Urban Mining
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Urban Mining
We tear down every item to recover valuable commodities and precious metals while preventing toxins from entering at-risk environments. Urban Mining properly disposes of and/or recycles your electronic devices, and destroys the data they contain, safely and securely. We also sell reasonably-priced, refurbished devices at our store.

Urban Mining is e-Steward and B-Corp certified, indicating that our e-waste disposal processes meet the requirements of social and environmental standards. When entrusting your e-waste to Urban Mining, you're securing the confidentiality of your business's data, boosting your reputation as an environmentally committed company, and actively contributing to efforts that make our planet a cleaner place.
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We are committed to the environment, the community, and the pursuit of disruptive technology and smarter value creation. We are committed to a higher standard of accountability in an industry plagued with distrust. We express our commitment to our customers, employees, investors and community through our voluntary corporate structure and earned certifications.
Urban Mining was born from a commitment to innovate an environmentally responsible solution for the growing global issue of hazardous electronic waste. Founded in 2010, by Navy Veteran Juan Carlos Villatoro, Urban Mining is disrupting the process and repairing the reputation for electronics recycling with a focus on environmental sustainability, transparent downstream management and attention to data security.
Our services cover the full range of IT asset management and disposition services, including DOD compliant data destruction, audited tracking, resale of assets with marketable value, and the complete tear-down of old electronics resulting in a net zero impact on landfills. We are committed to smart, strategic partnerships with our clients.
To deliver innovative recycling solutions for electronic waste, increasing recovered value, reducing environmental impact and creating opportunities for our customers and our community. To minimize the impact of human progress on the earth's natural resources and inspire others through our dedication to the environment, our community and the pursuit of innovation.
Electronics recyclers and refurbishers certified by e-Stewards are recognized as having met the highest standards for environmentally safe and secure recycling of electronics. The e-Stewards Standard is the highest standard for globally responsible electronics recycling and reuse. It prohibits the export of hazardous electronic waste from countries -- developed and developing alike -- and insists that viable technology be reused.
Reviews (20)
Max Boothroyd
Max Boothroyd
Jan 13, 2022
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Purchased a great used Dell Monitor. AJ was kind and informative while helping me. 10/10 will be going back.
Fla Cali
Fla Cali
Dec 27, 2021
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The guy at the register was nice but I had to return the first refurbished laptop and now the second one doesn’t work either. Experience poor because laptops are not working I recommend anyone to buy a brand new laptop because the odds of these failing are high
Catherine Ballbe
Catherine Ballbe
Dec 18, 2021
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Urban mining helped me over the holidays when they were very busy to get help restore my old computer and get a new one in my price range. great communication and quality- plus recycle option is great
Tara T.
Tara T.
Dec 07, 2021
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I sent my friend Timothy Daniels to get his computer set-up. I've used you 3 times and been happy. He's been run through the ringer.
Set-up but ruined his battery. Then 2 weeks to get battery.
Sold him battery and don't tell him or help. Hp cord for dell isn't working. So now after all this he still can't use the laptop.
This is a person who is not savvy. I'm sooooo disappointed. He's just trying to get connected.
I've never seen such careless care of a customer.
Larry Cirillo
Larry Cirillo
Aug 04, 2021
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Dropped off macbook for a warranty repair and was told they had the parts in the back. Get told this morning it will be 10 days before i would get it back. Not happy. I use this for work more than personal, and cannot go 2 weeks without a loaner or no communication from the company.
Jacqueline Pierre
Jacqueline Pierre
Mar 31, 2021
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Purchased a laptop for my 3 kids through Duval schools. A few weeks later one of the screens went bad. Called and they fixed it free of charge because of the warranty.
Cristina Ledford
Cristina Ledford
Oct 26, 2020
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Bought a refurbished laptop today and the process was very quick! The associate was very knowledgeable and helpful which made my decision super easy. I will be back as there are deals galore!
Dawnisha S.
Dawnisha S.
Oct 10, 2020
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I have purchased computers from this location for years. Occasionally there is an issue where I need to return a computer and have it either corrected wlor switched out. Recently I needed to have service on a computer I bought from them in the past. Although it was out of warranty, they still said that they would replace the speakers with new speakers. Not only did the replacement speakers not work, a new issue was added as my space bar and trackpad both were messed up when I got them back. I took it in twice and they would not do anything to help me because they said they worked on the speakers
James B.
James B.
Jun 18, 2020
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Love this place and the customer service is always top notch!This group is absolutely the best in Jax!
Deana Nicole
Deana Nicole
Nov 23, 2019
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Excellent service. Quality product. Decent prices. Very happy with laptop. Veteran owned a plus too. Thank you!
Ian Stake
Ian Stake
Oct 28, 2019
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Great company! Great people! Highly recommend! Have bought laptops, desktops, iMacs and have been very satisfied.
Kyle P.
Kyle P.
May 26, 2018
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Great place! Christian is the best. Good deal on graduating laptop. Daughter loves it
John C.
John C.
Apr 25, 2018
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Picked up a used Dell laptop in great condition for a very reasonable price. Superior service and answered all of my questions ( I had a few!).

But the detail to service and friendliness far surpassed anything. I would come back just based on that. I like honesty :-)
Amy F.
Amy F.
Mar 16, 2018
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This place is fantastic for purchasing computer equipment. I walked in, no waiting, and someone friendly and very knowledgeable was able to help me pick out the best laptop to work for my needs and an extremely reasonable price. They offer 90 day guarantees and will be my "go to" place from now on for electronic repairs and services. Highly recommend!!
Julio P.
Julio P.
Jan 25, 2018
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Great customer service! Excellent selections in computers! Will purchase from them again! Highly recommended!
George Riveran
George Riveran
Nov 24, 2017
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I come here everyday place is awesome and customer service is excellent I I would definitely come back
Jackie T.
Jackie T.
Oct 17, 2017
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Haven't received my item so my review is not complete. This is based on their customer service this far. I Placed an order online through Tech Rescue/DCPS to purchase a refurb item through them Oct. 3. After purchasing, I got an receipt email stating "Due to high order volume, it might take up to 2 weeks for your order to be processed." Okay, UP TO TWO weeks and my order will be processed. The charge went through to my credit card immediately. I emailed them last week to notify them of an error of the billing/shipping address however never got a response back. I let it go since I
June B.
June B.
Sep 18, 2017
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I have found a real jewel in this place, they are one of the most unique places I have ever had the pleasure of doing business with. I took my laptop in for repair. I was invited to wait but choose to leave my computer and return later in the day. Upon my return the tech started working on my computer, diagnosed the problem before he even took it apart. Once inside he had determined the issue correctly. Within 30 minutes he had it repaired and I left a very happy customer having my computer repair the same day I dropped it off. I also learned the history of the company, and that they are
David C.
David C.
Jul 13, 2017
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Great folks, good prices on repairs and a replacement for my laptop (motherboard was broken). Jim & Johnny were very helpful and pleasant. Also, they are certified to do e-waste disposal--no more out-of-my-way drives for me to drop off the old stuff.
Steven K.
Steven K.
Feb 28, 2016
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For IT services and tech repair these guys are as good as it gets. The best prices of any place I've seen with super helpful staff (Ask for Johnny or Jim). They also recycle your old stuff at no charge. I bought a new Dell Latitude laptop for under $200 and adding extra memory cost $10.