Jason and Chanin Masten the founders of Masten Air Conditioning and Heating have been in the HVAC industry for over 20 years. Prior to Jason starting his own business he gained experience from other businesses for over 12 years. Masten Air is a family owned and operated company that is focused on providing professional customer service based on specific comfort needs of our customers.
Our Masten Air team has built a foundation on effectiveness and efficiency to go over and beyond for our client's needs. Our company specializes designing, engineering, servicing and installing complete comfort systems for residential and commercial applications. We take special pride in the craftsmen when we train our employees, in fact you will notice immediately in the attitude and integrity they bring to your home or job site.
Our Masten Air team has built a foundation on effectiveness and efficiency to go over and beyond for our client's needs. Our company specializes designing, engineering, servicing and installing complete comfort systems for residential and commercial applications. We take special pride in the craftsmen when we train our employees, in fact you will notice immediately in the attitude and integrity they bring to your home or job site.
Services
We strive to provide professional residential and commercial services to accommodate each individual client's specific needs. We strive to be in constant communication with our customers until the job is done. If you have questions or special requests, just drop us a line. To get a free quote for a new system, or for emergency service, please contact us at your convenience.
Trane Comfort Specialist means the independent Trane dealer is committed to being the best in installation, service, customer satisfaction and employee training. Not every dealer qualifies as a Trane Comfort Specialist, but rather only those that meet Trane's stringent standards and who demonstrate a commitment to customer satisfaction and continuing education.
Reviews (11)
Pia Pena
Nov 17, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Our preferred A/C and Heat System maintenance, have been customers since in Flower Mound and now live in Arlington, approximately 10+yrs. They are a family owned and run business, very honest and trustworthy, do not want to use another A/C/Heating company. Thank you Masten, we appreciate you.
Services: AC maintenance, Heating maintenance
Our preferred A/C and Heat System maintenance, have been customers since in Flower Mound and now live in Arlington, approximately 10+yrs. They are a family owned and run business, very honest and trustworthy, do not want to use another A/C/Heating company. Thank you Masten, we appreciate you.
Services: AC maintenance, Heating maintenance
Robin Hawke
Jun 01, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
As a lifelong builder, it is rarely that I meet a sub a great as Jason Masten We've happily worked together since he started is business. Masten HVAC. are very professional, on time and very dependable. My servant wish is that more businesses ran as smoothly as theirs. Oh, he works on my home as well.
As a lifelong builder, it is rarely that I meet a sub a great as Jason Masten We've happily worked together since he started is business. Masten HVAC. are very professional, on time and very dependable. My servant wish is that more businesses ran as smoothly as theirs. Oh, he works on my home as well.
Jason Luter
Dec 19, 2019
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Masten is a first class, dependable, honest and professional company. They go out of their way to help their customers. My family has worked with Masten for several years. Masten is absolutely a company you can trust with your AC & Heating needs.
Note: I was not asked to give this review, and I did not receive anything for giving this review. This is pure and honest feedback regarding this company.
Note: I was not asked to give this review, and I did not receive anything for giving this review. This is pure and honest feedback regarding this company.
Alan B.
Sep 16, 2019
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We were extremely fortunate to have found Matt and the people at Masten Air Conditioning to service our a/c system. We moved to the Dallas area 2 years ago and were introduced to the company by our real estate broker. Masten is trustworthy and great to work with. Their prices are reasonable. Their work is impeccable. And, their service can't be beat.
We purchased an older home that turned out to need major air conditioning upgrades. The existing a/c ran nonstop throughout the first summer we were here, but it was not cooling the house. Our electrical bills were enormous. Following Matt
We purchased an older home that turned out to need major air conditioning upgrades. The existing a/c ran nonstop throughout the first summer we were here, but it was not cooling the house. Our electrical bills were enormous. Following Matt
Linda Drews
Sep 06, 2019
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After having issues with another local A/C company; I called Masten after 3pm on a Friday hoping to get the A/C cooling before the weekend. They were fast, efficient and helpful and didn't mind my questions. They explained our options and gave us great service. Just what I want and need in an A/C company!
April A.
Sep 02, 2019
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I am so grateful for Masten Air Conditioning. The guys came out right away and blew my mind away with their knowledge of my wall units. What a relief and breath of fresh air. Most AC companies (even really good ones) are not familiar with wall mounts, especially used in a commercial building. They did an emergency work around, ordered a piece and had everything perfect in a total of week. They are now my new AC resource for everything Wall Mounted.
Tim S.
Jul 28, 2019
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Arlyn F.
Dec 04, 2018
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I have always had honest, reliable and valuable services from Masten Air Conditioning and Heating. They have reliably provided me maintenance services for the past three years. Today we had a problem with our furnace, and Matt was available to provide top-notch service and repairs the same day.
While the service provided on-site is always great, I also want you to know that Cambrie who answers the phone is probably the most pleasant and professional representative of a company with you will ever deal. She listens, is empathetic to your needs and makes you feel that you are dealing with a company
While the service provided on-site is always great, I also want you to know that Cambrie who answers the phone is probably the most pleasant and professional representative of a company with you will ever deal. She listens, is empathetic to your needs and makes you feel that you are dealing with a company
Laurie K.
Jan 05, 2016
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As they have done several times, Masten quickly responded when I told them my heat was not working (and it was right before we had the freezing temps in December). They made it out within a couple of hours and fixed it very quickly. Our control board was out so our thermostat was not working.
They are always honest, very respectful of my time - when they say they will arrive, etc., and more than anything, I totally trust them and their advice! They have very competitive pricing, and have taken great care of us and several friends as well.
In addition to great pricing and excellent service
They are always honest, very respectful of my time - when they say they will arrive, etc., and more than anything, I totally trust them and their advice! They have very competitive pricing, and have taken great care of us and several friends as well.
In addition to great pricing and excellent service
Glenda B.
Apr 10, 2015
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I had used Masten before, from a friend's referral. My AC went out on Wednesday and they were out Thursday to let me know the bad news- compressor was out and it appeared the condenser was leaking. Quoted me a fair price on replacing the compressor and condenser along with a quote to replace the whole unit. I got a couple of other quotes for replacement units on Friday. Went with their very competitive quote on a Trane unit. They installed on Monday.
The install was very smooth, the crew was professional, polite, and focused on doing the job right. Jason (the owner) was on site for the
The install was very smooth, the crew was professional, polite, and focused on doing the job right. Jason (the owner) was on site for the
Roger C.
Mar 19, 2015
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Masten Air replaced our entire duct system in 2011 and it made a world of difference in the comfort of our home. They also replaced our furnace at the same time. The A/C started blowing warm air last summer and they came out, diagnosed the problem (one part had gone out) and had it fixed within an hour-No hard sale trying to get me to replace my 9 year old A/C compressor. When the unit does go out and needs replacing, I will be buying it from Masten!
