To provide professional heating, cooling and air quality services, and installations, and to maintain happy customers with a comfortable home without callbacks. That's our ultimate goal! On furnaces, heat pumps, tankless water heaters, air conditioning, air filtration systems, standard water heaters, and more.
We stock most parts on our trucks to complete the repairs the first time out to your home, saving you time, money and aggravation. We can also call to meet you so you don't have to wait at your home all day. Quality installations, provided by installers dedicated to creating a system that will improve your family's comfort in a big way, and educating you on how to set and maintain your system.
We stock most parts on our trucks to complete the repairs the first time out to your home, saving you time, money and aggravation. We can also call to meet you so you don't have to wait at your home all day. Quality installations, provided by installers dedicated to creating a system that will improve your family's comfort in a big way, and educating you on how to set and maintain your system.
Services
When your Heating and Air Conditioning systems are functioning at its best, it not only creates a comfortable environment, it also protects your home or office from humidity and moisture problems, increases indoor air quality and reduces energy costs. We carry the top furnaces, heat pumps, water tanks, fireplaces and AC units, from America's most trusted name brands.
Seattle can have some of the most chilliest winters in the country, but when temperatures do drop, you'll need to be certain that you have a heating system you can rely on. At Washington Natural Gas, we guarantee that you'll be completely satisfied with the services we provide at every single job. All of our Seattle heating specialists are licensed and professionally trained, so you'll always be receiving the best repairs available.
During the summertime in Washington, heat isn't anything to joke about. Often, your air conditioning system provides more than just comfort for you and your family. It can be a matter of safety and health to have a fully functional and efficient air conditioning system. Our Seattle cooling specialists work to make sure that your AC is always functioning at its best.
We Service all major brands, and carry a large inventory of parts on our services trucks. Our goal is to be able to diagnose and repair the problem in one visit, saving you time and money. All of our employees are professionally trained and have passed background checks, and will treat your home like their own.
Reviews (17)
Jason Priebe
Dec 29, 2021
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Maureen O'Connor
Dec 28, 2021
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Sam Underdown
Dec 15, 2021
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Deborah Paz
Dec 14, 2021
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I was panicked when my furnace showed a blinking red light. I called and spoke to Nicole who talked me off of the ledge, explained the importance of yearly maintenance (the equivalent to an oil change for cars) and was able to send a technician out to diagnose and remedy the issue. I highly recommend Washington Natural Gas and will call them ASAP when/if I need to replace my furnace in the future.
Carlos Robles
Dec 01, 2021
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Hunter Hooper
Nov 26, 2021
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Earl Hufnagel
Sep 28, 2021
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An elderly friend from our church had a leaky gas water heater. Local plumber was booked 2 weeks out due to labor shortage. WNG offered to send someone to replace it the same day. He did an excellent job. The only complaint I have is that when I scheduled, I was told I would receive an invoice before the technician arrived. I never received the invoice, and the price the elderly friend paid was nearly twice what we expected. Nevertheless, the installation was excellent, and we are satisfied.
Ryan Beach
Jul 30, 2021
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The team at Washington Natural Gas Heating & Air Conditioning is top notch! They were the ONLY company that could respond to my needs IMMEDIATELY and were there the SAME DAY! Mike, Roger, Serjei, and Jeff were very respectful of our home and did an AMAZING JOB! I highly recommend this team for any installation you are looking for! We had a tankless water heater, furnace, and heat pump installed and they completed all of the work in less than a week for a very competitive price! They were also able to work around my crazy schedule and communication was great! Look no further and make the call, you
Ed Chaban
Jul 15, 2021
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I had Washington Natural Gas install a complete new furnace and A/C unit 10 years ago. It worked nicely until this summer. The A/C was not working. I know a thing or two about air conditioning and correctly diagnosed the problem as a refrigerant leak and as much as said so when I booked the appointment.
I had two visits from a technician who informed me that his truck with all his equipment had been stolen. Two wasted trips! Finally the owner came out and informed me I needed a whole new furnace and A/C system!! He then recharged the system without doing any leak testing. Naturally, the refrigerant
I had two visits from a technician who informed me that his truck with all his equipment had been stolen. Two wasted trips! Finally the owner came out and informed me I needed a whole new furnace and A/C system!! He then recharged the system without doing any leak testing. Naturally, the refrigerant
Charlene N.
Jan 11, 2019
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My old furnace went out and they replaced my gas furnace. It is very expensive and after a large down payment the rest is financed 18 months no interest. The customer service was fine. It took 2 full days into the night for the furnace to be finished because of a part. They did finish the 2nd night. That was very good because it is winter. The installers could be more courteous but it was fine. Glad it's done and the heat is working.
Alicia C.
Nov 05, 2018
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!!!DO NOT USE THIS COMPANY!!!!! Read until the end
Last year in the middle of winter I'm talking winter! it's snowing. My furnace went out, inside my house is 54 degrees and i have two children. I call around and WNG can come out the next day. When they arrive the tech doesn't seem to know what he's doing
He's on the phone the whole time. It comes down to a part needs to be replaced but unfortunately he doesn't have the part.
I'm like what! You wasted all this time and it can't be fixed he then calls around and says he will have to order the part
Last year in the middle of winter I'm talking winter! it's snowing. My furnace went out, inside my house is 54 degrees and i have two children. I call around and WNG can come out the next day. When they arrive the tech doesn't seem to know what he's doing
He's on the phone the whole time. It comes down to a part needs to be replaced but unfortunately he doesn't have the part.
I'm like what! You wasted all this time and it can't be fixed he then calls around and says he will have to order the part
Chris C.
Mar 18, 2017
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Called them to come out and diagnose furnace issue and lack of heat. Tech Matt came out, but seem very inexperienced and had to make multiple calls to determine what was wrong. Finally determine I needed a circuit panel replaced, which was correct, but then took him another 30 - 40 minutes on the phone to get a price and timing for replacement. Was told the part would cost $950 to replace plus his diagnostic fee which would make it a $1200 total fix. I challenge him on the part pricing and told him I found pricing at half that price online. I sent him away without getting the fix and did end
John S.
Feb 17, 2017
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I got home last evening and my house was cold, I went to my furnace and realized it wasn't working, I had it do the same thing 5 years ago, when I called furnance sales and service shops 5 years ago, 2 other companies told me my 10-12 year old furnace was garbage equipment and that it was worn out, I got Washington Natural gas to come out and they figured out that it was something simple and repaired it for under $300., I call them first this time and the furnace now being 15-17 years old they looked at it and decided it should be replaced, by an apprentice repairman, after There senior repairman
Karen C.
Jan 13, 2017
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Cynthia C.
Jul 26, 2014
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Our 5 year old air conditioner/furnace stopped working. I called and described the situation. I also asked if we should shut it off until they come to check on it.
"Mike" said I could turn it off and said "just find the on/off switch on it". There did not appear to be one on the furnace and I asked if he meant the furnace or throwing the breaker at the fuse box to shut it off. He said "No, on the furnace itself, just shut it off."
Again, I told him we could not find an on/off switch on the actual furnace itself. He actually then said (and I quote), "
"Mike" said I could turn it off and said "just find the on/off switch on it". There did not appear to be one on the furnace and I asked if he meant the furnace or throwing the breaker at the fuse box to shut it off. He said "No, on the furnace itself, just shut it off."
Again, I told him we could not find an on/off switch on the actual furnace itself. He actually then said (and I quote), "
Scott S.
Oct 09, 2012
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Avoid like the plague! Bought a brand new $9500 furnace and $1200 filter from them two years ago. They installed the filter upside down (SERIOUSLY) and had to come out a year later when we figured it out to remove and re-install the entire furnace. It has rattled a bit ever since.
Now the pump that removes water is dead. My heat has been off for five day now waiting for an appointment that they cancelled this morning. My furnace is off-- totally off until fixed, and they can't come for another 9 days. No chance in hell of ever calling these folks again. I called Evergreen, and knowing that
Now the pump that removes water is dead. My heat has been off for five day now waiting for an appointment that they cancelled this morning. My furnace is off-- totally off until fixed, and they can't come for another 9 days. No chance in hell of ever calling these folks again. I called Evergreen, and knowing that
Ethan G.
Dec 01, 2011
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Although it's early in the overall process of being satisfied with my gas furnace purchase, I CAN say that I'm very impressed with the work done so far! Service Manager, Jack Sanders, asked the right questions about windows, registers, square foot area, etc, then sat me down and taught me a quick lesson on furnaces before presenting options. He convinced me that their brand of furnaces were much more reliable and cheaper to run and maintain; this was verified by personal research. Of the three bids I was given, his was the winner, and is already paying off!
Jack got his technicians,
Jack got his technicians,
