Easy - zero fees, a convenient mobile app, and an Annual Percentage Yield (APY) that's higher than most accounts in the market. So, what are you waiting for? Start banking smarter today. Excellent customer service, good mobile app experience (especially impressed with mobile deposit), good website experience, understandable services and setup.
Willing to answer all my questions in a timely manner. I felt like [the customer service rep] was actually there to assist me, and [I wasn't] just a job for her! Thank you. Help a friend bank smarter with little to no fees, high savings rates, and a simple banking app to fit their busy lifestyle. Axos Bank does not endorse the information, content, presentation or accuracy of any other website and claims no responsibility for it.
Willing to answer all my questions in a timely manner. I felt like [the customer service rep] was actually there to assist me, and [I wasn't] just a job for her! Thank you. Help a friend bank smarter with little to no fees, high savings rates, and a simple banking app to fit their busy lifestyle. Axos Bank does not endorse the information, content, presentation or accuracy of any other website and claims no responsibility for it.
Services
Born digital, we challenge the status quo by liberating you from the constraints of traditional banking. With technology-driven financial services that evolve to meet your needs, we help you stay ahead in life and business. Axos Bank brings together human insight and digital expertise to anticipate and meet our customers' needs.
Want to know why NerdWallet named us one of the Best High-Interest Checking Accounts of 2020? Easy - zero fees, a convenient mobile app, and an Annual Percentage Yield (APY) that's higher than most accounts in the market. Start banking smarter today. Banking Evolved is more than a tagline - it's who we are.
From checking accounts that fit your needs to merchant services, we've got the digital banking solutions and tools for your new or growing business. Comprehensive commercial solutions for corporations, institutions, governments and real estate investors. Learn more about how our industry experts can help.
Expand your portfolio of products and services with the innovative line of adjustable rate Jumbo and Super Jumbo mortgage solutions. With our low rates for your clients, and our Axos Real Estate Agent app for you, we take our Real Estate Agent relationships very seriously. We provide mortgage brokers, investors, or owners flexible and economical financing programs in multifamily markets throughout the nation.
Say hello to effortless business banking. Our online small business accounts allow you to bank safely at a distance while paying little to no fees. Perfect for growing businesses with cash reserves. No monthly maintenance fees when you maintain an average daily balance of at least $5,000. This account is a great solution for established businesses who are looking to grow their reserve funds.
Reviews (21)
Steven Gordon
Feb 02, 2022
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Raving Barwari
Jan 28, 2022
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Brian L.
Jan 27, 2022
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Michael Macceca
Jan 25, 2022
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AXOS bank allowed someone to fraudulently open a bank account in my name. I spoke with "customer service" immediately and they assured me that the account would be suspended and no activity was allowed. 3 weeks later I got a letter stating my account was overdrawn by $250. I've called customer service numerous times and can't get through to anyone. Voice mails go unreturned. Today I went to the only office in La Jolla. Nobody would see me. Some cowardly, faceless executive kept relaying placating bits of information through the poor receptionist and ultimately suggested I call the customer service
Michael Hilton
Jan 24, 2022
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I recently had a major issue logging in to my account. After a couple of phone calls, the problem was resolved. It was me. Even still, throughout the whole ordeal, everyone I interacted with was very kind, and very helpful. At one point I was transferred to another department, and I thought this would probably be a 30 minute wait, as so often is the case. Much to my surprise, it was less than a minute, the person picked up. And just like that, it was done. Very professional, and like I said, everyone was very kind, and helpful. I'm glad I decided to use Axos as my small business online banker.
Anthony Rossini
Jan 19, 2022
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John Clough
Jan 14, 2022
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Sean Whitney
Jan 13, 2022
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I used axos for a loan and it was fine until the loan was paid off. Once paid off I verified that there was a $0 payment and balance yet they took out another payment a week later. I told them to reverse the charge and fix their systems so this doesn’t happen to other customers because it’s clearly broken. They refused and said they would send me a check next month. That’s theft and they are aware their systems do this and don’t care.
Jeremy McCurley
Jan 03, 2022
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I have found the app to be very good. It functions well with a good interface. I did call 2 times and the first woman solved my issue and got me approved and set up with an account. Then I did have some problems with online banking. The guy helped and stayed with me until I got it resolved. I am a new customer so no complaints as of now.
Daniel C.
Dec 26, 2021
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I still have this account purely for the reasons I've listed before. I have a target redcard attached to it and changing the account is nigh impossible, and my parents still use the joint account status to basically venmo me. The free ATM withdrawal is a nice perk, and for that reason it might be worth parking a small amount of money in axos if you have already had the misfortune of opening one of these accounts.
They never did fix the minor account issue. I simply had my parents use their joint status to empty the money market account then close it.
However.
Worst banking or finance app
They never did fix the minor account issue. I simply had my parents use their joint status to empty the money market account then close it.
However.
Worst banking or finance app
Chrisley Pickens
Dec 13, 2021
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Axos bank offers all services associated with a bank, but at fantastic values that beat the pants off of traditional brick and mortar banks. Being computer non-savvy, I was wary about using an "online" bank"; however, I have had no problem with establishing accounts, setting up direct deposits and automatic payments, reviewing statements and tax documents, etc. Also, I have been very impressed by their responsive and knowledgeable customer service staff. If you're thinking about transitioning to digital banking, I unreservedly recommend Axos Bank.
Harris Schneiderman
Nov 25, 2021
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Axos Bank provides a great account for small businesses. I love that I was able to open up an account without visiting a branch. Even when I travel, I am confident that I will be able to manage my business finances with the Axos Bank mobile app. I really appreciate that Axos Bank gives you the option of whether you want to have a debit card for your account.
Alexander G.
Nov 09, 2021
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1. Can't reach customer service for 2 weeks straight. Nobody EVER picks up the phone. EVER!
2. When call, you gets lost in menus, and the system hangs up.
3. Option for "keep your place in line, and be called back" is a LIE. Nobody calls you back EVER.
This is just the beginning. I am not going to spend in these f__kers.
Bank should be scorched off the earth, and sued like there is no tomorrow, so they "get a message"!
2. When call, you gets lost in menus, and the system hangs up.
3. Option for "keep your place in line, and be called back" is a LIE. Nobody calls you back EVER.
This is just the beginning. I am not going to spend in these f__kers.
Bank should be scorched off the earth, and sued like there is no tomorrow, so they "get a message"!
Nadia G.
Oct 28, 2021
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This bank seriously deserves MINUS 10 stars.
Supposed to be an online bank. Literally the worst, dysfunctional, horrible website that never works. Every time I log in it tells me my password is incorrect. Self reset is not enabled. I've asked so many times for it to be enabled. I stand by everything I said in my previous review. Nothing has improved.
Supposed to be an online bank. Literally the worst, dysfunctional, horrible website that never works. Every time I log in it tells me my password is incorrect. Self reset is not enabled. I've asked so many times for it to be enabled. I stand by everything I said in my previous review. Nothing has improved.
James H.
Aug 21, 2021
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The WORST fricken service!! Opened account online and CAN NOT MOVE MONEY INTO IT!!! Gave information on Account One (an online account) and AXOS wanted a photo of a PAPER statement. I get only online statements from them. Contacted AXOS and bank in question. Bank in question dropped the ball with the statement twice. Went to contact account with a walk-in bank I use. Tried to link it online and got "User Deactivated" message after entering the information. Called AXOS again. First call was put on hold and then disconnected. Second call, customer disservice wanted a screen shot of no outside
Arch M.
Jul 21, 2021
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This is a response to Sara B's reply to my review from Axos Bank: I do not think you made any effort to disclose the information. Do you provide your customers something before they open an account, something in a normal font, not hidden somewhere inside the 10000 word contract that you are going to track and decide for them what they can do with their money? Why are you policing what services I use, if those services are completely legal? Can you explain how transferring my own money to the exchange is unsafe? And, how do you protect your customers when you tell them what services they are
Richard S.
Jul 02, 2021
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I've never had more problems with a bank. I opened a high yield savings which they stated on their site, when I finally opened my account it was totally different from what the website stated. Trying to speaking to someone was totally impossible, they would lie to you.
If I never hear from them, it will be toooooo soon
If I never hear from them, it will be toooooo soon
Nate F.
Jun 18, 2021
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Jason Johnson helped me out open my account and was extremely helpful and informative. Goes a long way for me in a climate where customer service isn't what it used to be. They are exactly what I need in a bank as far as investments, my mortgage and handling my income. Couldn't be more impressed. Not sure about the bad reviews on here because I didn't remotely have a difficult experience. Will recommend to my family and friends
Charles J.
May 24, 2021
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Rob M.
Dec 12, 2020
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I am updating this review to make note that Deb C was able to figure out the problem with my account and get it fixed. She went above and beyond to provide me the best customer service possible. I guess once you're able to get ahold of someone who cares your problems can be resolved. Thanks again Deb! You are awesome!
Bob C.
Oct 18, 2020
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The ease and quickness of signup for my savings account was fantastic. When I wanted to add my wife as co-owner, I sent in a customer service request and their response was within an hour. When I sent in the form, the change was completed less than two hours later.
Strongly recommend them if you are looking for an online bank.
Strongly recommend them if you are looking for an online bank.
