Rosales Insurance Agency
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Rosales Insurance Agency
The Susan Kirk Rosales State Farm Agency, Inc. understands that life can be tough, but it is our responsibility to help you make the right decisions when it comes to your insurance and financial service needs for you and your loved ones. Our business philosophy is to help you understand your insurance coverage while feeling protected, valued, and respected in our office.

I have been in the insurance industry since 2006 and I am licensed in Michigan and Ohio. My experience working in the industry has taught me how to provide coverage to our customers ranging from auto insurance, homeowners insurance, renters insurance, life insurance, small business insurance, commercial insurance, workers compensation, and financial services.
Reviews (10)
Cameron Allen
Cameron Allen
Dec 09, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Helped with everything my wife and I needed and more. Switched from previous provider and everything was seamless. Couldn’t have asked for a better experience and we saved money. Appreciate everything they’ve done.
Steve Samborski
Steve Samborski
Nov 28, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Susan and her team are very knowledgeable. Always responds quickly to all concerns I have had. I would highly recommend Susan Rosales State Farm Insurance Agency.
Gabrielle Lorey
Gabrielle Lorey
Nov 26, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Jordan was so AWESOME! Very thorough and patient when helping me sign up. Loved his energy. He gave me every option and had an answer for every question! Love that I’m apart of this team now!
Sandy Sharkeys
Sandy Sharkeys
Nov 23, 2021
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I had to call Susan’s office to resolve an issue with my life insurance. Susan’s staff was very understanding and professional. They worked closely with me to take care it. Unfortunately, you can’t find this kind of service very many places today.
Bonita Taylor
Bonita Taylor
Nov 13, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
They are always able to handle my business quickly and efficiently without me having to hold or wait around.
Megan Marshall
Megan Marshall
Oct 19, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Jordan was extremely helpful and courteous and is always trying to get you the best deal possible. 10/10 would recommend going through him for your insurance needs 😁
Angela Cole
Angela Cole
Sep 28, 2021
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I can't say enough good things about Susan and her staff. Susan is so caring. A real professional who cares about her clients, and her and Steve were a great help to me with my Mom's policies before, and after she passed. Susan and her staff have a personal touch, that i had never experienced before. They check in on you, to make sure all your insurance needs are met! That's personal customer service. If your looking for an honest, caring, professional agent, give Susan a call.
Karen & Ryan Kovacs
Karen & Ryan Kovacs
Sep 17, 2021
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My wife and I use Susan for all our insurance needs. She exceeds our expectations in every way, working diligently for us on all of our policies and changes. We highly recommend her to anyone looking for an insurance agent with a nice personal touch to make you feel like it’s not just a big company and your not just a number. She’s professional, prompt, and very courteous.
Gena Cook
Gena Cook
Sep 15, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
This office is the best! They have worked with me on so many things. For many years and many more to come. Always they are there for you. And work with you, so you will have the best possible Experience
Brandon Bednarz
Brandon Bednarz
Aug 04, 2021
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Jordan is an excellent agent, and has helped me through everything life has thrown at me. He has consistently done his best to try to get me the best value for my money. He was able to save me over $100 dollars on my policy by his attention to detail. I would not only recommend my family to do business with Jordan and Susan Rosales State Farm, but anyone for that matter seeking exceptional service and great value. The most important thing with insurance is peace of mind and knowing your agent has your back when you need them most. Susan and Jordan are not only exceptional agents, but also great