Regency Inn & Suites
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Regency Inn & Suites
Close to MGM Casino * Basket Ball Hall of Fame * Mass Mutual Center * Springfield Downtown - Just across the River. Across from The Big-E Fair Grounds - Eastern States Exposition Trade Shows * Closest Hotel to Six Flags of New England Amusement Park. It is our pleasure to welcome you to Regency Inn! We're tucked away in a very peaceful and private area, yet close to major highways and state routes.

As a valued guest, you will discover our hotel offers a relaxing atmosphere allowing you to focus on the experiences you came for. You'll find our prime location is close to plenty of recreational and cultural attractions including, the Springfield Museums, Greater Springfield Convention & Visitors Bureau, MGM Casino, Basketball Hall of Fame, Mass Mutual Convention Center, and Six-Flags of New England are all within minutes of our hotel.
Services
At Regency Inn, we have the perfect room waiting for you. Our non-smoking hotel offers a variety of room combinations with double and king beds. Each Accessible room contains ADA amenities for your utmost comfort. Each room offer the comforts of home with a mini-refrigerator, microwave, and a coffee/tea maker.
We at Regency Inn are reaching out to provide you with a Special Show Discount and the comfortable hotel accommodations right across from Eastern States Exposition. We are offering special low rates for shows in 2021. We provide best rates for almost all the events and shows taking place at the Big E.
We invite you to glance through our photo gallery to get acquainted with the comfort and convenience of a hotel perfect for those planning on experiencing the recreational and cultural activities in Springfield, Massachusetts. Our guests are treated to a quiet, peaceful stay with wonderful amenities and an ideal location all for a reasonable price.
Reviews (10)
Dennis Cowger
Dennis Cowger
Nov 02, 2021
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I can't believe the poor standards at this hotel. It seems like they don't even try. No hot water. The furniture is beat up and old. I told the staff but they just made excuses and brushed me off. Will never stay here again
Mary Harrison
Mary Harrison
Oct 21, 2021
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If i could give a ZERO I would. This hotel is by far the dirties place i have ever stayed! They overcharged my card and i'm still trying to resolve that and it's been 3 weeks now! Their staff and management are horrible with customer service! They had no coffee the whole place is filthy!
My advice would be keep on looking for somewhere else to stay!
David Nado
David Nado
Oct 17, 2021
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This place is run down and
Smelly , tv didn’t work, no house keeping, very rude person at front desk,
Ordered king bed and in the room was a king and also a twin bed. I asked at the front desk why is that bed is in the room, he said because we were staying for two nights.the tv didn’t work by remote he came to the room and said it only works manually. We were staying for two nights I asked when will the room be cleaned for night two he said 3pm
Got back at 6 after a day of shopping
It had not been cleaned!!!!!!
No one at front desk when checking out left key on desk. When we got outside
Hayley Giguere
Hayley Giguere
Oct 07, 2021
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Right from check in we started having issues. The front desk staff was very kind, however we were given the wrong key to our room. Our door required an old fashion turn key, and we were given a typical hotel key. I will add that once we got the correct key, it was extremely difficult to open the door and took about five minutes of toying with the lock.
Once in the room, we saw it was a king bed when we had booked two doubles. The hotel says this was the fault of the third party we used to book. Nevertheless, there were three of us and one of us decided to sleep in the car because the lack of space
John Masters
John Masters
Sep 16, 2021
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Stayed for a couple of nights in August. As some others have noted, the hallways need some work, especially the carpet. It makes the place seem more rundown than it actually is. That being said., the room was clean, the bed was comfortable, the air conditioner worked great, and the staff was friendly and helpful (shout out to Rita). I would happily stay here again the next time I'm in the area.
Maddy Reed
Maddy Reed
Sep 16, 2021
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Buckle your seatbelts.
My sister and I stayed at this hotel for a single night seeing a concert at the Big E. The only good thing about this hotel was it’s distance to the Big E. Really close!
As soon as we arrived (6 PM) concert was at 7 PM. The lady Rita checked us in and took almost 40 minutes to give us our key. During that time, she didn’t have our reservation at all, which we made 2 weeks prior and had a confirmation email & was already billed. She made my sister bring up every single detail about our reservation when every other hotel I’ve stayed at had all the information already
Christopher P. Emery
Christopher P. Emery
Aug 28, 2021
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Let’s start with we arrived and waited in the front hall (lobby) which was about 5 minutes, then a person that looked like joe smith came by and said he works there, he stated you need to call a number to get a person to come but you still need to wait for them to come to the front.
Next, we was shown the room and the first thing that noticed was a poor moldy type smell in both room and hall ways. We are now in the room and check to see if the bathroom is clean and to our great surprise the toilet is not at all clean. They did send the cleaning lady to clean the bathroom “again”.
While
Ashley Lacross
Ashley Lacross
Aug 20, 2021
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These guys were the only place available between Greenfield and Hartford, and I was surprised at how nice it was to stay. Sheets were clean, the tv and thermostat work, but the stand out was the bathroom! Everything was clean and disinfected, almost so the shower seemed brand new, I remembered being genuinely impressed while there. But it's the staff that does it! They were beyond professionally courteous and extremely friendly, lots of jokes and they took care of me very well. Honestly highly recommend if you need a good basic stay in the area!
Thegood Sir
Thegood Sir
Jul 29, 2021
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The rooms were cleaner than many other hotels I've been to, and felt more spacious. The owners are pleasant and helpful, and the location is great with the city only a few minutes away. I would absolutley stay here again
Katey C.
Katey C.
Jul 22, 2021
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We stayed here to go to Six Flags. The location was great. We were 10 minutes from the park and 10 minutes from Springfield to do other things. The service was good for our whole stay, the room was clean, and the bed was comfy. We would definitely stay here again :)