Matthews Automotive & Air Conditioning
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Matthews Automotive & Air Conditioning
Since 1999, Matthews Automotive has provided motorists in the Salem, NY 12865 area with comprehensive auto repair services that include General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services and Towing.

Adam and his crew always strive in providing the best level of automotive service and repair by continuously putting customers and cars first. For us it's not just about fixing cars, it's building relationships with our customers that last a lifetime. Matthews Auto always takes excellent care of my cars.
Services
Matthews Automotive is a full-service preventive maintenance and auto repairs center in the Salem, NY 12865 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services and Towing since 1999.
To keep your vehicle running properly at all times, we offer a number of services in the Salem, NY 12865 area that are carried out by our certified, expert auto service and repair technicians who have years of experience performing everything from oil changes to a complete engine overhaul.

We use high-tech diagnostic equipment to guarantee your vehicle is repaired and/or serviced correctly the first time around, and we only use the highest quality replacement parts, filters, oils, and components when it comes to your car.Matthews Automotive is committed to ensuring effective communication and digital accessibility to all users.
Matthew's Auto has never disappointed me as to repairs, oil changes and general inspections of both my vehicles. They are very accommodating on picking your vehicle up for service, or transporting you back to your home. Labor fees are very reasonable. I would recommend Matthew's Auto. Matthews Automotive is committed to ensuring effective communication and digital accessibility to all users.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order. To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer. To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. Resist the temptation to suggest a specific course of repair.
Reviews (14)
WIlliam Healey
WIlliam Healey
Dec 05, 2021
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Matthews Automotive was very kind to my wife in the past when she was traveling traveling through Salem and had a leak in one of her tires. She stopped at their shop and they fixed her tire right away without charging her for their repair. So I decided to return to Matthews to get a set of new snow tires for my 2022 Hyundai Palisade. Adam Matthews was very professional and showed me some options and recommended the brand that I bought. I made an appointment for the installation and did not have to wait when I arrived. They installed my new tires right away! I will definitely go back to Matthews
Tom Tanaka
Tom Tanaka
Nov 03, 2021
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Positive: Professionalism, Punctuality, Quality
Matthews Automotive is always busy but the service is always great and the work is done properly. They will always take the time to explain before anything is done and will answer any questions regarding any service. The place runs like a well oiled machine...as long as Naomi is there....
Service: Tyres
Al Fitzgerald
Al Fitzgerald
Oct 16, 2021
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This was my first time visiting Matthews Automotive. I had made an appointment for an oil change and NYS inspection. I was blown away on how ready they were to assist me and the professionalism was top notch. They even took the time to get to know me which no dealership has ever done. You are not just a customer to these folks. You feel like family. The quality of service was amazing... I have driven by their establishment many times and if I knew what I know now I would have been their customer years ago. Great job Matthews Automotive!!
D. V.
D. V.
Jul 28, 2021
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Positive: Professionalism, Quality, Value
Showed up 5 minutes after closing on a Friday night. I had a tire failure and was not an existing customer. They treated me like I had been a customer for 20 years. He opened the shop back up and fixed my tire in record time. I was right back on the road. Friendly, courteous, professional and fair. Highly recommend.
Service: Tyres
Sarah Craig
Sarah Craig
May 16, 2021
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Positive: Professionalism
Communication is respectful, service is well done, and the staff really cares about their customers. We're lucky to have a garage of this quality in our small town.
Services: General repairs & maintenance, Tyres, Oil change
Rachel Lauber
Rachel Lauber
May 15, 2021
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Positive: Professionalism, Punctuality, Quality, Value
I knew my car needed a thorough going over, and that’s exactly what I got. Driving felt different when I left. I felt safer. Thanks, Matthews Automotive!
Services: Tyres, Wheel alignment, Oil change
Stephen Manuel
Stephen Manuel
Apr 01, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Been with Matthew's since I moved up here almost 3 years now and drive over 13 miles past 3 autorepair stations for Matthew's. If you want professional workmanship. Honest answers and fair prices...drive the extra miles and check out Matthew's Automotive in Salem, NY. You'll be glad you did...I was!!!
Services: General repairs & maintenance, Body & Trim, Brakes, Engine repair, Transmission, Tyres, Wheel alignment, Oil change, Steering/Suspension
Cindy D'Andrea
Cindy D'Andrea
Mar 19, 2021
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Positive: Professionalism, Punctuality, Quality, Value
They are always prompt and courteous. It never feels like we are being pressured to fix what isn’t broken and they are always good at problem solving to help save us money. Excellent small town work and values. Thank you!
Services: General repairs & maintenance, Engine repair, Tyres, Check engine light diagnostic
Monica Hampton
Monica Hampton
Feb 05, 2021
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Great experience bringing a 2006 Subaru and a 2000 Jimmy to Matthews. Speedy service on the oil change for the Subaru and quick turnaround to fix a brake control issue on the Jimmy. Honest and knowledgeable owner will give you straight and thorough answers. We will definitely be back.
Terry M.
Terry M.
Jan 11, 2021
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Woke up with a flat tire, I called Matthews and within an hour had it fixed. Great responsive service!
Kmac K.
Kmac K.
Jul 14, 2018
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On a 4th of July visit to Salem, my car broke down and would not start. I had AAA take it to Mathews on the advice of a relative. It was July 5th at about 3 PM, an Naomi at the shop told me that they shut down at 4, so nobody could look at the vehicle until the following day. I had to return to NJ for work the next day, so I left the vehicle with them. On July 6th I got good news -- car was fixed - they replaced a missing Alternator Belt for $95 -- throw in new wiper blades and tax and bill was $130. I picked up the car on Friday, July 13 (bad omen!) and drove to Saratoga Springs to run an errand
Emma C.
Emma C.
Jun 29, 2017
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Very impressed with Matthew's. Called to get our vehicle in for service and they were very accommodating to my schedule. They were very honest and the report they send via email is detailed. It is one of the above and beyond extras that they supply that I personally havent seen at other auto service shops. The vehicle was also ready for pick before the time that was given to me for completion. Someone recommended Matthew's to me so I am now recommending Matthew's to anyone who needs auto service without hesitation!
Kwdiving K.
Kwdiving K.
Mar 01, 2017
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I have been taking my car to Matthew's automotive for over a year and they have always been great to work with. Fast, fair and friendly, and the loaner cars make things so much easier.
Judith L.
Judith L.
Aug 14, 2013
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Don't That's pretty much all--just---don't.

We have had a few bad issues with this place and so have many of our neighbors---we took a car there for a timing belt and the belt broke within a few miles and destroyed the engine and Matthews refused to even LOOK at the thing and refused to repair it.

Also tried to tell me I needed hundreds of dollars of work to pass inspect when I needed a small under $100 repair ---and tried to tell me that my car needed new parts that it turned out the kind of car did NOT EVEN HAVE.

A neighbor was told her car was NOT REPAIRABLE and that