Westside Animal Hospital
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Westside Animal Hospital
Westside Animal Hospital is a state-of-the-art facility well equipped to treat both medical and surgical emergency cases, as well as pets in need of preventive care. As one of our clients, you can expect high quality, compassionate care in a clean, contemporary environment designed for your pet's physical and emotional comfort.

Dr. Murphy and our technicians treat your cat or dog like a valuable member of the family. We are a brand new facility featuring advanced equipment and offering the highest standards of veterinary care. Our full range of in-house diagnostic capabilities - including blood analysis, urinalysis, cytology, radiography, and ultrasound - means you get answers in minutes, not days.
Services
Dr. William Murphy has practiced medicine throughout the Rochester area for more than 30 years. Featuring a clean, contemporary environment, Westside Animal Hospital is certified and operated in compliance with the American Animal Hospital Association (AAHA) guidelines and uses Fear Free protocols.
Our pets can't tell us how they feel, and often, outward signs of underlying illness are subtle - until the illness becomes severe. This is why annual wellness exams (or semiannual for older pets) are critical to maintaining your pet's overall health. Physical exams, blood panels, and urinalysis can reveal a problem in its earliest stages - when it's still treatable or manageable - and before it makes your animal companion gravely ill.
Clients are often surprised to hear that cats and dogs should not have bad breath - at least not all the time! Chronic halitosis can be a sign of gum disease or a more serious underlying medical condition, such as problems in the respiratory system, gastrointestinal tract, or internal organs.

Regular dental cleanings not only improve your pet's smile, they also help prevent gum disease, which can cause bad breath and can lead to painful chewing and tooth loss.Additionally, bacteria that build up in the gums can actually travel to your pet's organs, causing issues with the heart, kidneys, or liver if left unchecked.
Is your pet excessively scratching or biting his or her skin? It could be an allergy to the environment, a food sensitivity, or any one of a number of common skin conditions. Many skin conditions look the same, making a thorough exam and appropriate testing necessary to help your pet get relief.

Dr. Murphy has significant experience treating pet allergies and skin conditions, and our advanced diagnostic tests make it easier to pinpoint the fungus, bacteria, or allergy affecting your pet.Pollen, grass, mold spores, ragweed, and dust mites can trigger reactions in dogs and cats, just as they can in humans.
Whether you and your pet visit us for routine preventive care or for a sudden illness, our state-of-the-art, in-house diagnostic equipment can address any concerns you might have about your pet's health. Having these diagnostic tools in-house means you get results in minutes instead of days, which is especially important when your pet is sick.
Reviews (17)
Rachel Stuver
Rachel Stuver
Dec 14, 2021
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If you bring your animals here, I highly recommend request to see Dr. Bill Murphy instead of Aime Rennie. My dog has very high anxiety and is very anxious and Dr. Murphy was very patient with him and worked with him very well. However, Aime rennie spent two minutes with my dog and said that she could not handle him. He also had a muzzle on. And prior to that when he saw Dr. Murphy, he did not have a muzzle on and Dr. Murphy still worked with him. Dr Aime Rennie spent two minutes with my dog and said that she could not handle him. I highly do not recommend seeing her. However Dr. Murphy is amazing
Marty Green
Marty Green
Dec 05, 2021
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New cat owner here. The staff has been so good with Charlie and really checks in on him to make sure he's doing well with his yearly shots.
Spacebambi
Spacebambi
Nov 28, 2021
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Positive: Professionalism, Quality, Responsiveness
I love the Petdesk app they use and the time they take to explain what is going on.
I will bring all 4 off my furbabies here! 😀
Amy Somerville
Amy Somerville
Nov 20, 2021
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Critical: Professionalism, Value
Horrible experience putting our cat down. Lack of sympathy. My kids were traumatized after how things were handled. Was asked to submit our complaints of service and received no response back. The answer to them for keeping the pets fear free is by heavily sedating them. Would never recommend to anyone.
Valerie Gleason
Valerie Gleason
Nov 06, 2021
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Great doc., and thorough. Dr. Murhhy is the best! Taught me how to find my little dog, Phoebe's pulse and taught me how to look at her dark little gums to see if she was getting enough oxygen! Thank you, Dr. Murphy! You are a blessing!!
Margaret O'Brien
Margaret O'Brien
Oct 28, 2021
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Positive: Quality, Value
Dr. Murphy and the team are very caring. They listen to your concerns and work with you to treat your animal. And Pancake loves the techs here too!
Arwen Undomiel
Arwen Undomiel
Oct 22, 2021
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I was very impressed! My cat wasn’t scared or upset when she returned from her visit. Staff gave me the opportunity to ask questions, share concerns, and follow up about her visit. Everyone was friendly and knowledgeable, taking the time to talk me through all my concerns and explain all recommendations. I was extra impressed by the next-day follow up text after my cat’s vaccine. I also appreciate the dedication to everyone’s safety during the pandemic! The best experience I’ve ever had with a vet visit.
Frank Volz
Frank Volz
Aug 25, 2021
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Our cat Enzo had to be cremated after I found him dead on our couch as I returned home from work. West Side Animal hospital took great care of him and photos will follow. Thank you WAH!!!
Mike H.
Mike H.
Aug 15, 2021
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Dr. Murphy has been my children's pediatrician for 30 yrs. He is the best and his staff are top notch. I trust noone with my kids except for him. I believe his prices are comparable with all vets. From bringing my babies for their 1st kitten visit to having them cross over rainbow bridge, Dr. Murphy and his staff are so caring and compassionate.
Lesley Love
Lesley Love
Jul 21, 2021
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My baby (18 years old) just had to be put to sleep a week ago today. He was a wonderful cat who had been taken good care of by Dr Murphy. It was time, Dr Murphy assured me I was making the right choice. Although so sad and heart breaking, Dr Murphy and the staff were so comforting to me and gentle with my “Pretty”. His ashes are home with me now and that to brings me comfort and closure. Thank you Westside Animal Hospital for many years of wonderful service. 🐾.
Ashley Fico
Ashley Fico
Jul 04, 2021
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We recently switched to Westside Animal Hospital to seek care for our two dogs. The service has been incredible. When interacting with people in any role at this facility, is clear that your pet's health and safety is at the forefront of the conversation. In fact, when I first called (not yet having registered as a patient), they kindly helped me to find an urgent care for our dog to be seen for a same-day appointment, while taking care of the follow-up at their office later on. That action alone spoke volumes to me in terms of the value their practice places on care. Dr. Murphy and Dr. Rennie
Lori Ruggeri
Lori Ruggeri
Jun 18, 2021
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Dr. Murphy and the staff were absolutely amazing. They took the time to explain all options and courses of action with me regarding care for my puppy. The personal touch and outstanding customer service is impeccable. I have already recommended the practice to two family members and feel at ease knowing my puppy is in caring capable hands!
Joseph C.
Joseph C.
May 18, 2021
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This is a predatory clinic just looking to increase profits. I was charged for a service I did not receive. When I called about it I was told they would call me back but never did. Find another clinic.
Teresa Nunez
Teresa Nunez
Apr 30, 2021
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Doctors and staff are awesome, they go above and beyond to care for our pets. Wonderful service every time we visit.
Shannon C.
Shannon C.
May 17, 2018
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Hands down the best staff and veterinary care I've ever received. I just got a kitten and even if I'm feeling paranoid about something small, I can simply call and bring my cat Buddy in right away and they'll tell me what is or isn't wrong with him. I've been to a number of animal hospitals and they've all been some degree of rude or condescending. Dr. Murphy and his staff are the most kind and passionate people I have ever had the pleasure of meeting. Dr. Murphy and the technicians are very thorough and will never let me leave without knowing every detail concerning
Jason G.
Jason G.
Oct 13, 2017
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Just had our first appointment with our two dogs. I can not express how impressed I am at the level of professionalism and kindness of the staff. Dr. Murphy is a rare find. The way they do appointments is not something I have seen in the entire time I have owned dogs over the course of five different offices. You will be happy you took the time to take your furkids there for an appointment. I learned so much about the integrity they have from a candle on the front desk that when lit asks other clients to be respectful as someone is loosing their pet at that moment. That is a nice touch. We said
Paul C.
Paul C.
May 03, 2017
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We had to take our dog to see Dr. Murphy for the worst of all reasons. She experienced a sudden turn for the worse, due to age and an on-going, life-threatening disease. Dr. Murphy was kind and compassionate and non-judgmental regarding our choice to let her go. He understood our feelings and was respectful to our pet and to us. He and his staff were so kind and thoughtful to my wife and me and our beloved pet. This is a horrible situation to deal with under any circumstances, but everyone at the Westside Animal Hospital made us comfortable and made the process as efficient as possible. Dr. Murphy