Cresthaven
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Cresthaven
Our spacious apartment homes provide carefree living with a professional management team to take care of your every need. We are also the perfect, central location. You will be just minutes from downtown Salt Lake City, or downtown Provo. We are also the perfect location for shopping. You will be able to walk to the Traverse Mountain Outlets & Cabela's!

If you would rather hike than shop, nearby Timpanogos Caves, American Fork Canyon, and Provo Canyon provide ample access to hiking, jogging and biking trails in the beautiful Wasatch Mountains. Lehi is the ideal location, especially when you make Cresthaven your new home. Move-in costs will vary depending on the application process, as each application is looked at individually.
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Reviews (22)
Peter Williams
Peter Williams
Dec 20, 2021
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It was ok, the apartment was filthy when we moved in so we had to clean it. Any other complaints we had (about some pre-existing damage we came across, and a mouse that was living there) the staff was quick to respond, so that's a plus. The floors have little sound protection so we heard everything upstairs and we constantly got sound complaints from downstairs. I'm sure there are nice people that live there, but after a year being there we had yet to find them.
Christian Allen
Christian Allen
Oct 16, 2021
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I lived in Cresthaven from 2018 to 2021 while I was trying to figure out where to build a house. It was generally a good place to live. Having said that, my reason for the 1-star review is because they had a ton of issues with their online payment portal which cost me a lot of late fees. They switched platforms multiple times, so I would set up auto pay, just in time for them to change it again and then charge late fees when the auto pay didn’t go through. They were great about accepting rent in other ways initially. When I was having a hard time I could just call over there and they’d help
Melody P.
Melody P.
Sep 11, 2021
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Natalie was professional, kind, and very responsive. She guided us through the whole process and was extremely helpful. Thank you Natalie!! The property is beautiful with amazing views. The community center is well decorated and looks like fun! The location is perfect.
USMarine Semper Fi
USMarine Semper Fi
Aug 27, 2021
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Well let’s see what else they can add to the cost of rent. Phone you don’t use, cable you don’t want. Double the price on a garage compared too other locations. Good luck on parking even remotely close to your apartment. I could go on but you decided for yourself.
Aastha Jain
Aastha Jain
Aug 21, 2021
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The management is really bad and not helpful at all. They took a 500$ bill on our move out plus 200$ security fee(refundable) was also kept as cleaning fee. The discounts they give you at move-in are taken back as move out charges plus the refundable deposit. The apartment was left in shining conditions with no scratches . They take $125 mandatory media package charges even if you don't have a tv and don't require it . There emergency helpline is useless, no-one picks the call over weekend. If the fire alarm is beeping every 30 sec and making a headache to resident for the entire Sat && Sun then
Mark C.
Mark C.
Jun 16, 2021
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I recently moved into Cresthaven apartments. I had a Faucet leak And a garage light out.Talk to Taylor in the office about the issues. The maintenance crew J.T./Big Kahuna, Josh And Greg. They're always so busy Had my repairs done FAST it's nice not to wait.I thank the office And the maintenance crew For being so efficient. MARK C.
Samy Supergi
Samy Supergi
May 29, 2021
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Worst Management! Very rude and greedy. The location of the apartments is great and that’s about it. Nothing else about Cresthaven is great.
They have old/low quality appliances installed. The apartments are not super clean when leased yet you will be charged a hefty amount when you leave. No matter how professionally you clean the apartment, it will always be dirty for them and they will say the the charges are fair and justified. Posting the review late but better late than never!
Mia M.
Mia M.
Apr 15, 2021
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Excellent maintenance and the office is run smoothly. Calls are returned immediately, although someone is always there to pick up usually. The location is perfect and the apartments are very well kept and maintained. They are very diligent with any requests or complaints. I love it here.
Brem White
Brem White
Feb 02, 2021
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I have very much enjoyed the almost year I have lived in the Cresthaven Apartment Complex. The maintenance and management teams are absolutely outstanding! They have always been very friendly, personable, professional, and go above and beyond to help the residents with any of their needs. Cresthaven is a very well kept and beautiful complex. The maintenance team members are very knowledgable with regards to fixing just about anything, and are again very friendly and efficient. Shopping, groceries, mall, coffee shops, restaurants/bars, are all in walking distance. I have awesome neighbors, nice
Julie L.
Julie L.
Jun 02, 2020
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The apartment is not noisy from the neighbors and the grounds are nice.
However, I am writing this for my sister and her disabled veteran husband as she is too distressed to write it herself. After a year of scraping to pay rent she signed another year lease so she wouldn't have to pay $200/month more. But she realized she can't keep this rent as she has lost two income sources due to Covid. Her new lease starts today 6/1/20 but the last two days were a weekend so office not available. If she changed her mind and cancelled 3 days ago she could just pay one more month rent and then
Shay B.
Shay B.
Feb 04, 2020
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Location is great however, I highly would recommend you going somewhere else you average spending for a 2 Bedroom including utilities is $1700 a month. My husband and I moved in Nov 25 and since then we spent 1625-1750 we both work 12 hr shifts and are barely home. We ensure we turn off all the lights and we still had a utility bill that was over $400 including the bill from Cresthaven. Our fireplace is broken and that may have something to do with what's going on. But if we are wanting to leave and is $2500 plus a 2800 in rent with a 60 day notice.
Nicolas C.
Nicolas C.
Jan 03, 2020
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It's a decent place to live, but I think classifying it as "luxury" is a bit of a stretch. Appliances and fixtures (electrical and plumbing) are very basic and even more on the cheap end and not the most efficient out there. The apartments are fairly spacious and laid out well. There are places out there, however, with much larger garages that have extra storage space in addition to car space. There is ample parking on the property, so your guests never have to park on the street (illegal anyways in thos area). Intrusions by staff and maintenance happen far more often than any other
Tyler Smith
Tyler Smith
Jun 27, 2019
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I’ve really enjoyed my time living here. The location is right between Salt Lake and Provo giving you easy and quick access to both valleys. The apartments are nice and management is professional. Be aware that they require 60 day notice instead of 30 day notice and there are steep fees for messing that up. If you keep the rules you’ll get along well with management.
Tina F.
Tina F.
Apr 20, 2019
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This is an update for the review below. After speaking with management, a solution has been worked out. Like I mentioned before, the team here is great and while they aren't the ones who made the building floors, and can only do so much about noise levels, the definitely do all they can and it shows. I stand by my thoughts on getting a 3rd floor unit and will hopefully be able to update this to 5 stars once I move into my new unit here. My suggestion would still be to review the card of service that is going to be placed in the tenants mail box at the end of the month outlining all fees contacted
Ryan M.
Ryan M.
Sep 18, 2017
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I've been living here with my daughter for the last three months. I cannot trust the management or staff. They lied to me about how quiet the apartments are when I sat down with them to negotiate the lease. My daughter has a heart defect and the only thing I requested was a quiet apartment. Seven leasing agents (including management) were dishonest about how the windows are double paned and the walls are thick. They decided to stick me up against the busiest road and "guaranteed" me that it would be quiet. I hear every car, motorcycle, semi, truck, and loud noise from traverse mountain
Sandi S.
Sandi S.
Jun 09, 2017
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My father has been living at CrestHaven for three years and has enjoy it very much. He loves the location and all the conveniences. The staff is wonderful and they have always been very quick to take care of any problems he may have. The manager, Scott, has taken the time to hear our concerns and has worked with us to rectify the problem. I highly recommend living at CrestHaven Apartments.
Patrick M.
Patrick M.
Aug 08, 2016
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I've lived in Cresthaven Luxury Apartments for 2 years now. It has been a great experience for me. Everything I need is within a five minute drive of the complex. The pool area is amazing and very well kept during the summer, and the hot tubs are open year round. I really enjoy the leasing officers as well. My last complex had college kids running the property and it was a disaster. The leasing officers in Cresthaven actually listen and act when a request is made. My air was out once and was fixed by day's end. Neighbors are friendly and everyone tends to stick to themselves. Great for
Chad B.
Chad B.
Aug 05, 2016
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Absolutely love living here. Great location, amazing neighborhood, and super friendly staff! I typically don't like people but the staff is cool, I enjoy going to the leasing office just to say hi. Last year sometime there were some kids who got out of hand and I know it irritated a lot of residents. The management handled the situation professionally and kept everyone under control.

In previous places I have stayed, getting something fixed is like pulling teeth and replacing something is impossible. But the maintenance at Cresthaven is does prompt, supreme, textbook work. And they are persistent
Francisco F.
Francisco F.
Jan 12, 2016
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The Good:

The staff is super friendly and useful.

People have complaint about hidden fees. I have lived here for almost 2 months and all the fees that were explained in the contract is what Im getting charged nothing extra.

Maintenance does a great job when you need something fixed

(One of my favorites ) Internet is super fast you can use your own router not like other places that make you use their complex WIFI. Its part of the media package which is $35.00 out of the $100. Which to be honest is a great price for the speed you are getting. You will need to have a decent router.

Tons
Richard H.
Richard H.
Aug 10, 2015
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We just renewed our lease and look forward to another year in our home. Catherine and team have earned our utmost appreciation for the friendly, appreciative, family atmosphere our community offers.

The staff is so responsive whenever we have needs or questions and we look forward to using the clubhouse for our daughters bridal shower.

Keep up the great work!
Tyler D.
Tyler D.
Nov 24, 2014
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I can agree with Kevin, they do add in a lot of expenses that don't give enough value for the price. That is a major consensus among a lot of neighbors who are moving out. (Which is a lot)

I will say, they have been pretty fast when I need repair service and the apartments inside are fairly nice.

I also did get a "tow sticker" on my car. I bought a brand new one so it had the temporary plate. Talk about a scam, I would have ripped them a new one if I got towed.

They are NOT GOOD about salting the walks or shoveling. My pregnant wife has almost fallen multiple times. Not good
Kevin H.
Kevin H.
Nov 06, 2014
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Parking costs $100 extra, with which you're paying the complex to police the lot and sticker or tow vehicles with expired registration. This is said to deter abandoned vehicles, however leaving boats parked across multiple parking spots is allowable, an allowance utilized by multiple tenants to the detriment of others.

The complex also locks tenants into a $100 phone & data package w/ Veracity. Averages 3-4 M/sec, well under the already low promise of 10 M. Also, you're locked into Dish (non-HD, 1 TV, no DVR) and it'll cost an addt'l $45 to remedy its shortfalls.

The state