Malden EyeCare Clinic

Rushed thru appointment. Horrible selection of glasses to choose from. Got my prescription and it's all wrong, I can't see with it.

I got a nice pair of glasses, fitted to their measurement of my prescription. I thought they looked good, and they definitely measured my prescription correctly.

Great doctor but terrible experienced with their service.

August 17. First time visited got my eye exam . I also told them I won't be back until sept 9.

Sept: after three weeks .i received a call/voice message said I can pick up my glasses. My girlfriend was nearby so I told her to pick up for me. She Went there and the lady said no glasses.

Next 2 week me and my girlfriend was near Chinatown. We both went up to the doctor and still didn't have my glasses. I know it was my fault not to call first but come on after 2 week. Total time of 2 months lol.

Finally Next few day they call

I went there for my contacts lens exam, and he was not patient at all. Not to mention, their store hours are very odd and he is not expected to be there when they open and until they close, and is frequently late. Makes it difficult for someone on a tight schedule.

I also went back after my lenses popped out of my glasses the other day and he put the lenses back in incorrectly and on the wrong side-almost damaging my lens and frame!

Won't be going back....

Office was disorganized and the doctor rushed me through my appointment. After the fact, it took several attempts to get a copy of my prescription. Very unprofessional.

If you happen to make an appointment, you had better call ahead and see if anyone is there. I made an appointment using the on-line system, received several reminders and was thinking how cool the on-line system worked! But, when I arrived at the office and it was closed, I was less impressed, When I called the office, they told me "Yes, we're closed because Dr. Zhu's house did not have power". It would have been nice if they had called or emailed me rather than confirming the appointment just 30 minutes before I arrived. After excusing myself from work to make this appointment

I did a contact Len eye examination and bought dozens of lens there and the experience was great. The doctor is really friendly and seem professional. He is dedicated to his job and showed his patience and precision. The best thing I like here is that usually u can do a walk in for everything. My experience is limited to Rhode Island's eye care where u have to make appointment at least 1 week prior. The only pity is that this branch in chinatown closes at 1 pm a few days in a week. After that time, u have to go to newton branch instead

Amazing experience! Booked same day on zocdoc and filled out the paperwork on my phone. The doctor fixed a previous poor prescription and gave me enough contacts for my 3 week trip the next day. Also got a bonus solution box and good price.