KNS Automotive
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KNS Automotive
KNS Automotive, Inc. is recognized as a principal business in the immediate and extended area. KNS Automotive, Inc. has a team of full-time staff ready to handle all your auto body repair and collision repair needs in Carrboro, NC and surrounding areas including, Durham, NC & Chapel Hill, NC areas.

Our facility in Carrboro, NC has state-of-the-art auto body repair and collision repair equipment, using Chief chassis straightening equipment and a fully functional paint room equipped with circulation systems for superior paint results. KNS is great and their body work is impeccable! And Keith is a decent, lovely man who will take excellent care of your car and even hang out for a bit, if you're inclined.
Services
At KNS Automotive, Inc., our trusted technicians have years of experience on handling any auto body repair and collision repair service for your vehicle. Located in Carrboro, NC, our state-of-the-art auto body shop is ready to serve all your car's auto body repair service needs. Quality work is not optional - our high standards are a guarantee.
Reviews (28)
Mj Krafte
Mj Krafte
Jan 31, 2022
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Critical: Professionalism, Quality
Very reassuring Re being able to do the repair (estimated 8 days). Once the car was there, could not get a call back Re progress, car sat there uncovered for a month with no progress, finally picked it up in pieces and took somewhere else.
Service: Body & Trim
Taylor Jones
Taylor Jones
Jan 07, 2022
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Positive: Professionalism, Quality, Value
I’ve been using KNS for all my business’s auto body needs for 3 or 4 years now.
They’ve helped me with about 10 jobs now and I’m consistently impressed by the work done here!
Service: Body & Trim
G. B.
G. B.
Dec 18, 2021
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Positive: Professionalism, Punctuality, Quality, Value
The team at KNS Automotive did a fantastic repair on my son's 2021 Toyota Camry Hybrid that was hit on the bumper twice in as many days. It was like no damaged happened! Fast repair and fair price for fixing the car. Saved me from having to buy a bumper!
Services: Body & Trim, Painting
El Patio Patio
El Patio Patio
Sep 02, 2021
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Positive: Punctuality, Quality, Value
Coming from abroad I found this place on the internet with a lot of excellent reviews. The owner and his staff did an excellent job on repainting my old Jaguar within the agreed timeline. I recommend this business.
Services: Body & Trim, Painting
Arvind Balaraman
Arvind Balaraman
Aug 17, 2021
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I am extremely disappointed with the quality of work from KNS automative. I took my car for a body work based on the reviews here. I am very disappointed with the quality of service and attention to detail. I had to take my car multiple times each time working with the insurance claims team to fix the missing parts. The technician did a poor job in taking a complete survey of all work that needs to happen and see if anything was missing in the initial assessment. I ended up taking my car multiple times to tell them they have missed one another thing. The car is still not fixed completely. This
Meredith Dangel
Meredith Dangel
Jul 28, 2021
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Positive: Professionalism, Punctuality, Quality, Value
I have had reasons to fix my car more often than I’d like to admit, and I always come back due to Mr. Keith’s generosity, the best prices, and his team’s excellent work.
Services: Body & Trim, Painting
Nadia A.
Nadia A.
Jul 02, 2021
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I give them two. I never went here but when i called they were very curt and short on the phone. Kind of had to pry information out of whoever answered. Suffice to say i wasn't optimistic about going here for repairs from that one call alone, so i passed.
Christopher Calhoun
Christopher Calhoun
Jun 16, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Mr. Keith and his employees were amazing great people. Mr. Keith is very personable and easy to speak with. I heard about him from a neighboring auto-shop and every word was true. He is genuine and provides excellent work. Great man, great business, and great experience. I’d recommend him shop to anyone of my friends/family.
Services: Body & Trim, Painting
Cody Woolverton
Cody Woolverton
May 21, 2021
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I came to KNS to get a car hood painted after buying an aftermarket one for my Mustang. It was a fiberglass hood that came with a scratch from shipping that needed to be repaired prior to paint. My quote felt reasonable and included fixing the scratch and the full paint process (sand, prime, paint, and clear). I was told the job would take two days and to drop the car off in two weeks.
Well, the job took 4 days and I was disappointed by the job to say the least. The paint looked like you were looking into a kaleidoscope and there were pits and bubbles all over the hood that had already starting
Ruth Atkinson
Ruth Atkinson
Sep 27, 2020
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I'm in Chapel Hill NC visiting my son. I'm from Charlotte NC. While here my grandson hit my car
Causing some damages.
My son and daughter in law referred Keith Newman at KNS body shop to me. I took the vehicle in for estimate which was very reasonable. So reasonable I got estimate for some old damages too.
Keith is very personable. Impeccable customer service skills and very knowledgeable. I made appt. To bring vehicle in for repairs.
WOW was I in for a pleasant surprise!!. When I went to pickup my car it look like a brand new vehicle. He did an excellent job. Everything he promised to do he
Poiema
Poiema
Jun 12, 2020
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Keith and his team are amazing. I had some deep scratches on my automobile. Keith gave me a great price and you cannot tell that the scratches existed. I watched customer after customer show up to his shop and he is friendly and treat customers with respect. They are Covid-19 prepared for each client. I felt safe from the time arrived until I left. This was paid out of pocket and KNS was the lowest price I received from all the quotes given. I will return again and recommend Keith and his team to everyone I know.
Bonnie B.
Bonnie B.
Jan 23, 2020
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I've used KNS several times. Today I left work early to make it in time for them to estimate my car. The owner was talking to another customer. Another employee greeted me. Then she said, though it was 4:50, it was too late for an estimate and to come back tomorrow. She wasn't the least bit sorry I left work early to get there before closing time. I hope I can find some other body shop I like because it isn't businesslike to run off customers! How can they serve customers who work if they close at 5pm?
Hannah B.
Hannah B.
Sep 09, 2019
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I went to KNS in 2017 to get my front bumper fixed. I have spent the past two years paying for damage to the paint and seal from natural elements and finally my new auto-body shop said it's worth just completely replacing instead of continuously paying for cosmetic upgrades. When they took it off...KNS had put a white bumper on my black car! I had so many issues with the paint chipping, cracking and flaking off when it rained hard, when it was over 100 degrees, etc. and could never figure out why. It was cause they had just done multiple layers of black paint over a white bumper!! They did
Lawren T.
Lawren T.
Mar 25, 2019
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This place and the staff are amazing. I was driving down the highway and a rock was kicked up from a truck and shattered my passenger side door window. I was so startled. I had previously worked with this company when I got into a car accident during a rainy morning and another car spun out at hit me. I read the reviews and chose this place. From begging to end was a great experience and made the process so easy and worry free. Even when I went to the rental place the clerk spoke so highly of the owner. I digress lol. But back to my window, I remembered the awesome service from 2 years
P. W.
P. W.
May 30, 2018
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I took my car there to have some rust work done and the door seal was not put back properly, and there was some kind of filter they had to take off and was left it in the trunk of the car. I didn't have any problem with taking the car back and the guy put the filter back but did not know what to do with the seal where they had fixed the car and the owner was not there so I said I would gladly come back when he as there. I came back a few days later and the owner looked at it and I explained that it was ok but I just wanted him to fix it. I didn't remember it being bent when I brought
Elise H.
Elise H.
Apr 24, 2018
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Had a great experience here! I needed some large patches of chipped paint above my windshield fixed, and they did a great job. Everyone there is so personable, the price was fair, and they got the work done really quickly (less than two days). I appreciated that the actual cost didn't end up being more than the quote and that they went to the extra effort of cleaning off the top of my car (which was admittedly pretty filthy). Highly recommend!
Davin S.
Davin S.
Apr 20, 2018
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I'm left with mixed feelings after using Keith & his crew at KNS. I chose to use them after the many positive reviews on Yelp, several of which mention how he was willing to redo work that wasn't satisfactory and stood by his word when dealing with customers.

The main work he did on our car was to take out a front fender dent and repaint the damaged area on the car. The work was done beautifully, and I have no complaints on that at all.

However, when he wrote up the initial quote on the work, he was on the high side compared to other estimates I'd had. I asked if he would
Lisa S.
Lisa S.
Apr 06, 2018
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I think they were pretty reasonable, and honest. I really have nothing to compare them to as this was my first major auto repair.
They are all certainly nice....The place itself is not really comfortable for sitting, but most people probably don't wait for their cars anyway.
I would recommend them based on my experience, and I would go back myself!
Alex R.
Alex R.
Jan 11, 2018
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I brought my car in in really bad shape after an accident but had a price limit. Keith very kindly agreed to take on the job, despite being super busy. He and his sister are so kind and personable. I told him that the car could look terrible, as long as it ran. When I came back the car looked nearly perfect -- Keith said his crew member refused to do a job that looked only halfway done. I will never go anywhere else if I ever need to fix my car again!
Sigrid G.
Sigrid G.
Nov 13, 2017
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KNS is the greatest! Keith is honest, professional, kind, and reliable. Not only was his crew's work faultless, but he interacted seamlessly with my insurance company. When I recently lost an altercation with a concrete parking-garage pillar, Keith gave me an immediate estimate. His sister ordered the parts, and as soon as they arrived, I took the car in. KNS completed the repairs in two days and washed and vacuumed the car, as well. In the interim I received calls updating me on the progress.

All of these features are laudable, of course, but the icing on the cake is Simba, Keith&apos
Elizabeth S.
Elizabeth S.
Jul 31, 2017
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Hands down the best auto shop I've ever been to. Keith gave me an estimate for fender repair and a new fender liner below everywhere else I looked. I could tell immediately that he's an honest guy who takes great pride in his work. Keith and his team repaired everything as discussed within just a day, took off the duct tape glue that I thought had stained the outer rim, and even cleaned my car before I got it back. This place is professional, knowledgeable and honest. I'd recommend KNS to anyone and wouldn't go anywhere else.
Kim B.
Kim B.
Jul 13, 2017
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I highly recommend KNS Collision in Carrboro. I have used them several times over the years. Just had my Mercedes bumper and windshield fixed this week. Outstanding job!

Keith Newman, his family and staff are professional, kind and honest. Highest quality in everything they do at a very reasonable price.
Kait A.
Kait A.
Mar 11, 2017
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Fabulous experience! I called with some bumper issues (one too many times pulling into a parking space too close...ugh) and was told to bring my car right in that morning. I dropped it off and was told it would be ready that afternoon -- could it be too good to be true?! Sure enough, it was ready in a matter of hours! I was charged less than $50 to get my bumper tacked back up, which was much less than I was quoted elsewhere (probably more than doing it myself, but I'm hopeless with car repairs!). I can't speak to value/service for bigger body jobs, but was very pleased with my results
Rich T.
Rich T.
Aug 19, 2016
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My experience with Keith could only have been better had they brought my car to my door and then cooked me dinner. My Jetta was hit from behind and sustained what another body shop said was $2,800 worth of damage, which I thought was fair. Keith said it was closer to $2,100 -- but there may be things he couldn't see until he had the car peeled apart.

I went away for the week -- and got a call from Colleen (Keith's sister, and office manager) telling me the damage was indeed a bit more extensive than they originally thought. The total would run $2,600. Still under the original quote
Rhesa R.
Rhesa R.
Jun 22, 2016
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Do not recommend this body shop. Battery was replaced and told by AAA that it's not new. Doorlock was repaired on one side and lock on other side was broken after pick up. side panel repair was marginal. Condescending and rude owner does not stand behind his work.
David C.
David C.
Dec 25, 2015
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Great experience here. They were highly receptive to my concerns about the car and clearly worked overtime to get my car back to me before Christmas. On top of that, they threw in interior and exterior detailing. Wonderful people!

My car definitely came back looking like new.
Richard C.
Richard C.
Apr 10, 2015
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Keith Newman, the owner of KNS Collision of Carrboro, NC, is an unscrupulous and dishonest man, and I advise you to read this whole review before bringing your car to him for any kind of automotive work.

April 9, 2014 - 3:30 PM

My car had been backed into in a parking lot, which scraped the front bumper in three areas, but the person who had done it was kind enough to leave a note. I brought my car to Keith Newman of KNS Collision, because at the time, his business had only 5-star reviews with nothing but good things to say. After a short wait, I was greeted by Keith, and we went outside to take
Tim B.
Tim B.
May 05, 2014
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The best ever. Keith did everything to help me and made sure my car had the most perfect paint job. He additionally repaired what I thought was irreparable damage to my hood and radiator cage.

I recommend to everyone. Better than the rest and honest.