Quattro Auto Body began operations in 1960 with one location and six employees. Today we employ a staff of thirty- five and maintain two locations. We have our Bethesda location as well as our Silver Spring location available for your service. We repair all makes and models of automobiles, can provide help with COD work, and also work with all major insurance companies.
We have worked on Ferrari sports cars, Mercedes Benz luxury sedans as well as Dodge Caravans, and everything in between. Every customer and every car repair is of equal importance to us. Please give us a call and let us know how we can help you today.
We have worked on Ferrari sports cars, Mercedes Benz luxury sedans as well as Dodge Caravans, and everything in between. Every customer and every car repair is of equal importance to us. Please give us a call and let us know how we can help you today.
Services
Over 18,000 square feet of the latest equipment insures your car or truck come out better than new! Our 6000 sq ft facility in Bethesda, MD is equipped with a Car-o-Liner frame machine and a Team Blowtherm Expert 2000 paint booth. We also have two paint preparation stalls and six collision repair stalls to help us consistently complete jobs in a timely manor.
Reviews (24)
Dirty P.
Jun 18, 2021
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I have had my 2010 Toyota Prius repaired by Quattro 2x in the past 3 years.
The 1st time a truck ran into the backend and Quattro worked with the truck company's insurance company to get everything repaired while I was away on vacation.
The repairs were done well and the customer service was great.
The 2nd time occured last week and someone took out my driver side rearview mirror while parked on the street. I was peeved at the hit & run as I didn't really have time for my car to be in the shop. I knew the cost of repair was under my insurance deductible so I popped over to Quattro
The 1st time a truck ran into the backend and Quattro worked with the truck company's insurance company to get everything repaired while I was away on vacation.
The repairs were done well and the customer service was great.
The 2nd time occured last week and someone took out my driver side rearview mirror while parked on the street. I was peeved at the hit & run as I didn't really have time for my car to be in the shop. I knew the cost of repair was under my insurance deductible so I popped over to Quattro
Helene Burnley
Apr 25, 2021
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Ira Silver
Apr 03, 2021
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Critical:Â Quality
Both my cars suffered the same fate at Quattro Auto Body. The confused inept estimator did not - for either car - convey to the technicians the various scratches to be removed. Inaccurate communication from the front of the office to the repair shop resulted in a frustrating experience.
Service:Â Painting
Both my cars suffered the same fate at Quattro Auto Body. The confused inept estimator did not - for either car - convey to the technicians the various scratches to be removed. Inaccurate communication from the front of the office to the repair shop resulted in a frustrating experience.
Service:Â Painting
Faeq Forough
Mar 17, 2021
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This place is an absolute scam, they charge my insurance almost 8000$ to repair two doors! They keep lying and lying about the date the car was supposed to be finished, they lied abt extra two days on my rental. They said we talked to rental company and your insurance will pay for the extra days. At the end I was charged for that. They completely messed up my interior, needs a full detailing, another 250 that I should pay. The pictures themselves speak:
Krystle Jiang
Feb 27, 2021
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Highly recommend! My car was sideswiped in dc and making a funny noise; I called Quattro and Jen (the manager) was able to get me in very quickly. They found the root of the noise and fixed it easily and didn’t even ask for any money. I was worried I’d get scammed but I’m coming away feeling super thankful for them!
Selam Yimenu
Nov 22, 2020
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The worst customer service I have ever experienced Tylor the adjustor all he worried about collecting money from the customers. No clear explanation, always in rush to answer the question... all his answer is coming from like can you stop asking kind of face and he doesn’t even make sure the customer is understanding the payments and the work it needs be done. If he told me I am supposed to pay out of my pocket I would go somewhere else cheaper why would I spend $500 for 1 window glass so Rediclous even MAKE SURE GIVE Estimated PAPER IN CUSTOMER HAND BEFORE THE JOB IS DONE THIS COMPANY STEALS
Janice J.
Feb 26, 2020
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I cannot say thank you enough to Bryce and Justin for helping me after Lexus Dealership Rockville deep scratched my antique sports car while in on a recall. Quattro treated me like the situation happened on their watch. Unlike Lexus Dealership who chose to go the 'cover up direction.' First it was Bryce who was so willing to do whatever possible to help. He connected w/Justin, who came out and worked fiercely to get the deep scratch out. The UNBELIEVABLE icing on the cake NO CHARGE. Thank you, thank you to Bethesda Quattro Bryce and Justin!!!!! I talked about Quattro customer service
K. B.
Jan 29, 2020
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Quattro Auto Body Silver Spring treats you like you are a part of their family. Solid estimate (I got three), exceptional work (my car loopks like new), easy drop off and pick up (rental agency located in the shop), clear communication about pickup timeline. Jen and her team went above and beyond to work with my schedule and get my car fixed. Highly recommend.
Stephanie W.
Oct 09, 2019
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Jennifer L.
Jul 08, 2019
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The staff was friendly. However, the estimate I received was not comprehensive so when the car was returned, it had not been completely repaired and still had aesthetic damage. Also, I was given incorrect information about how long it would take to repair. In the end, I paid a lot of money for an incomplete repair.
Melanie H.
Feb 08, 2019
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Excellent Service! Quattro Auto Body did a fantastic job. Jessi was my contact person and she was very professional, personable and very efficient. They were prompt and timely in everything they did. It is clear the company is well run and has a strong culture for superior customer service. The car looks great and the service was A+.
Valerie G.
Jan 23, 2019
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Quattro Auto Body was one of the companies authorized by my insurance to complete work on my car. Getting a quote wasn't a problem, and they were able to complete the work within a reasonable time frame (only reason for the additional star). My issue lies with the aftercare. I could only pick the car up after hours. When I picked up the car I had several issues (battery was all of a sudden low, car was making noises, and ill fitting part). I've left several messages, and still no call back - will probably have to go elsewhere to fix their work. Oh, and they changed all my preset satellite
Geraldo M.
Nov 07, 2018
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This is my third time taking a vehicle to Quattro Auto Body and unsurprisingly they superseded my expectations every time. During my last visit, I dropped off my Porsche Panamera for front bumper and headlight replacement. The customer services by Jen was phenomenon, she went above and beyond even to the extend of helping deal with my car insurance and rental car. I cant say I have experience this level of service before by any other auto shops.
Thank you Quattro Auto Body
Thank you Quattro Auto Body
Jessica J.
Mar 26, 2018
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If you're thinking about taking your car here after and accident or for work. DON'T. This place is awful. My car was vandalized so I took it there off of a recommendation from my fiance. Was that a big mistake.
Everything was cool in the beginning and they were very efficient and fast from the beginning and helped me get my car from Columbia to silver spring. I thought it would be worth it because i just knew they were going to do a good job. NOPE. They called me on a Wednesday to let me know my car was ready and I told them I wouldn't be able to pick it up until Monday because
Everything was cool in the beginning and they were very efficient and fast from the beginning and helped me get my car from Columbia to silver spring. I thought it would be worth it because i just knew they were going to do a good job. NOPE. They called me on a Wednesday to let me know my car was ready and I told them I wouldn't be able to pick it up until Monday because
J. W.
Mar 15, 2018
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Elizabeth Z.
Jan 22, 2018
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J. R.
Jan 18, 2018
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This place took three weeks to fix a fender bender. When I got my truck back, I discovered I was ROBBED. They stole my cell chargers, my mophie, and my floor mats. Really? At least it was expensive and highly inconvenient.
Take your vehicle elsewhere. Avoid the invasion, avoid the theft, avoid the lengthy repairs, and avoid the hurt. These people are thieves. Who steals floor mats? Seriously!?
Avoid. Avoid. Avoid.
You've been warned.
Take your vehicle elsewhere. Avoid the invasion, avoid the theft, avoid the lengthy repairs, and avoid the hurt. These people are thieves. Who steals floor mats? Seriously!?
Avoid. Avoid. Avoid.
You've been warned.
Libby F.
Jan 06, 2018
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I've been here twice. Once about ten years ago, and most recently about one month ago. I wish I was writing about a spa, or fabulous restaurant because there's only one reason to write about a body shop and it's not good news.
Both times I brought my car here were for minor fender bender reasons.
Most recently though I needed minor work on my front bumper. I brought my car in shortly after the accident to get an estimate and an idea of how long I'd need to part with my vehicle. Also I wanted to make sure they had the needed parts to save time. They quoted four days. It too
Both times I brought my car here were for minor fender bender reasons.
Most recently though I needed minor work on my front bumper. I brought my car in shortly after the accident to get an estimate and an idea of how long I'd need to part with my vehicle. Also I wanted to make sure they had the needed parts to save time. They quoted four days. It too
Brooke Patton
Oct 25, 2017
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The customer service at this shop is beyond extraordinary. Even after the car was deemed a total loss after a tree fell on it, the employees were helpful and generous. They covered both broken windshields sufficiently after the car was towed there despite not being asked to and provided parking for my car even after they knew they were not going to get any payment for the car because it was totaled. I have never been so impressed by the customer service side of a mechanics shop. Thank you so much!
Genie C.
Aug 09, 2017
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Paul Behin
Jun 01, 2017
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Amazing work and communication. Very happy with the job they did. Even though it was an insurance job, I had some questions for the man appraising the damage regarding further work. He was straight forward and honest, basically telling me what was worth doing and what wasn't. That kind of honesty is rare in the car repair industry and it was highly appreciated. It guaranteed that if I had body work to do that I'd be paying out of pocket for, I'd go to them
Caitrine Curley Callison
Dec 16, 2016
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I have just picked up my car from Quatro in Silver Spring. I am 100% happy with my experience. I honestly can't tell where the new paint begins and ends. The car looks perfect. I was so happy with the work that I decided to have all the other little dings removed as well so that my car would look perfect all over. I will recommend this company to everyone.
Lilly Schwartz
Nov 23, 2014
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The service I received with these guys was just exceptional. First of all, I liked that you could use their online scheduler to contact them about setting an appointment. They called me back later that same day and I was able to drop off my vehicle the following morning. In addition to their prompt service, they also called me after I had dropped off my car to let me know that there was another damaged area (from a previous accident that I hadn't had fixed yet) that could be fixed at the same time for cheap since they were already going to be repainting that area anyway. An auto repair place offering
Brian Mulholland
Oct 27, 2014
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