As our highest yield savings option, First Internet Bank's Money Market Savings account earns 0.50% APY - more than 5x the national average!* The minimum average daily balance to avoid a fee for a Money Market Savings account is $4,000. Rates are subject to change. Fees may reduce earnings on the account.
Interest earned assumes entire amount remains on deposit. When we began more than 20 years ago, our founder (a small business owner) had an innovative idea. A financial institution that lived entirely online - entirely mobile - but still offered the same products and services as traditional brick and mortar banks.
Interest earned assumes entire amount remains on deposit. When we began more than 20 years ago, our founder (a small business owner) had an innovative idea. A financial institution that lived entirely online - entirely mobile - but still offered the same products and services as traditional brick and mortar banks.
Services
Since 1999 we have been dedicated to finding a better way to bank. And in 1999, that meant doing what had never been done before. So, our founder, David Becker had a radical notion. He decided to create a bank that lived entirely online. From its inception at David's kitchen table, First Internet Bank has been driven by an entrepreneurial spirit.
From checking accounts and CDs to high-yield savings and money market accounts we offer a wide range of personal banking solutions that fit your needs. You can access them with just a few simple taps through our mobile app (it's easy to download too). From checking accounts to CDs and high-yield savings and money market accounts we offer a wide range of personal banking solutions that fit your needs.
It's not business, it's personal. We get it. Because when it comes to your business it's always personal. That's why we focus on providing commercial banking products and services that deliver the best financing solutions to meet your unique needs. When it's time to grow, we provide customized solutions on business lines of credit, term loans, credit cards and owner-occupied real estate.
First Internet Bank's Money Market Savings account earns 0.50% APY - more than 5x the national average!* The minimum average daily balance to avoid a fee for a Money Market Savings account is $4,000. Rates are subject to change. Fees may reduce earnings on the account. Interest earned assumes entire amount remains on deposit.
A checking account that's virtually everywhere with features that protect your most valuable asset, time. A bank at your fingertips? Some say we were on to something when we started online banking more than 20 years ago. All of the online checking account tools and services needed to be one of the Best Checking Accounts of 2021.
Reviews (29)
Van T.
Jan 04, 2022
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Thank you so much Ashley Voynovich, First Internet Bank! We really appreciate all your assistance and effort! I can't thank Ashley enough for all she did for us! Ashley and her team were amazing! She was very professional, available whenever we needed her. She guided us until the very end. I highly recommend Ashley to anyone who's looking to buy or refi a house!!! First Internet Bank is by far the best out there!!!
Kyle K.
Dec 26, 2021
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Nikko at First Internet Bank was great and responsive throughout the whole process. There’s not anything I was guessing about through the whole process and communication was always quick. Would no doubt use him again, and was very happy with the mortgage rates and terms with FIB. Would have zero hesitation to use them again in the future
Staci Nichols
Dec 20, 2021
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I've had FIB for 7-8 years. HIGHLY recommended. Excellent customer service. Accessible people. No one reading to you off some bureaucratic script when you call in. No automated bologna or bots if you email the bank with a concern. Everyone has always been very "human" (not hiding behind policies, not rushing you, treating you the way they'd like to be treated). You can't beat the free checking either. I wish I had switched the First Internet sooner.
Mthu Nz & Iacute
Dec 06, 2021
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From my personal experience I can tell you that Mrs. Janet Wilder is one of the best forex managers I have met in a while. I had lost over $3000 on the advice of managers who have little to no experience. Today I remain grateful to Mrs. Janet Wilder for coming through for me during my early days of trials and errors. If you’re new to binary and… forex options and you’re already giving up, take my advice. Don’t loose your hard earned money unnecessarily. Reach out to a professional team today. Do remember to mention me as your referral so I can earn my bonus. One good turn
Masterpiece Accounting Services Llc
Nov 17, 2021
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This bank definitely has issues with their internal processes. Different reps give you different information on the same issue which causes the problem to linger for a long time before reaching the final solution.
Most banks will want to accommodate their customers, but this bank seems to not care much about going the extra mile for a customer to retain them.
Most banks will want to accommodate their customers, but this bank seems to not care much about going the extra mile for a customer to retain them.
M.
Oct 23, 2021
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Our business (The Christmas Stand LLC) had applied to have a business checking account with this company. Their internal team should do an audit of their processes, as we were not dealt with fairly and with integrity. As our company grows we wanted a bank partner that we felt would align with our incentives financially and with their business values. This company lacks integrity in every extent and I would never suggest others to do business with them. What a shame considering that we were going to keep the bulk of our business with them at one point.
Trish Repici
Sep 30, 2021
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Norma Mauricio
Sep 01, 2021
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Great experience with Chris and his team . He made everything so effortless, he was always available even on weekends or vacation, he helped us twice for a refinance and there is no doubt we would use him again, for a moment a thought about switching to a LoanDepot officer but Chris proved me wrong. He made the process smooth and transparent.
Jen Pino
Jul 29, 2021
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This was my first time with refinancing my home, and Derek was very through, quick to respond, and walked me through every step so I was comfortable with my decisions. He was great to work with, would absolutely recommend! I had excellent customer service from every member of my team and I really appreciate their timely responses.
Steven E.
Jul 06, 2021
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Unbelievable. Attempted to open a business checking account and was denied based "in whole or in part" on the ChexSystem report. After pulling the report and seeing absolutely nothing derogatory, I attempted many times to contact someone who could explain to me why I was denied.
I run several businesses and have 800+ credit score so I felt it was denied on a technicality. After receiving the runaround on calls for days, I attempted to apply again. Same response. I emailed Justin W. "relationship banker", after he repeatedly did not respond to my calls. Here was his response
I run several businesses and have 800+ credit score so I felt it was denied on a technicality. After receiving the runaround on calls for days, I attempted to apply again. Same response. I emailed Justin W. "relationship banker", after he repeatedly did not respond to my calls. Here was his response
Dave Dunbar
Jun 24, 2021
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Michelle Stewart
May 10, 2021
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I love First IB!!! They are wonderful to customers, service is phenomenal and they are great when it comes to helping consumers with loans. I’ve been a customer for 10 years and I’ll never go anywhere else! The only feedback I’d have is implementing some sort of max monthly atm fee limit or similar. Without a branch bank anywhere close- the atm fees can get crazy. Small price to pay though!!!
Daniel P.
Feb 22, 2021
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I truly understand the negative reviews. I attempted to open a Business Account with First Internet Bank, at the advise of a current customer, only to be strangely denied. When I contacted Chex Systems (and pulled my online report as Chex Systems requested), as well as checked my credit score, I found there was absolutely nothing negatively reported (absolutely clean), and nothing wrong with my credit score.
After calling to see if someone would shed a little light- that proved equally discouraging (I was instructed to resubmit the application). If you are providing a poor customer experience
After calling to see if someone would shed a little light- that proved equally discouraging (I was instructed to resubmit the application). If you are providing a poor customer experience
Bryan Dawley
Feb 19, 2021
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This bank is actively taking advantage of commercial customers during the pandemic. Even when they stand to make nearly $500,000 in interest, they encourage deferment in order to entrap customers in a backhanded scheme to earn additional interest. After filing a complaint, I was told to send a check for both deferred payments or advised to refinance with another bank. They would graciously lower the prepayment penalty from $60,000 to $30,000. Worst customer service I’ve ever encountered.
Michael Sporer
Feb 07, 2021
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After getting the run around from a couple of different lenders First Internet Bank came recommended by a personal friend. I contacted them online and got a quick response from Joey Newton. I spoke with Joey about my expectations for the loan process and described some of the earlier troubles I had had. We went from application to close in about… 45 days, including the Christmas and New Years Holidays. The documentation process was thorough, but not overly difficult, it just felt like this team that processed the loan worked really well together, and Joey shepherded the whole process from
Zach S.
Dec 04, 2020
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WARNING to all Ohio (and maybe other states too?) residents - be very wary of the manner in which this bank records your mortgage. They will use a OPEN END MORTGAGE instrument, even if you have a 100% fixed term, CLOSED-END loan. This will most likely prevent you from getting a HELOC or 2nd mortgage on your property if you ever wish to do so (unless you go through them of course for the new loan...convenient, right?). I cannot find 1 single bank that also does it this way in OH. FIB first told me that their documents "never include that clause" and that it was probably "stamped
Tom Pothier
Sep 15, 2020
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M. O.
Aug 20, 2020
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IMHO: Find another institution fast.
Loved this bank way back when the first opened, when they defined the cutting edge for online access, bill pay and great service.
A few years ago the whole operation started to slide, as other banks refined online competition, I suppose. Every transfer / transaction became a chore requiring phone calls, and lots of original signed paper documents mailed or faxed (!)
The latest news is that they do not want your retirement accounts so get your $$ out of their bank asap! The bank's mechanical response, "The decision to no longer offer IRA products
Loved this bank way back when the first opened, when they defined the cutting edge for online access, bill pay and great service.
A few years ago the whole operation started to slide, as other banks refined online competition, I suppose. Every transfer / transaction became a chore requiring phone calls, and lots of original signed paper documents mailed or faxed (!)
The latest news is that they do not want your retirement accounts so get your $$ out of their bank asap! The bank's mechanical response, "The decision to no longer offer IRA products
N. N.
Jul 30, 2020
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Patricia C.
Jul 30, 2020
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Felix B.
Jun 07, 2020
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Lee E.
Feb 13, 2020
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Ray C.
Jun 18, 2019
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If I could give zero stars I would. I borrowed money to purchase a motor home 18 months ago and First Internet Bank demanded that I send them the original title on the vehicle so they could "hold" it as they claim the loan was processed in a "title hold" state. I objected heavily to this request as my state of residence, Oklahoma, is not a title hold state. I could not get them to understand that all they had to do is put a lien on my title and allow me to hold it for safe keeping. I lobbied them to choose this route because i did not trust them to keep track of the title. Two
Justin S.
Jan 18, 2019
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TURN AND RUN. This place is awful. I opened up a checking account and it's been 3 weeks and still no debit card. They will not let me withdraw my money. They will not give me my account number to transfer the funds. They will not help me in any way what so ever. Their advice is to just wait it out. Go to a normal bank with people who aren't WORTHLESS HUMAN BEINGS!!!!!!!
Ryan C.
Jun 19, 2018
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*REVISED* *FIVE STARS*
I had an issue with a debit card at first that was frustrating, but the customer service of First Internet Bank of Indiana has been no less than stellar. Not only did they overnight me a new debit card, but actual HUMAN PEOPLE reached out to me to help remedy the situation and proffer their vehement apologies. I was stunned by this level of commitment to what amounts to a small-time depositor. Now that my ew card has arrived, 1IB seems to be the optimal bank for me. I had read that their customer service was on point, that's an understatement. Open a free checking account
I had an issue with a debit card at first that was frustrating, but the customer service of First Internet Bank of Indiana has been no less than stellar. Not only did they overnight me a new debit card, but actual HUMAN PEOPLE reached out to me to help remedy the situation and proffer their vehement apologies. I was stunned by this level of commitment to what amounts to a small-time depositor. Now that my ew card has arrived, 1IB seems to be the optimal bank for me. I had read that their customer service was on point, that's an understatement. Open a free checking account
G. L.
Feb 07, 2018
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Terrible experience!
The loan officer (Max) recommended a 10 year arm loan for my home purchase, claimed that he locked the rate at 3.625%, and then three weeks later, told me that the loan is NOT applicable to the home purchase! Instead of the 10-year ARM, he tried to talk me into applying for a different 5-year ARM loan with FIB.
When I asked him why he didn't inform me during the first three weeks that the 10-year ARM loan he recommended may not be applicable to the home purchase. He said "do you think it would be a good sales strategy?" He was right - I would never have
The loan officer (Max) recommended a 10 year arm loan for my home purchase, claimed that he locked the rate at 3.625%, and then three weeks later, told me that the loan is NOT applicable to the home purchase! Instead of the 10-year ARM, he tried to talk me into applying for a different 5-year ARM loan with FIB.
When I asked him why he didn't inform me during the first three weeks that the 10-year ARM loan he recommended may not be applicable to the home purchase. He said "do you think it would be a good sales strategy?" He was right - I would never have
Brian B.
Sep 20, 2017
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This institution apparently offers great rates if you can ever get an account opened. Filled out their detailed account application to open two corporate accounts. Sent in all of the other paperwork asked for in their application, copies of Certified Articles of Incorporation, Corporate Resolution, Certificate of Good and Active Corporate Status, and copies of the last three months corporate general account back statements. Then the fun began.
After receiving the paperwork I was contacted and asked for copies of the two corporate signers drivers licenses. If this was needed I don't understand
After receiving the paperwork I was contacted and asked for copies of the two corporate signers drivers licenses. If this was needed I don't understand
Don N.
Jul 29, 2016
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After shopping around for several mortgage brokers for our refinance, I chose First Internet Bank because they were the most responsive on all of my inquiries. I had a very short deadline and our loan officer Jeri Homes worked tirelessly to get our loan closed in less than 25 days. I was hesitant at first since I was not local and had read some of the other reviews on Yelp.
However, Jeri and Glenda Quigley (our mortgage processor) made the process as painless as possible. I was blown away and couldn't have been more pleased. Everyone was very responsive to my emails and my requests despite
However, Jeri and Glenda Quigley (our mortgage processor) made the process as painless as possible. I was blown away and couldn't have been more pleased. Everyone was very responsive to my emails and my requests despite
Andrew T.
Sep 03, 2015
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I picked up on First IB when looking at mortgage rates and starting reading reviews in multiple sites.
After filling out the website inquiry I got a phone call very promptly and began working with Chris Lawson. He took the time to explain the process and give me some numbers to compare against the other lenders I was shopping. I took a leap of faith and decided to move forward.
Chris began the process of collecting information for our mortgage and made the process very efficient. He provided me guidance and answered all of my questions throughout the process.
Then I was handed to Glenda Quigley
After filling out the website inquiry I got a phone call very promptly and began working with Chris Lawson. He took the time to explain the process and give me some numbers to compare against the other lenders I was shopping. I took a leap of faith and decided to move forward.
Chris began the process of collecting information for our mortgage and made the process very efficient. He provided me guidance and answered all of my questions throughout the process.
Then I was handed to Glenda Quigley
