As mail service pharmacy options grow, it is important to have a means of verifying that an organization can address the dynamic of cost and quality. Windsor Pharmacy chose to demonstrate its commitment to industry best practices and regulatory compliance by undergoing a rigorous URAC review and receiving an accreditation of its services, said URAC President and CEO Kylanne Green.
The nicest most courteous pharmacy that I have ever used. NEVER a mess up with prescriptions and the amount of effort that they put into getting in touch with your insurance and making sure you pay as little as possible out of pocket is next to none. Will never use another pharmacy as long as I live.
The nicest most courteous pharmacy that I have ever used. NEVER a mess up with prescriptions and the amount of effort that they put into getting in touch with your insurance and making sure you pay as little as possible out of pocket is next to none. Will never use another pharmacy as long as I live.
Services
Windsor Pharmacy is an innovative company that brings the traditional pharmacy model into the modern era. Our team of specialists leverages its unique understanding of the dynamic between patients and doctors to cut through the "red tape", creating a smooth, efficient, and hassle-free process. Windsor's trained professionals have years of experience.
We provide our physicians & prescribers a helpful informational card to give you patients walking them through our easy registration process. As a physician, you can have total confidence that we'll provide a smooth, hassle-free experience. We give your patients the "red carpet" treatment, and we collaborate with you and your staff to create quality solutions and highly personalized care.
What do you get when you combine cutting-edge advancement with the personal feel of a local drug store?. Our friendly staff of experts are highly responsive, patiently answering your prescription-related questions, including dosage, side effects, interactions, and providing any other information you need.
Reviews (10)
Antonietta Ivancich
Dec 14, 2021
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I thought this pharmacy was good the first time I used them. After that it went downhill. They have the worst people there answering the phones. They cut you off when speaking and they don’t care if they are nasty. The worst customer service I have ever experienced. If you can void them, don’t use them.
N. N.
Oct 23, 2021
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I only gave this pharmacy 1 star because they used to be good. I used to love the Windsor pharmacy Bayside location. They were reliable, short in-store wait times, and quick delivery times. HOWEVER, ever since COVID, they moved to the Syosset location, and never have the needed medications, even the basic antibiotics. But what’s worse, is that when they don’t have the medication, instead of calling to let you know, they have you waiting for it for days with no communication.
You only find out when you decide to call. I’ve once been waiting for my needed medication after 5 DAYS. How unprofessional
You only find out when you decide to call. I’ve once been waiting for my needed medication after 5 DAYS. How unprofessional
Sheldon K.
Jul 03, 2021
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K. W.
Jun 01, 2021
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Actually not sure how this pharmacy is charging me $61 for my prescription/medication. I switched to CVS pharmacy literally right across the street and I was able to buy it for $10. extremely shady practice from this pharmacy or extreme incompetence. highly suggest you not to use this pharmacy and use cvs pharm right across the street.
Tasleema Hiyaat
Apr 20, 2021
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Extremely rude customer service. If I could give a negative review I would. They answer the next day and can never answer my questions properly rather they go around the boat. I've been dealing with them for 6 months and it's one I'm so glad I'm done with. I've been dealing with a guy name Travis who's extremely vile and rude he acts as though I'm always by my phone.
Kimberly
Mar 20, 2021
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Extremely rude customer service. I’ve been waiting for my medication for almost two weeks now when I called to get an update today a men answer the phone and was extremely rude and hung up the phone on me. That is not how you talk to people! Windsor pharmacy management please educate your customer service staff!
Rene Stallone
Dec 03, 2020
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Bipolar Marci needs to seek professional help ! Instead of purposely abusing csr workers, she need to focus on reversing and filing insurance claims when patients cancel their order, so that they can have their prescriptions processed at their local pharmacy! She keeps forcing customers to accept an excessive amount of prescriptions, even though they keep repeating that they don’t need it ! Just so that she can process her unwanted coupons. She is dangerous, fraudulent and evil and the workers need to stop complaining silently but report her to NY STATE LABOR DEPARTMENT!!!! There is absolutely
Brenda Williams
Jun 11, 2020
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WORST EXPERIENCE IN MY LIFE ! My cousin and i will NEVER use Windsor pharmacy again! My doctor said ask for a man working there the name start with T. He sound crazy and rude. He said he would call me back. When I call after 5 days he kept on lying to me saying he’s mad at me because i never answered my phone. My cousin is also a patient there who said he treated her the same way too and never called her back and said he would. She said she thought she dialed a psychiatric ward by mistake. We both check with our phone company they said this man is lying , he never called me or my cousin back
Natalie G.
Jun 07, 2019
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This place is not friendly at all especially the lady that’s usually on the cashier with the glasses. She is extremely rude and unwelcoming and doesn’t even offer an apology for not having what I wanted or helping. The cvs however has everything and friendly staff and I will keep going over there instead.
Michael Sullivan
Dec 08, 2018
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My list of hard to get meds is a terrific challenge every month, Shelly has
never let me down, and she has been the consistent professional for a few years now. There are times I just wouldn't know what to do if not for Her concern and hard work.She has never dropped the ball,sometimes I don't know how She does it. Thank You Shelly, and the Windsor staff;so Very Much
With sincere gratitude,
M.Sullivan
never let me down, and she has been the consistent professional for a few years now. There are times I just wouldn't know what to do if not for Her concern and hard work.She has never dropped the ball,sometimes I don't know how She does it. Thank You Shelly, and the Windsor staff;so Very Much
With sincere gratitude,
M.Sullivan
