Pumpkin Hill Veterinary Clinic
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Pumpkin Hill Veterinary Clinic
Our animal clinic in Byron, NY has been in business since 1996 and we take the extra step in providing customers with outstanding personal service and high-quality products. We have enormous pride in our home-like clinic and want to make you and your pet feel welcome. Come in to get a current weight on your pet and have a happy visit and a treat!

We look forward to doing business with you. We founded our clinic when we decided to "go for it" and offer veterinary care the way we felt it should be offered: treating the client's pets as if they were our own. We offer customized treatment protocols for our patients knowing that no one should be forced "into a box" because of "hospital policy".
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Richard A. Mathes received his DVM degree from Oklahoma State University in 1991. After being in practice several years and experiencing frustration with the limitations of conventional medicine he began to pursue an interest in alternative healing techniques. Initially the IVAS course in Veterinary Acupuncture was completed in 1993 and then the chiropractic technique known as Veterinary Orthopedic Manipulation was added.
Please continue to check back as we will be continuously updating our website regarding changes to our normal operations. We appreciate each and every one of you and wish you and your families well. I love Pumpkin Hill Vet! I have been bringing all of my pets here for 21 years! I even brought a Pheasant that was probably hit by a car as an emergency and they took care of him!
We now offer you an easier way to take care of your pet. Request appointments, medication refills and get alerts when your pet is coming due for medical care. The level of care and compassion from Dr. Mathes and the fabulous staff was amazing. Our dog Frankie loved going for acupuncture and when it was time to say goodbye to him, it couldn't have been more peaceful for our guy.
We drive 45 minutes to see Dr. Mathes, he is very caring and provides high quality holistic and conventional care. He never pushes unneeded treatments or vaccines. He is a class act guy and his staff couldn't be a better group of gals! Best vet in the world would go nowhere else I drive 2 hours to get there but to see the best it is well worth it these folk are amazing!
Because of the shorter lifespan of our pets, we stress the importance of an annual physical examination. Thorough check-ups and preventive care can help alleviate serious health problems. Diagnostic and Therapeutic Services: Our hospital is equipped to provide diagnostic and therapeutic services to care for your pets' complete health care needs.
Reviews (16)
Andy Starowitz
Andy Starowitz
Dec 23, 2021
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When you arrive you are greeted by a kind and skilled staff.They reach out to you and your pet to make you feel comfortable. My German Shepherd loves this place. He struts in like it's his own home. To me that tells me he feels comfortable being with people he hardly knows. Coming from a security dog. But he trust them with a wagging tail and a kissing tongue. I truly believe he likes coming here for checkups.
Darlene Benton
Darlene Benton
Dec 16, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Pumpkin Hill and their staff are tremendously skilled, caring and responsive, every time, all the time. The staff are compassionate in the beginning and at the end of life care. I am sincerely grateful for the opportunity to have such a wonderful place to care for my fur babies.
Bianca Nolt
Bianca Nolt
Dec 06, 2021
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Positive: Professionalism, Reliability, Responsiveness
Best vet around! Always friendly and responsive and my critters all love going there
Melissa Leary
Melissa Leary
Nov 22, 2021
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Dr. Mathis is amazing. Even when he can not be in the office he makes certain he has quality coverage for emergencies. The office staff is fantastic and the prices are reasonable.
Pam Hirschfelt
Pam Hirschfelt
Nov 20, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
The doctors and staff at Pumpkin Hill Veterinary Clinic are all great professionals. I highly recommend this clinic. They all go above and beyond expected caring for your animals.
Ann R.
Ann R.
Nov 05, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Everyone is always so welcoming and love my dog. Dr. Mathis is VERY knowledgeable and caring. Have been a client for years for both my small animals and my horses. Highly recommend Pumpkin Hill.
Ashley Polichette
Ashley Polichette
Nov 02, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Best veterinary clinic there is, their whole staff is wonderful. I have never had better care for all of my animals. The staff truly cares about the animals that come through their office.
Mellisa Stroup
Mellisa Stroup
Sep 02, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
My Golden was sick and they were willing to see him the following morning. The Vet took the time to explain what was needed for his care and what I could do to speed up his recovery. Very pleased with the visit. Just gained a new patient!!
Brooke Follett
Brooke Follett
Mar 25, 2021
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I already loved these guys for how passionate and genuine they are with the care of both of my cats and dog. But I was blown away today (when I needed to bring my one year old nephew with me) with how patient, caring, and accommodating the entire staff was to keep the toddler entertained and keep my dog comfortable through his exam and even for the checkout process. Most professional and loving staff I've ever encountered anywhere! I'm so glad I switched to them!
Irene Rene Brennan
Irene Rene Brennan
Jun 03, 2020
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Just wanted to let you know that Maverick has improved so much since his treatments on Tuesday. He's going up to the second floor at night. What a wonderful change. Thanks so much to Dr. Mathes and the rest of the staff.
Irene Brennan
Bill Harshbarger
Bill Harshbarger
Mar 23, 2020
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Twice now Pumpkin Hill has missed a major issue with our fur baby Buster. A eye issue that could have lead to blindness and now an ear infection that has damaged BOTH eardrums. Thank god we got second opinions, which both times the issues were diagnosed within minutes of the exam starting. I will never take our fur babies there again ! 😡😡
Oliver Shuknecht
Oliver Shuknecht
Feb 18, 2020
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Dr. Mathis is awesome👌 especially when our pals have an emergency
Melinda Anne
Melinda Anne
Oct 13, 2019
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We appreciated the patience and kindness of Dr. Mathes and the office staff during our sweet girl's end of life. We miss our Maggie every day and her last moments were thankfully as peaceful and comforting as we could make it at our home. It was so thoughtful and caring to send a card. Thank you.
Sarah Hefner
Sarah Hefner
Sep 08, 2019
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Dr Mathes and his staff are all so patient, caring and devoted to their patients and owners. My favorite thing about Dr Mathes is the time, care and attention he takes whenever you visit. He went above and beyond with my dog Zoey, who came down with a mystery autoimmune disease last year. He heard me out and was willing to try everything we could… as there was no time or availability for us to get in to a dermatologist vet (she wouldn't have lasted that long). I'm happy to report our Zoey is strong, healthy and recovered after a long healing journey. Thank you Dr. Mathes and the folks at
Alicia Schelemanow
Alicia Schelemanow
Feb 20, 2019
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We’ve been taking our dogs to Pumpkin Hill for a while now. Unfortunately we had to put our sweet boy down recently and the staff was amazing and loving. Thank you so much for making one of the hardest times of our lives a little bit easier.
Jamie North
Jamie North
Jul 01, 2018
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Great staff, great experiences. Dr. Mathes and my dog "hit it off" well. If you know my Frankie, that is a big deal. Acupuncture, cold laser and some chiropractic maneuvers, seem to do some good. They worked for me ! Don't we all wish our pets could converse with us?
Frank is excited to go back.