At DFW Collision Centers, we distinguish ourselves through satisfaction, safety, and quality auto body repair in the Dallas/Ft. Worth Metroplex. As our customer, you will enjoy feeling confident that your vehicle is in expert hands. Our I-CAR Certified shop is staffed by people who have years of experience in auto body repair.
You'll be glad you chose DFW Collision Centers - our commitment to quality, integrity and excellence is evident in the results you see in your restored car, truck or SUV. We offer complete auto body service on all vehicle makes and models - from repairing the mild fender bender to more serious damage.
You'll be glad you chose DFW Collision Centers - our commitment to quality, integrity and excellence is evident in the results you see in your restored car, truck or SUV. We offer complete auto body service on all vehicle makes and models - from repairing the mild fender bender to more serious damage.
Services
I hereby authorize the repair work to be performed along with the necessary material and agree that you are not responsible for loss or damage to the vehicle, articles in the vehicle, fire, theft, or any other cause that is not a direct result of your gross negligence or for delays caused by unavailable parts or delays in parts shipped by the supplier or transporter.
Reviews (20)
Rita S.
Jan 22, 2022
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I cannot rave more about this business. I needed some body work on a new car that had damage after a hit and run incident. That was upsetting enough. But, thanks to the fine, professional and accommodating staff at the DFW Collision Center, an awful, and upsetting situation was completely turned around by their expert handling and problem resolution. I was especially concerned they could match the unique paint color, 'blue print,' to the rest of my car. From the start of my experience in December 2021 to the repair work completion January 2022 - every single aspect of this process was
K. McDermott
Jul 01, 2021
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Amy Hale Hale Bound Company
Nov 24, 2020
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DO NOT TAKE YOUR CAR HERE!! They kept our car over a month after we took it there for repairs due to an accident. When we got the car the, AC, Alarm System, Speakers were busted and they left the car empty on gas! Took the car back and they called us the next day saying they would not fix anything and we need to come it back. We will file a complaint with the BBB and with our insurance company. Both Gene & Gene Jr....need to work on their customer service skills.
Chris F.
Jan 03, 2020
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Wasn't happy with their poor communication. Ashley assured me at first meeting that she would call me every 2 days. Didn't happen. I had to call to get updates. Left 2 voicemails that she later claimed she never got.
Also told me in the bid it would take 8 days to complete work. It took 15 days. So I went without a car thinking car would be done "tomorrow" which just never happened. I just wouldn't trust any bid quote they give on timeframe.
Also told me in the bid it would take 8 days to complete work. It took 15 days. So I went without a car thinking car would be done "tomorrow" which just never happened. I just wouldn't trust any bid quote they give on timeframe.
LovingYOU Life Ministries
Nov 03, 2019
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Allen W. was amazing!!! He was responsive, professional, and courteous. He kept me abreast of every stage of the process from beginning to end. There was a parts shortage and Allen kept me informed throughout the entire process. I thought I'd receive my vehicle back a lot sooner than I did, but the delay was not necessarily due to DFW Collision Centers (Grapevine). Allen was absolutely great to work with! He ensured I had the latest status and kept in constant touch. And in the end Allen took the time to explain the final bill with me. He walked me thru every aspect of the comprehensive repair
Jessie A.
Apr 20, 2019
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You guys ... seriously this place is the only place to trust for your collision repair needs. They are so great, honest, and quick! Just recently my husband was driving home on the freeway when a landscape truck with a bed driving near him had a plastic trash can fly off and hit the front of his car. We've only had the car for less than a year so we were not happy!! He took it to DFW Collision and repair to get a quote as it looked like it could just be buffed out. Mark looked at it and put some orange cleaner stuff on it and the scuff marks are completely gone! No charge!! They could have
Krystal D.
Apr 11, 2019
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Professional, efficient, caring and fast. I worked with Brad ...the entire team is awesome. Brad went the extra mile and kept me updated almost daily. Pick up and drop off were a breeze. I drove away feeling so much better and feeling like I was driving a new car. My car even smelled amazing when I picked it up! I would absolutely recommend this collision center.
Lauren B.
Mar 16, 2019
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Everyone there was super helpful and they made getting my car fixed after a wreck smooth and painless. They called to update us on the progress every few days which was super unexpected. One of my headlight bulbs went out and I took up there to make sure it wasn't due to something they worked on, turns out it was just the bulb but they replaced it without hesitation. I definitely recommend.
Tyler Gregg
Nov 25, 2018
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Kylene H.
Aug 09, 2018
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Vera Viviona W.
Aug 04, 2018
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Carly K.
Jul 14, 2018
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Brittany C.
Jul 07, 2018
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So impressed with dfw collision, they fixed our 2017 Ford lariart to brand new. The front desk was helpful with telling me where to rent a car & when I arrived they called enterprise to have me picked up. Jim was really nice & even had the vehicle ready two days early. My truck looks amazing and even better then the day we bought it. I’m Grateful I found dfw collision, since they are one of the few who work on fords.
Mike C.
Apr 25, 2018
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Cyle Brossman
Dec 31, 2017
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Was unable to get State Farm to do the work at DFW Collision Centers, but I spoke to 3 different representatives at DFW Collision and they were more helpful than anyone else I have spoken to all day. While State Farm has failed to follow up and do the work of coordinating the claim, DFW Collision has been helpful and attentive - even though they aren't even going to get the work. Top shelf service at the first point of contact. Well done.
Omar Lugo
Oct 01, 2017
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I decided to use this collision center as I red some good reviews but it was totally a dissapointed experience. This people charge a lot for my repairs and the job was totally wrong. I dont know what kind of employees and painters they have but they are the worst. My family own a business like this one for 50+ years and the work is 100% much better than this people. Total ripoff. First they broke my sun roof, passenger seat belt, radio antenna. The top/roof paint have stains and i took it back and it the same. The painter definately dont know how to paint or polish the cars. The sunroof also have
Ryan McManus
Sep 22, 2017
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In the span of five days my family was involved in two no-fault collisions on two separate cars. After the first I limped the car to the nearest collision shop without reading any reviews, it was DFW Collison East. Had I read the reviews I would have went somewhere else as they were terrible but I am glad I didn’t. My service advisor (August) and the lady at the desk (Debbie?) were great! They walked me through the entire process as we had never had an accident before. This place has had a change in mgmt recently, apparently.
Four days later, same thing. Everyone found it funny that I was back
Four days later, same thing. Everyone found it funny that I was back
Christopher C.
Jul 20, 2017
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Jade R.
Sep 06, 2016
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My repairs were satisfactory, but my car was delivered a day later than quoted.
You should also remove ALL items of any value. Yes, the company has you sign a waiver that they aren't responsible for any personal items, but when you do have something of value stolen, as I did, any such waiver doesn't excuse theft. It's simply wrong and shouldn;t be tolerated by the company or any customers.
You should also remove ALL items of any value. Yes, the company has you sign a waiver that they aren't responsible for any personal items, but when you do have something of value stolen, as I did, any such waiver doesn't excuse theft. It's simply wrong and shouldn;t be tolerated by the company or any customers.
Mark H.
Dec 07, 2015
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Multiple-time customer, unfortunately. No, not because it's a bad place--quite the opposite. Unfortunately, because shortly after somebody hit my car in a parking lot, my wife got into an accident in her car.
Repairs on both cars were great, with good attention to detail. Only disappointment on my car was a stalling issue that was reported as fixed but was not. Had to return the car. Once they figured out what was needed (reprogramming the idle computer because the battery was removed for the repair) the issue was resolved.
Unlike Michelle (review below), hope to not see you guys again
Repairs on both cars were great, with good attention to detail. Only disappointment on my car was a stalling issue that was reported as fixed but was not. Had to return the car. Once they figured out what was needed (reprogramming the idle computer because the battery was removed for the repair) the issue was resolved.
Unlike Michelle (review below), hope to not see you guys again
