Servicing the DC Area since 1981, the Computer Accessory Store + PC Repair + Data Recovery is a one-stop computer repair shop, data recovery center and computer repair company in the heart of Washington-just a few steps from the White House. We specialize in all computer repairs (often same-day or next-day service!) and fast and local data recovery services as well as IT support for businesses & individual clients.
Our staff of seasoned technicians is committed to perform every repair in a fast and reliable manner. Thousands of local Washington DC companies and organizations and tens of thousands of individual clients claim we're the best kept secret in the local IT business.
Our staff of seasoned technicians is committed to perform every repair in a fast and reliable manner. Thousands of local Washington DC companies and organizations and tens of thousands of individual clients claim we're the best kept secret in the local IT business.
Services
Please see our videos on the data recovery process performed at the Computer Accessory Store. Our data recovery services are LOCAL, FAST, and AFFORDABLE (prices start from $350 per full recovery). Our clients do not have to go through the risk of sending their drive hundreds of miles (often with confidential and valuable data).
All types of repairs for laptops (all brands - including Apple), and desktops (component level, motherboard level de- and re-soldering etc., quick and affordable power jack replacements - flat rated!). Our data recovery services are LOCAL, FAST, and AFFORDABLE (prices start from $450 per full recovery).
Located in The Barr Building, our office is one block from The White House, and just steps from the Farragut North and Farragut West metro stations. The building is next to Firehook Bakery and Coffee House. Our office is in a secure executive space that caters to lawyers, lobbyists and high-end trade associations.
Reviews (8)
Lauren S.
Oct 24, 2013
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I think this business might be closed. The address on yelp and their website is incorrect and the doorman next door said that they've been out of the location for over a year. The new address they posted on the door is not valid. They never answer their phone, return calls, or reply to queries on the website. They might do good work but if they can't be bothered to update their website a year after they moved, or answer phone calls, I don't think I want them touching my computer anyway.
David E.
Aug 22, 2012
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I'm afraid my experience is the same as a few others here - absolutely miserable. You 'want' to like these guys, especially Stanley the owner. Unfortuntely - the place is in the process of moving to a new location, and Stanley has somehow disappeared to do other things. That leaves a guy named Jon minding the front, who has no business being in the front of the store dealing with customers. He seems nice enough, but will never give you a clear answer of when your computer, hard drive etc will be ready.
I brought a hard-drive in .. In APRIL for data recovery. It's now
I brought a hard-drive in .. In APRIL for data recovery. It's now
Daniel B.
Aug 13, 2012
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Terrible experience. I went in for a data recovery and the process took THREE MONTHS -- and even then, I didn't end up with my data back.
I called many times throughout and was never given a very clear answer as to the status because the person who was performing the actual work was either not in or on vacation. They are friendly enough, but my experience was miserable.
When I finally did get a status update, they said "it's toast" and offered to repair. First, no one wants to hear "it's toast" when you're talking about losing family pictures, important
I called many times throughout and was never given a very clear answer as to the status because the person who was performing the actual work was either not in or on vacation. They are friendly enough, but my experience was miserable.
When I finally did get a status update, they said "it's toast" and offered to repair. First, no one wants to hear "it's toast" when you're talking about losing family pictures, important
I. L.
Nov 18, 2011
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Staff was very friendly and helpful throughout the process of my data recovery request. I was initially skeptical from having read a few other reviews but I concluded the negative reviews seemed to be infrequent and likely mostly exaggerated from the language and style of each write-up. I decided to give them a shot - talked with Stanley (owner) who walked me through the various potential outcomes for my recovery situation. In the end, I left with a full recovery that was completed in a reasonable amount of time (given circumstances of my recovery situation), at a reasonable cost, by a local
Jeffrey S.
Oct 04, 2011
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If there was a way to give this place negative stars, I would. The service here is so amazingly bad. I needed my computer fixed. They initially told me five days.
It took three weeks. When I got it back, the thing wasn't even finished.
The technician, Antonio, is so beyond arrogant and angry that it's offensive; how someone like this keeps a job is beyond me. They took me into the back, where there was a sign saying "Antonio, wear gloves!". And what was he doing?
Working on people's hard drives without gloves.
The service is miserable. It's putrid. They try to
It took three weeks. When I got it back, the thing wasn't even finished.
The technician, Antonio, is so beyond arrogant and angry that it's offensive; how someone like this keeps a job is beyond me. They took me into the back, where there was a sign saying "Antonio, wear gloves!". And what was he doing?
Working on people's hard drives without gloves.
The service is miserable. It's putrid. They try to
PoLin S.
Jul 13, 2011
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K. M.
Mar 09, 2011
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Unfortunately, I had a terrible experience with the computer accessory store. Before I explain the situation, I do want to say that I believe their prices to be very fair. However, for all the trouble they put me through, I would have rather forked over the extra money.
First and foremost, it took them four weeks to fix my computer. 29 whole days. I don't have a backup laptop, so this was an enormous inconvenience and really frustrating. However, I understand that maybe it was a complicated problem? So even though 4 weeks seems completely unacceptable, I don't think it's enough
First and foremost, it took them four weeks to fix my computer. 29 whole days. I don't have a backup laptop, so this was an enormous inconvenience and really frustrating. However, I understand that maybe it was a complicated problem? So even though 4 weeks seems completely unacceptable, I don't think it's enough
E. G.
Jan 26, 2011
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I would say that their customer service and professionalism could definitely use some improvement. The owner Stanley is very nice and does his best to accomodate your needs and is very understanding (I came in upset about losing 7 years worth of pictures!) The staff seems a little disorganized and all over the place, but if you're patient enough, Stanley and his staff usually deliver.
