Prime Management Group
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Prime Management Group
Prime Management Group is a full-service property management firm operating in Los Angeles and Orange Counties. We provide services for single family homes, condos, town-homes and apartment buildings. We cater to both residents and homeowners in an attempt to help everyone reach a satisfying conclusion to their real estate experience, regardless of what their specific goals happen to be.

Whether you're looking for a great new place to live or you want someone to help turn your investment into the well-oiled machine you always hoped it could be, we're here for you. Call Prime Management Group for more information at any time. With our hands-on approach, our local footprint, our comprehensive financial analysis and increased operating efficiencies we are able to boost the properties potential, increase cash flow and maximize value.
Services
At Prime Management Group, Inc., we have decades of experience helping residents achieve their goal of finding a comfortable, happy place to live and also helping property owners and investors succeed in all of their real estate goals.

We bring to the table experience in property management, construction experience, leasing experience, financial experience, loan structuring experience and a variety of other attributes to help us accomplish your needs.This means that whether you're looking for the right place to live for you or your family or you're a business owner looking for a perfect location to help your organization continue to grow and evolve, we can help.
We at Prime Management Group, Inc. (PRIME) are proud of the reputation we've been able to build over the years through not only a deeper and more intimate level customer service, but through the inarguable results we've been able to achieve for our clients.

Our primary goal is one of empowerment - we want to help your investment excel beyond your wildest dreams by not only giving you a faster access to your funds, but also through an ability to fill vacant units much faster than the competition.We are a full service property management firm specializing in single family and multi-family properties throughout the Los Angeles and Orange Counties.
The online Owner Portal streamlines communication, protects your investment, and helps you maximize the value of your properties. Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
Yes, we have a live answering service that answers the phone after the office closes and on weekend and holidays. They will reach out to the person on-call in case of an emergency. Yes we do. If you are ever are wondering your property's valuation and are considering a sale, we can help you with that.
At Prime Management Group, Inc., we're incredibly proud of the work we've been able to accomplish over the last several years in areas like Whittier, Los Angeles, Long Beach, Downey and more. Our residents know that they can come to us with all of their needs and that they'll be well and truly taken care of from every angle.
Reviews (24)
Fabianespn
Fabianespn
Nov 12, 2021
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This company is trash. I am a tenant of a terrible landlord who hired this company to "manage" his property and all I can say is tenants mean nothing to them. Complaints and repairs are never attended to. I've lived 4 years in my unit and we've been harassed and had out privacy violated to the maximum and his ridiculous Karen daughters seem to own the rest of the property. Covid has made it hard for me and my family to move, and this company only seems to back up the landlords even if they are in the wrong.
Kj N.
Kj N.
Sep 12, 2021
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If you're thinking about using this company to manage your property just make sure you look around. They could be fine most of the time but you really have to watch your statements. They seemed to have developed this practice of double billing for certain things and you never know when some completely phantom repair bill might be on your statement that never happened. I tend to think it's deliberate. It was bad enough to where I just started working directly with my tenants for all repair work.

Then, there's really absurd things such as if the tenant hasn't paid rent
Michael P.
Michael P.
Jul 01, 2021
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By far the worst renting experience I have ever had.

We rented the place and it had an INFESTATION of pests and vermin.

I was told by Danny that we would refund everything if only we moved out that month and it was already halfway through the month. Who is going to be able to find a new place that quickly?!

I was constantly told by Carolina that they would "follow up with me that day" and I was calling almost every day to find some kind of resolution.

After two pest controls visits there were STILL droppings from the vermin and live pests found all over the unit.

The dishwasher
Nathan Barry
Nathan Barry
May 20, 2021
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Agent didn't show up for an appointment to view the property at a time which he suggested (no call or anything). Then he sent me some BS excuse an hour later via email. saying The parking was restrictive and would be difficult to rent out. But the unit has two dedicated spots and is already rented out. I just wanted them to do the management. Normally I would just let something like this go but it was really unprofessional and a waste of time.
And on top of all of that their payment model is good but not the best so it's not worth dealing with an unprofessional company.
Update: Thanks for the
O. A.
O. A.
May 17, 2021
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I'd like to take a minute to appreciate the great customer service skills Prime Management Group has to offer. PMG managed a property of mine for over 10 years and I have nothing but good things to say regarding my experience. If, in the future, I ever find my self in the position where I need to hire a management company, I know who I'm calling- Prime Management Group.
2 big thumbs up!
Pauline Flores
Pauline Flores
Feb 14, 2021
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Prime Management Group, Whittier CA, is a very professional property management company. My contact agent was Tatiana.
She’s professional, very courteous, and easy to talk to.
When I requested for repairs in my apartment, it was so easy to go online, fill out the repair request and they immediately made an appointment with me to have the work done.
That simple!
I’ve also set up autopay for my monthly rent which is so convenient for me. Saves me a lot of time gas money.
Thank you Prime Management Group! 😄
Pauline
Max D.
Max D.
Jan 20, 2021
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I have been a tenant in an apartment that has been managed by Prime Management for over 1 year and I have nothing but praises to give this property management company. Every correspondence, repair requests, and inquiries that I have made with this company have been professional, courteous, and above all, quick and responsive! I want to specifically thank Tatiana Rangel for being such a responsive and attentive leasing agent when we first applied. Not only did she keep in contact with me as I peppered her with questions during the initial applicant process but she was able to move us into our place
Michelle C.
Michelle C.
Jan 10, 2021
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Let me start my saying this is the worse management company ever!!! If you have a problem in your apartment and they know you are calling they ignore your call when they see your number on caller id. Edgar is the horrible manager he is never at the office or available for call you always have to get his voice mail and he never calls back. Claims he out of the office but can clearly hear kids in the back ground like he's at home just chillin. Annabel is the only manager that handles problem at the office and she is little to no help unless you go in the office and have a face to face with her
Jennifer R.
Jennifer R.
Jan 03, 2021
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I was a tenant here and I must say that I was pretty happy with the level of service I received. All my maintenance requests were taken care of immediately. The office helped me out with any questions I had. Would recommend to any tenants or owners looking for the best management company out there to service their needs.
Alyssa P.
Alyssa P.
Nov 25, 2020
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Tatiana is the best in the game ; thank you so much for your patients with me and getting myself and my son the perfect place to lay our heads right before thanksgiving and Christmas your amazing thank you Tatiana
Josh A.
Josh A.
Oct 14, 2020
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They took over management for the condo building I lived in in DTLA. They were head and shoulders above PMP. I highly recommend them. They made tons of improvements to the building that PMP had put off and the differences were notable. The elevator would only brake down once a year instead of weekly.
Us TheFolks
Us TheFolks
Jun 13, 2020
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PRIME shows the most concern with their tenants' issues and ensure your living quality is well kept. The immediate team is usually timely and provides help within minutes.This quality of service is unmatched. Along with the check ins on their tenants' well being, Prime has also provided us with tips to fight COVID and staying healthy during these times. As always, the stay is more than comfortable and the staff is outstanding!
J. Lim
J. Lim
Jun 06, 2020
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I own an apartment building managed by Prime Management Group. They have been managing my apartment building since 2011. Danny, Carolina, and the team at Prime are true professionals. They have good judgement in matters related to tenants and any repairs/maintenance of the building. Deposits and statements are like clockwork. I have very positive experience with Prime.
Jessica S.
Jessica S.
Dec 10, 2019
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Waited 3 months for them to tell me the unit would not pass a housing inspection and the owner does not want to ground the electrical wires. I was given the run around and eventually Edgar stopped answering my calls or texts although I was guaranteed the property in Bellflower. Very unprofessional.
Guy P.
Guy P.
Nov 30, 2018
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There is angel watching over us, it's name? Prime management group. Yes I was in real estate "hell". With a rather evil property! Sleeping was a luxury my neighbors did there best "stomp" audition on a nightly basis and must have been hanging stockings or working in Santa's workshop in there spare time because I can't believe there were enough nails to require that much hammering.
Then Prime management group helped me. It was like the clouds opened and God sent me Jennifer Rios. They found me an apartment in my budget and saved me from the sounds of people having
Cassandra M.
Cassandra M.
Oct 23, 2018
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I was looking for an apartment and Jennifer helped me out. She was polite, professional and knowledgeable.She provided excellent customer service!
Fernanda C.
Fernanda C.
Oct 23, 2018
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Jennifer Rios always provides the best customer service, friendly , helpful & reliable.
Sarah J.
Sarah J.
Aug 01, 2018
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Jennifer was amazing explaining the whole process to me and I think this intelligent yet foxy woman deserves a raise. Yes, she's that good!
Evelyn G.
Evelyn G.
Aug 01, 2018
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I'd recently inquired with Prime Management Group and had the pleasure to speak with Jennifer Rios. Jennifer was very knowledgeable and helpful. I sigh of relief, compared to other management companies and I am very happy with the assistance offered by Jennifer.
Edith M.
Edith M.
Jul 31, 2018
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Very professional company. Sharon is very nice and always willing to answer questions.

Very friendly staff.
Michiko P.
Michiko P.
Jan 17, 2018
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Jennifer Rios has been very helpful since I started renting one of the apartments they manage. She is competent, responsive and very understanding. Thank you, Jennifer, for all your help!
Nana Johnson
Nana Johnson
Nov 28, 2017
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I live in a apartment building on the bottom level and the upstairs unit had a pipe leak which I informed the management and owner of the propriety for over 2 months ,there were huge water bubbles in the walls… , and even mushrooms grew out of ceiling ,once they started to work on the bathroom to repair it I had a bad asthma attack and had to go the hospital and be placed on steroids for my lungs to open back up ,the next day 11/24/2017 more workers came and tore down even more of the walls , I asked to be placed in a motel because the doctor said its not safe because I am allergic to mold
Kat R.
Kat R.
Oct 26, 2017
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Once again dealing with this agency is a total disaster. I've emailed 3 employees now including supervisor J Diaz. It is now day 3 and still no response. Talk about a reply within 24 hours.

I also caught red handed the "manager on site" trying to open my apartment door without my knowledge, while she was on the phone with an employee of Prime. What was gonna happen if she unlocked my door?
Irene P.
Irene P.
Oct 09, 2017
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I was in need of a place and was directed to carolina. She was super helpful and directed me to the right person. Sharon the leasing against was very helpful and moved me in quickly. I appreciate all their help in this matter.