Tel West Communications
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Tel West Communications
Keeping up with a changing IT environment can be complicated, but you don't have to do it alone. TPx provides managed IT, cybersecurity and unified communications solutions for your business. Bringing people virtually together is easy with an intuitive unified communications solution like UCx with Webex.

It's a single app for calls, messaging, meetings, video, screen sharing, and so much more. Whether you're a small business, enterprise or call center, experience quality voice and unmatched collaboration capabilities with UCx. Fully managed and co-hosted IT services that enhance performance, optimize networks and improve system stability.
Services
Since 1998, TPx has helped businesses navigate a complicated and evolving IT landscape. Our passion is IT and we're committed to making IT easy for our customers. With a full suite of managed IT, cybersecurity, network connectivity and unified communications solutions, TPx helps businesses solve their IT challenges.
In just 30 minutes, understand which areas of your cybersecurity need attention and what you can do to better protect your company with our free ransomware evaluation. Gain rich insights into where you have the most exposure in your business and how you can protect yourself against ransomware attacks.
Get a comprehensive overview of your TPx account, including orders, service tickets, billing, and more. User guide articles and videos for portals, phones, desktop/mobile apps, call center, enhanced integrations and more. Implement an advanced collaboration platform while keeping your existing PBX hardware in place.
Far beyond just taking calls, your team needs to collaborate and exchange information faster than ever before. Traditional telecom infrastructure isn't built to support the constant connectivity and productivity that modern businesses demand. TPx delivers unified communications and collaboration services in the cloud, giving you and your team the flexibility to stay connected to your business however you choose.
Hosted and cloud private branch exchange (PBX) options give businesses of all sizes high-powered, reliable voice options. Looking for a better cloud based phone option? Look no further than TPx's hosted PBX capabilities. TPx can help you break the shackles of premises-based equipment and connect your multiple offices or locations with a business-grade Hosted PBX.
Reviews (1)
Bill Crotty
Bill Crotty
Dec 20, 2019
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Persistent, egregious issues with overcharging and over-selling equipment to clients who aren't intimately knowledgeable about the products and services. This is also the most complicated administrative system of four similar/competitive companies I've used for more than six months.
In my experience contracting this company, I've observed predatory sales practices and a severe lack of customer support. They have repeatedly refused in what often feels like bad-faith; more than once saying one thing verbally, and replying differently by email.