Caribou Property Management is a full-service property management company located in the Madison area that cares about your investment. Our office is currently closed to walk-in visits. However, we are accepting visitors by appointment - just call our office at 608-286-3825 and listen for the prompts to reach the person you wish to meet and schedule your appointment directly.
All visitors to our office must wear a face mask and will be asked to use hand sanitizer (provided). Payments or other items can be left in our exterior blue drop box located on the south side of the building (to the left, around the corner from the front entrance). Learn more about our game-changing residential management services.
All visitors to our office must wear a face mask and will be asked to use hand sanitizer (provided). Payments or other items can be left in our exterior blue drop box located on the south side of the building (to the left, around the corner from the front entrance). Learn more about our game-changing residential management services.
Services
Heather Finnegan was promoted to Director of Operations in 2019 after joining Caribou in 2018 as an Association Property Manager. She has over ten years of experience in residential property management and operations as well as real estate sales and appraisal. Heather oversees the day to day operations of the company providing an exceptional customer service experience to the company's clients.
We are the owners of a small number of rental properties who wanted a property management company that was a partner in our investment. Partner with the very best. At Caribou Property Management we know that exceptional management helps communities thrive. As the industry leader in community management, we are dedicated to providing the very best service to our communities and homeowners.
Caribou's comprehensive management service is delivered by a professional management staff. We are absolutely dedicated to your property. Caribou's comprehensive management service is delivered by a professional management staff that will allow you the freedom you are looking for when hiring a management company.
Caribou Property Management, LLC provides Condominium Owner Association (COA) and Homeowner Association (HOA) services to communities looking for an organized approach to managing their residential assets. We will perform a variety of tasks, depending on the needs of your Association and the directives of the Board of Directors.
With a reduced 5% management fee, Caribou can manage your apartment building professionally, ensuring its financial success. Caribou has special pricing available for apartment complexes of buildings with 40+ units. All fee structures are designed to be in-line with the performance of your property.
Reviews (10)
Jenna Heller
Jan 19, 2022
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Andrea Morrison
Dec 18, 2021
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Jeanine Schneider Neaners
Oct 06, 2020
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Our condo association had a contract with Caribou Property Management last year. The board of directors had to constantly remind them of projects that needed to be done and when our meetings were. Almost immediately I felt like my job as association president had become managing the management company.
Even though we paid an extraordinary amount of money per month for their services we still seemed to get nickle and dimed with "fees."
Whenever they dropped the ball they always had some excuse "we're moving our office" or "you have been assigned a new rep" or "I've been off." There was never any
Even though we paid an extraordinary amount of money per month for their services we still seemed to get nickle and dimed with "fees."
Whenever they dropped the ball they always had some excuse "we're moving our office" or "you have been assigned a new rep" or "I've been off." There was never any
Michelle
Aug 31, 2020
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When my daughter moved out of one of the buildings managed by this company, they lied about sending her security deposit. She moved out in early July and it took this company until late September to return her deposit. They were unresponsive and lied about the date they sent it. We can tell by the postmark when it was sent (which was 2 weeks after the date they were legally obligated to send it). They claimed maybe it was lost in the mail, yet every person in that building had the same experience. It was only after we filed a legal claim against them that they returned our money. I think they assume
Jeremy Strandberg
Sep 25, 2018
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Just the worst. Would give 0 stars if possible.
We had them "manage" a single family home in Stoughton for almost 2 years. During that time:
1) The associate in charge of our property quit (or was fired?) 3 times. We were never notified. A new associate was never assigned, or if they were, they never notified us that we had a new contact. As a result, inquires to our old contact went unanswered.
2) Over the course of 9 months, they allowed the tenants to fall almost $1000 behind in rent. They never notified us that this was happening.
3) In April 2017, Stoughton police notified Caribou that
We had them "manage" a single family home in Stoughton for almost 2 years. During that time:
1) The associate in charge of our property quit (or was fired?) 3 times. We were never notified. A new associate was never assigned, or if they were, they never notified us that we had a new contact. As a result, inquires to our old contact went unanswered.
2) Over the course of 9 months, they allowed the tenants to fall almost $1000 behind in rent. They never notified us that this was happening.
3) In April 2017, Stoughton police notified Caribou that
Tom Nelson
Jul 21, 2018
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Randy Larson
Oct 16, 2017
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Caribou started managing our property a couple years ago and the changes and improvement have been impressive. Great communication skills, very responsive and they take pride in their work. I would recommend Caribou to anyone looking for help with their property or owners unhappy with their current property manager.
Mohammad Zagnoon
Jul 10, 2017
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If I could give this place 0 stars, I would. I signed up for property Management services from Caribou around March of 2017. The property had existing tenants that were about to move out. Caribou found a tenant, and very quickly started racking up unauthorized maintenance charges. I strictly indicated that ANY maintenance request should be run by me before any work is done, and that request was ignored time and time again. If they did ask for my approval, they never provided an estimate for the work, and I was often surprised when the rent depoited into my account was several hundred dollars less
Dj Aeschlimann
Jul 08, 2017
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They bought our apartments from the property company we signed the lease with. They have been nothing but problems since they took over. They raised the rent, and trying to charge us $100 for maintenance to come and pull something out of the garbage disposal which wasn't really broken. Crazy. Glad we're leaving.
UPDATE:
They did resolve the issue we had, they my roommate back and apologized about the previous issues and the person who gave us these problems. When moving out they also returned our full refund that we paid to the original property management company.
UPDATE:
They did resolve the issue we had, they my roommate back and apologized about the previous issues and the person who gave us these problems. When moving out they also returned our full refund that we paid to the original property management company.
Jim Landers
Sep 13, 2016
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Terrible service and communication. It is easier to manage the property on my own from overseas than working with Caribou.
1) After discussing in person, over the phone and then in writing via email with 3 Caribou employees about an important requirement of the lease, my requirements were never included in the lease.
2) I gave Caribou 3 options to resolve an issue they caused. They picked a different (unacceptable) option and never told me. I found out months later when showing up to my property in person.
3) Caribou tried to push out the current wonderful tenants, telling them that the landlord
1) After discussing in person, over the phone and then in writing via email with 3 Caribou employees about an important requirement of the lease, my requirements were never included in the lease.
2) I gave Caribou 3 options to resolve an issue they caused. They picked a different (unacceptable) option and never told me. I found out months later when showing up to my property in person.
3) Caribou tried to push out the current wonderful tenants, telling them that the landlord
