mins .

I called about 7 hours in advance. They were 15 minutes late, so I called, and nobody was even en route to my pick up location. The person on the phone was somewhat rude when I called the 2nd time.
I had to drive my friend to a bus station downtown on 2 hours of sleep in my pajamas so he wouldn't miss his bus. If you have any need to be on time, don't call this company.