I am an accomplished and thriving business owner. I have been in the family's Heating and Air Conditioning business my whole life starting from the bottom, washing trucks, working my way to the top one step at a time from installation, service, estimating, purchasing and any other roles you can think of.
I advanced to President of Total Comfort in 2006 following my dad's retirement and expanded the business into Plumbing and Insulation. I know every aspect of my business which helps me be the best leader I can be. My goal is to continue growing my business one customer at a time.
I advanced to President of Total Comfort in 2006 following my dad's retirement and expanded the business into Plumbing and Insulation. I know every aspect of my business which helps me be the best leader I can be. My goal is to continue growing my business one customer at a time.
Services
Comfort is not something to be taken lightly. There are seemingly countless products and services available to help you maintain comfortable conditions in your home all year long. So many, in fact, that you may have trouble choosing just how best to cool your home or which water heater is the right fit for your needs.
Our highest efficiency heat pump series that delivers superior electric cooling and heating as well as summer dehumidification. Works with intelligent home comfort systems when paired with an Observer communicating wall control and communicating indoor unit. Lasting performance and efficiency come together to make this heat pump series the perfect addition for consistent, year-round comfort.
Our highest efficiency, top-of-the-line gas furnace series delivers superior home comfort. Energy-saving modulating and two-stage operation options for more even temperature control and quiet operation. Combine compatible gas furnaces with the Observer communicating wall control and communicating indoor unit for the ultimate in home comfort.
With rates rising, how can you stay cool and comfortable in your home and spend less on utility costs? Your answer may rest with new, energy-efficient HVAC equipment and its Seasonal Energy Efficiency Ratio or SEER. Air conditioners and heat pumps are assigned a SEER rating related to the unit's energy efficiency and performance for cooling.
It is recommended by the Gas Company to perform annual maintenance on both your AC and furnace. As a U.P.P. member, you will not only receive our superior AC and furnace maintenance, you'll also enjoy a complimentary plumbing inspection, courtesy of our plumbing division. Our plumbing division provides safety and peace of mind for you and your family by inspecting your sewage and natural gas.
Reviews (19)
Kelly Vicente
Dec 10, 2021
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John Mcmasters
Dec 05, 2021
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Bruce Clark
Oct 02, 2021
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James Ewing
Sep 19, 2021
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Total Comfort Inc.and their staff are awesome!! My A/C went out at 2 pm on a very hot summer day. I called Total Comfort, spoke with Christina who was extremely nice and helpful. Christina worked with her crew and was able to squeeze my repair in same day. Kyle from Total Comfort showed up quickly, diagnosed the issue and went to work to fix my A/C unit and cool my house down again. Being that it is summer and I called late in the day, I am super grateful to the entire team at Total Comfort for helping me and my family out. Special thanks to Christina and Kyle for their excellent customer service
John Dehaan
Sep 07, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Anthony came out and did a full and complete evaluation of my A/C system. He did a Great Job! He took the time, to fully explain the problems with my A/C system. He was more than polite, informative and knowledgeable. I would certainly recommend Anthony and Total Comfort anytime!
Services: AC maintenance, Repair AC
Anthony came out and did a full and complete evaluation of my A/C system. He did a Great Job! He took the time, to fully explain the problems with my A/C system. He was more than polite, informative and knowledgeable. I would certainly recommend Anthony and Total Comfort anytime!
Services: AC maintenance, Repair AC
Robbin Johnson
Aug 30, 2021
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I will utilize this Company again for all of my air conditioning and heating needs! The scheduler and technician treated me with respect, answered all of my questions and provided excellent customer service. I was fortunate I know, as I called on a Thursday afternoon and the repair was done the next day at noon. Thank you, a great full customer.
Rie De La Rosa
Aug 24, 2021
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Michael Stevenson
Aug 19, 2021
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Paid for their air/heating/plumbing maintenance annual plan in June and had an appointment. They were a no call no show. Called to complain, they set me up another appointment two weeks later. I called the day before to confirm the appointment, but again, they did not have me down and said they don't do maintenance in July or August....
Went to call and cancel, get my money back, and they had an opening the next day. Magic. The tech came out, checked the unit, refilled the Freon, used the hose to clean the fan, checked inside furnace, turned on the AC, and seemed to be running fine....
Until
Went to call and cancel, get my money back, and they had an opening the next day. Magic. The tech came out, checked the unit, refilled the Freon, used the hose to clean the fan, checked inside furnace, turned on the AC, and seemed to be running fine....
Until
Eric Martin
Aug 10, 2021
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Mallory Foltz
Jun 19, 2021
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We called as a follow-up to our warranty service call and were told that they would be out in an hour and a half. They were even faster than that and after a quick check up were able to diagnose and fix our issue within about 30 minutes. The technician explained important things about our system that we didn't know and was extremely helpful and professional.
Jordan N.
Jun 17, 2021
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Extremely satisfied with my entire experience from timely initial response to the service itself.
I am particularly impressed with the service visit. Kyle came by to diagnose one unit and tune up the other. He was very professional, friendly and respectful. He even went above and beyond to explain what he was doing and why. Thank you Kyle! Highly recommend!
I am particularly impressed with the service visit. Kyle came by to diagnose one unit and tune up the other. He was very professional, friendly and respectful. He even went above and beyond to explain what he was doing and why. Thank you Kyle! Highly recommend!
William O.
Oct 02, 2020
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Kirk E.
Sep 11, 2020
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We appreciate how quickly Total Comfort responded when we told them our air conditioning quit working. Having only been in our newly-built home for less than two years, we were understandably concerned that such a problem occurred. We also worried that with the excessive heat predicted over the next few weeks being without air conditioning would be uncomfortable at best, and potentially a health risk. The technician, who was very polite and efficient, determined the problem was a leak in the cooling coil and let us know he would order the replacement of the offending part. Even though we were
J. R.
Sep 10, 2020
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This company is made up of a bunch of dubious folks that would try to take advantage of you. I had a technician come out to look at my air conditioning. It turns out he, Karl, was the only one that had an honest opinion. He told me there was a problem with the original installation done by Total Comfort when my home was built. He also said his office would contact me to correct the error without any charge to me.
I heard back from the office, sure enough. Someone called MacRailey or so called. However, she gave a quote to fix the air flow system. I asked to speak to a manager because she contradicted
I heard back from the office, sure enough. Someone called MacRailey or so called. However, she gave a quote to fix the air flow system. I asked to speak to a manager because she contradicted
Georgia R.
Aug 13, 2020
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Jennifer S.
Jul 07, 2020
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My A/C unit stopped working over the holiday weekend and for all that are not aware these particular days were the hottest days of the year needless to say we were boiling over no...literally..melting ..lol..we had another company scheduled to come out however they did not make it so we reached out to Total Comfort Inc. and within 24 hours they were at my house I was greeted by a professional and friendly fella by the name of Kyle. He was able to assess the situation and resolve the problem promptly! I called him "The hero of the day"
I write this review to share my experience and I
I write this review to share my experience and I
Jason B.
May 01, 2020
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"RANDY" is a must hire!!!!!!! don't hesitate one more second!!! His professionalism and attention to detail far exceeds anyone's expectations or general knowledge. He doesn't just do the job, he explains exactly what hes doing in his troubleshooting procedure. There is no risk or time frame that will discourage him from giving his customers quality assurance. I Salute Randy for his Outstanding effort and ability to locate the problem. On top of that he's just a great down to earth guy. Me and my family thanks you!!!!!
Amanda Q.
Mar 04, 2020
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Today we had Total Comfort Replace and Install a brand new AC unit and furnace in out house. Our previous AC unit was 20 years old, and wanted to update it. Randy and Anthony are Awesome!!! They did a fantastic job and my husband and I are very happy with the whole process. The whole installation team was great, professional, and finished the job within one day! I obtained five different quotes while researching different companies and we chose Total Comfort because they had the best price and best customer reviews. I highly recommend them for any HVAC services needed.
Kristopher L.
Apr 05, 2018
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I pre-ordered the new Nest Hello directly from Nest back in February 2018. Once the device released in mid-March, they sent me an email that I am eligible for free Nest Pro Installation.
I used the Nest Pro finder and contacted a couple Nest Pros in my area. The first one that responded happened to be Total Comfort. They set up an appointment to install my Nest Hello pretty quickly.
The technician that they sent to my home a couple weeks ago was Edwin G. He arrived right on time for the appointment and was super professional. He also expertly installed the Nest Hello and ensured I understood
I used the Nest Pro finder and contacted a couple Nest Pros in my area. The first one that responded happened to be Total Comfort. They set up an appointment to install my Nest Hello pretty quickly.
The technician that they sent to my home a couple weeks ago was Edwin G. He arrived right on time for the appointment and was super professional. He also expertly installed the Nest Hello and ensured I understood
