Kloke Group
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Kloke Group
Kloke Group has been one of the leading moving companies in Virginia since we opened our doors in 1984. Our founder Jack Kloke tasked us with the mission of providing the highest level of quality and professional moving services. Kloke Group and Storage has the commitment to make your upcoming relocation as seamless as possible, whether you're moving across the street or around the world.

Our team of highly skilled professionals works tirelessly to ensure you are receiving the highest level of performance, quality, and professionalism. Like fingerprints, no move is exactly the same, that's why we strive to provide services that are customized to fit your specific needs.
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Moving is stressful. Regardless of why you're moving, the last thing you want to do is deal with a sub-par moving company. You should be thinking about where you're going to live, work, and send the kids to school instead of worrying about your movers damaging your possessions or being unreliable. Fortunately, Kloke Group is one of the top Virginia movers in the business.
Representing the state from DC to North Carolina and east to the shore, with two locations in Richmond and offices in Chantilly, Newport News, and Fredericksburg. This positions Kloke to accommodate your needs throughout the Commonwealth. Kloke has over 380,000 square feet of combined warehouse storage and a large fleet of safe and clean equipment to satisfy your relocation and storage needs.
Since its humble beginnings in 1927, Mayflower Transit has accrued a solid history of moving families all over the country. When Mayflower Transit is on the job, you can always take comfort in knowing that you have the very best in quality service amongst the top-tier companies in the moving industry.
Richmond is home to its very own world class moving company, Kloke Group has called Richmond its home since 1984. We have been around long enough to see just about every type of challenge Moving can present. We have the solutions to meet all of your unique Moving & Storage needs with the highest level of care and professionalism.
Whether you're a military family or a civilian that's relocating a business or residence, Kloke Group is Hampton Roads mover who understands & can accommodate all your needs. We offer a wide variety of services that will make your move a very smooth transition. Our Hampton Roads office arrives on time and provides you with the attention to detail that totally meets your needs.
Reviews (22)
Precious Princess Ogunnowo
Precious Princess Ogunnowo
Nov 05, 2021
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Caroline Sellers
Caroline Sellers
May 18, 2021
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Lillian Hardbower is the most unprofessional and rude person I have ever dealt with. After reading your other reviews apparently your whole company is unprofessional. You have a 2.8 rating and itā€™s sad when you have employees like Lillian write a review for you to try to look good....... You only got the 1 star from me cause you have to give something. Go somewhere else people.
Brandy Webb
Brandy Webb
Sep 30, 2020
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This was our last military move as my husband retired from the navy and the move was local. The movers came in without putting anything on their shoes which destroyed my carpet since it was during the winter time. They didn't put some of the screws in some of the furniture which I am glad I noticed it beforehand otherwise my daughter would have been in the floor perion my couch was broke on the inside which we had to go and getting another so far. When I contacted them about reimbursement for the broken sofa we kept getting the run around could never reach the person in claims we always had to
Megan Pachey
Megan Pachey
Dec 11, 2019
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Thanks to Kloke Group of Fredericksburg for going WAY above and beyond. We had another mover scheduled, 2 weeks in advance, for a large piano to be moved. We were closing on a home sale and a purchase on the same day. The other company screwed up in a huge way and put our transactions at significant risk for falling through. Because of the amazing people at Kloke our sale and purchase were saved and we have met our only movers from now on. They were at our home with in at hour to assess the need and called in guys who were on the road returning from a delivery in West Virginia. They were AMAZING
G. G.
G. G.
Sep 15, 2019
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I'd give no stars if it was up to me. The worst move we have experienced in years. Most of our belongings were damaged. Then when calling to schedule a pick up for empty boxes on the day and time frame that was confirm to me no one showed up (no phone call, no nothing) I wasted an entire day waiting around on them. Finally got rescheduled again for them to come out. The driver called me the day of service pick up saying he was 30min away(by the way the driver very polite and professional). Only to find out that his company sent him to the wrong address. I specifically had given the lady I spoke
Kerstin Ajasha Overath
Kerstin Ajasha Overath
Jun 13, 2019
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We booked our move in February. it was told that we would have enough people here, everything would be done within 2 days.
Situation now: 3 people for packing on day 1 from 9:20 am - 4pm, 3 people on Day 2 from 10:15 till 10:10 (with the message in between that they wouldn't load the container for overseas on Wednesday, no not possible because we… need to leave!!!)
Day 3 with 4 people showed up at 11 am, it us 6:50 pm, still wrapping furniture, no tools to take things apart, not enough packing material and the stuff picked up before the weekend isn't even here yet. plus no support from the
Tonia N. Leuthardt
Tonia N. Leuthardt
Jun 12, 2019
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Horrible customer service. I just called to confirm our move for tomorrow and I was talked to so poorly. Not only was she very rude but she would not confirm anything with me. She said it’s “too early in the day to confirm anything for tomorrow”... it’s 2 pm! I am starting to get so worried about our move tomorrow.
Randy Schimpf
Randy Schimpf
Feb 20, 2019
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Horrible customer service. Basketball hoop backboard damaged. Claim submitted a month and a half ago, no response. If HHG tells you Kloke is handling your move, ask for another moving company!
Matthew Timper
Matthew Timper
Feb 16, 2019
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One of the worst ever. Unapologetic and thieves among them. It’s one of the worst moving companies for military. They steal and don’t take responsibility
Andy Zarov
Andy Zarov
Oct 23, 2018
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I arrived a couple of days earlier before the appointment,the broker did mistake. I was explaining the all my situation. The workers did not even want to listen to me pretended that I was not there.Very unpleasant people. Never in the world, I do not even have any more relationship with this place.
Nico Rublein
Nico Rublein
Sep 20, 2018
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I had a very pleasant experience, all around, with these movers. The military contracted them to move my household goods from my apartment to my recently purchased house. The customer service rep, Sunny, was very polite and took all of my questions/phone calls without issue. The crew, Jody, Scottx2, and Danny, were all very nice and took great care with packing and moving my belongings. I'm not sure why this company has bad reviews; maybe under previous management. I'd recommend them to any military personnel looking to move.
Alyssa Von Herbulis
Alyssa Von Herbulis
Aug 09, 2018
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Worst experience ever. They messed up on the estimate and left two rooms full of furniture behind when loading because the trucks filled up. They said they would try to arrange another truck and never called back. When they delivered our stuff, 15 items were broken, including huge gashes to a sectional couch. They only brought 1/3 of our items on… delivery day and claimed the guys that came out just forgot about a whole truck. A week later when they did their second delivery, they were trying to bring other people’s items into our house. They totally lost over 35 items and refuse to
Whitney D.
Whitney D.
Jul 25, 2018
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If I could give them no stars I would. There are far better moving companies around. When packing our goods, they rushed and broke items, didn't complete the tagging on our items, and didn't tag high value items either. They also stole my husband's 2 good headphones. Their claims process wanted to weasel out of everything!

On their website they claim, "With professionalism, flexible product and service offerings, and a commitment to excellence, Kloke Moving & Storage is your best bet for a safe and timely move."
All garbage, they are the lowest bidders for military
Corrie RonPec
Corrie RonPec
Jul 12, 2018
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Been in the military my whole life, probably moved over 20 times... Kloke was the absolute worst move I’ve ever experienced. Every problem that could go wrong did. Do NOT hire this company!
Alex W.
Alex W.
Jun 25, 2018
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We used Kloke Group the last move in an Army career. It was a local move of about 3 miles, but it was the last one, and on a tight time line since home sales and purchases were involved. The moving crew arrived early on the scheduled day, and worked straight through the day, stopping only for lunch, then getting back to work. They packed the whole house up in 2 days, and delivered on the next.

The delivery went smoothly, and the owner even helped us make changes to a piece of furniture we bought that would not fit in the new house. We're happy that the last move of my career and wife&apos
Julianne M.
Julianne M.
Feb 10, 2018
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From the beginning of our time working with Kloke to the end, we were nothing but disappointed. The management lied to us repeatedly. The workers were reckless. We ended up with over 40 items damaged as a result of their carelessness. If you care about your belongings, use anyone but Kloke. They are unapologetic, negligent liars.
Eric M.
Eric M.
Jun 29, 2017
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VERY DISORGANIZED. NOT RESPONSIVE TO CUSTOMER INQUIRIES.

Brought a truck that was too small and couldn't fit all my stuff. Said they'd come back in the morning. Heard nothing next day until I called multiple times. At approx noon Dan said they were trying to get a crew out to pick up overflow items. Didn't hear anything again until I called at 4 pm. Dan called back at 4:30. Said earliest a crew would be out was 8 pm. Can home and went to dinner. Got home from dinner at 7 pm and the leftover items that were outside were gone. Presumably the movers took/stole them (I wouldn&apos
Joan P.
Joan P.
Dec 27, 2016
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GREAT delivery. Called and set up appointment. Showed up on time. Surveyed positioning of furniture. Carried to spot, unwrapped, careful and cautious.
White glove service. Polite and friendly employees.
EXCELLANT service.
Marilyn Novack
Marilyn Novack
Nov 19, 2016
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Moving can be a very stressful experience. The Kloke Group took the stress away and made this the easiest move I've ever had. Everyone was very professional, kind, and went beyond the call of duty to take care of everything. I felt like my family was moving me. I really appreciate everything that was done for me from the estimate to the arrival of my belongings.
Josh C.
Josh C.
May 07, 2016
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I work for the government and this company paƧked me out and my stuff was transported to East Africa and state side storage. On the plus side the physical packing was excellent nothing was damaged. The negatives: 1) everything on the inventory was labeled "w" their acronym for badly worn which was not true. This I suspect is designed to limit their liability if you make an insurance claim. When I asked about it they said it was normal. Boxes were incorrectly labeled and items that should have gone with me to Africa were sent to storage and vice versa. I know I should have had friends
Ralph B.
Ralph B.
Feb 26, 2016
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I recently had Kloke Group deliver a furniture shipment that I had stored at their warehouse for several years. The moving team called me prior to arrival, showed up on time, were extremely courteous and professional. Would recommend this company and would use them again.
Jim O.
Jim O.
Feb 17, 2015
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Just moved from DC to the southwest and couldn't have been happier. The estimator, the office manager, and the driver who both picked up and delivered were all exceptionally attentive. The actual movers were METICULOUSLY careful with all our stuff, including art works, thousands of books, and the usual family property. Best move I've ever had.