Big Bear A/C & Heating
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Big Bear A/C & Heating
From the very beginning, Big Bear A/C & Heating has been dedicated to honest and personal customer service, and superior results. We have strived to earn the best reputation of any A/C company in McKinney, Frisco, Plano and throughout the north DFW communities. We have now been in business for over 10 years, but it all started with one hot day in the bushes.

This is the story of Big Bear. It's always been curious to me how things work out sometimes. While working for my first HVAC company right out of school, I came to the realization that if something had to be done I couldn't wait on anyone else. After a while, I left that company and started working for a second, larger company.
Services
Big Bear Air Conditioning & Heating is licensed by the state of Texas and provides residential & commercial heating and cooling services. Many people upgrade their home heating and cooling system, but too often, the ducts feeding air are left untouched.

Big Bear A/C & Heating is a family-owned, state-licensed residential and light commercial air conditioning and heating company serving the greater Frisco, Texas area, including McKinney, Prosper, Little Elm, and surrounding areas.Since 2006, we've rapidly grown our business by word of mouth, earning a reputation for knowledgeable, affordable service, and treating people right.
At Big Bear A/C & Heating, our commitment to personal customer service, honesty and value is central to every process we put in place. You can contact us via Contact Us/Make An Appointment, or call 972-998-9990. Our dispatchers will contact you directly to schedule a time for one of our technicians to make an on-site inspection of your system.
A properly functioning HVAC system is key to keeping your home comfortable throughout the year. Whether you need cooling power in the middle of a hot summer day or some warm air on a chilly December night, you don't want your HVAC system to fail. With expert HVAC service in Frisco, TX and the surrounding areas, Big Bear A/C & Heating can help you keep your system running efficiently.
The thermostat acts as the brain of your HVAC system. Without a thermostat, even the best heating and cooling equipment in the world will do you no good. At Big Bear Air, we offer expert thermostat installation and repair services to clients in Frisco, TX and the surrounding areas. Whether your old thermostat needs to be repaired or you simply want a new model installed, make Big Bear Air your first call.
If you're constantly adjusting the thermostat up or down, or closing off vents in unused rooms, you're probably spending more than you should to heat and cool your home. Automated zoning systems, featuring electronic dampers and thermostats, allow you to pre-program a schedule of temperature adjustments for various rooms in your home, so you can maximize the use of your home's space without wasting money to heat and cool rooms no one is using.
Reviews (12)
Sean B.
Sean B.
Jul 26, 2021
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April '21: Big Bear replaced my air handler motor part# 60L21 ($209 at Amazon) and 75 minutes of labor...cost $872 (plus $89 diagnostic fee).

Have used these guys for a decade and was extremely happy with them, however Big Bear has changed ownership within the last year or two.
J. L.
J. L.
Sep 20, 2019
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Have had nothing but positive experiences with Big Bear! They do excellent work and are very reasonable with pricing. I won't use anyone else.
Mark H.
Mark H.
Sep 17, 2019
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Still the best and trustworthy A/C and Heating contractor. Serviceman Brien is great at what he does and didn't take long to find the problem. Brian like EZ (Ezekiel) were a great find for Big Bear and both are very professional and knowledgeable. I will recommend them to anyone needing service or repair. THANKS
Charles M.
Charles M.
Oct 08, 2018
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Big Bear A/C and Heating is a great local company that I am happy to support and give my business to. They are not just about taking your money but about education as well. Very professional staff.
Kelli M.
Kelli M.
Oct 05, 2017
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Great service once again by Big Bear! Martin was the technician that came out to our house to check out our A/C and heat for the upcoming season. He was prompt, courteous and thorough. We've been with Big Bear for almost 10 years and they have provided consistent and friendly service each time. We highly recommend Big Bear for A/C and Heating needs!
Randall T.
Randall T.
May 04, 2017
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Called this morning to get thermostats installed and to troubleshoot why there was no power to the head unit down stairs. Called a handy man who came and looked at the unit and wanted to charge me $600 (400 to troubleshoot and 200 to install). Couldn't justify paying that much and handy man got upset so he left. Called big bear and they were very courteous on the phone and sent Brian within the hour. Brian looked at the unit and it was a $0.50 cent fuse that had blown out. He replaced it and installed my units for less than 1/3 the price the handy man was charging. Very please with the quick
Holly R.
Holly R.
Aug 19, 2016
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There was a hot time at the ol' house last night! Our AC died. In AUGUST. In TEXAS. And it's HUMID. We managed to swim to the phone for help just after 9am and were placed on stand-by. With confident reassurance Tasha said someone would come see about us today at some point. So we opened the windows and huddled in front of the fan with a large bowl of lemons. This event clearly called for lemonade. Enough to fill the Jethro-pitcher.

The phone rang before we sliced the lemons! Big Bear Bryan arrived by 11am, replaced a part, waited for the inside temp to drop, and was done
Maria F.
Maria F.
Jul 28, 2016
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I have had several issues with our AC in our previous and in our new home too, I guess living in Texas you are not immune to AC problems. Diehl has always been on time, super fast and has fixed all the issues on the first try. He is also very knowledgeable about warranties and recalls and that saved us $500 one time that our AC died. He knew about a recall and got the part from the manufacturer for free. I could go on and on about his stellar work, but just know you are in the best hands. He is very hard working and honest. Absolutely recommend!
Chad F.
Chad F.
Jan 14, 2016
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This is my second experience with Big Bear and I have to say I am 100% satisfied with the employees and their work. They are honest and work hard.
Raphael K.
Raphael K.
Jul 22, 2015
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I can do nothing but rave about the great service from Big Bear Air and Heating I received today. My fifteen year old system stopped working yesterday in this 99 degree heat. I sent an email request late last night and received a call from them at 7:30 this morning to put me on the "standby" schedule. At around 9:00 I received a call asking if I was available in 10 minutes and I was thrilled. Diel arrived shortly afterwards and was fantastic. He checked the system and explained everything to me. He was able to get it up and running in 20 minutes and I am a happy camper. I can&apos
Lisa Z.
Lisa Z.
Jul 10, 2015
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If you're looking for good service, competitive prices, and knowledgable techs, this is the company for you! Our upstairs unit stopped cooling on Thursday night, called Friday afternoon and they were at our home Saturday morning. The company who put our units in (when it was built in 2006) and have done our yearly maintenance couldn't come out till the next week. Thankfully it was an easy and fairly inexpensive fix. We will definitely be switching to them for our maintenance and care! Thanks Big Bear!
Dan H.
Dan H.
May 19, 2015
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I called other places and the fastest they could come out was 3+ days - but Diel with Big Bear came out three hours after I called, and the problem with our AC was fixed in about 15 minutes. I'll never use another AC company again!