Chapel Hill Tire
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Chapel Hill Tire
If another local retailer offers a lower price on the tires you want before you buy from us, we'll beat that price by 10% of the difference! We guarantee it.* Chapel Hill Tire is an award-winning FULL-SERVICE auto repair shop with locations in Chapel Hill, Durham, Carrboro, Apex, and Raleigh.

We offer a best-in-the-industry 3-year/36,000-mile service warranty, free shuttle service, and our NEW valet service - where we'll bring our car to you while we work on yours.From Toyotas and Hondas to BMWs, our ASE certified technicians will keep you driving happy with exceptional car care. Dashboard Warning Lights: Is My Car Safe to Drive?-
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Empowering our people to improve everything we do, we make saying "Yes" to creative solutions a part of our culture. Grateful that we are able to use our skills and talents to help others, we express our gratitude by working to make our community a better place for everyone who lives here. We are involved with a number of charitable organizations in the Triangle area.
When you buy something at a regular store, you're not shocked at the checkout line with an invented bill and mystery charges you never saw coming. We think automotive shops should operate the same way. That's why we put real prices on services at Chapel Hill Tire, and why we will always talk to you first if anything changes with your vehicle's service needs.
Use our online tire shopping tool to help you find the right tires for your vehicle at the right price point for your budget. If you find a lower price on tires at another local retailer before your purchase from Chapel Hill Tire, let us know. We'll beat the competitor's price by 10% of the difference between their price and ours!* That's a guarantee.
We all know someone who ignores their dashboard warning lights. Unfortunately, this can lead to vehicle failure and safety hazards on the road. Other drivers see dashboard lights and fear their car might not be safe enough to drive to a mechanic. Chapel Hill Tire is here with insight on what your dashboard warning lights.
Chapel Hill Tire is committed to your convenience. We have 9 Triangle-area locations staffed with friendly, knowledgeable professionals. Every location has online appointment scheduling and a FREE shuttle to get you where you need to go. We also offer a new convenient valet service - we'll drop off one of our courtesy cars while we take yours to the nearest Chapel Hill Tire location for service.
Reviews (23)
Kiera L.
Kiera L.
Feb 01, 2022
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Great service, great prices, great job overall. I’ve used them several times & they’ve always been helpful, explained services & options thoroughly, and even offered a shuttle service back and forth. I don’t know anything about cars, but they’ve always been fair & offered a very competitive price for a quick and thorough excellent job. I really love Chapel Hill Tire & their services and will continue using them in the future!
Erika Bird
Erika Bird
Jan 24, 2022
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Staff were friendly and all but $94 for a diagnostics is mad, and they wanted $1000 to fix my car when all it needed was a new ignition coil. Did it myself, took 5 mins, cost $130...nbd
In response:
OK Boomers, get a grip and stop cheating people out of money... lol
Giselle Chun
Giselle Chun
Jan 19, 2022
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Chapel Hill Tire is great! My family has gone to them for years now and this was my first time taking my car to them. Tiffany was fantastic and accommodated me and my work schedule! I brought my car in after work and she completed my safety inspection pretty quickly. I didn't use the free shuttle service, but think it is a great and convenient service. They sent me links to the details of the inspection and provided a physical and emailed copy of the invoice. They also kept me updated on the process via text messages. Super grateful for their assistance, would come back again, and would recommend
Gabrielle Johnson
Gabrielle Johnson
Jan 11, 2022
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Positive: Professionalism, Quality, Value
They are such a patient and thorough team! I really appreciate their knowledgeable staff and how they take the time to make sure you’re happy with your service. I’ve been going to chapel hill tire for car servicing for over ten years now and have never been dissatisfied!
Services: Brake service & repair, Check engine light diagnostic, General repairs & maintenance
Chuck Pitman
Chuck Pitman
Dec 24, 2021
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Required annual inspection.
Great service, but the most impressive part was witnessing a customer rep guiding a customer through a difficult problem over the telephone. He didn't have to go into the detail that he did, and he did it in a way that meant Chapel Hill Tire wouldn't be doing the person's work. Impressive.
Renea Gallup
Renea Gallup
Dec 21, 2021
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Loved that I was able to schedule my car to be picked up and delivered to Chapel Hill Tire who performed a general inspection and oil change, sent me the report electronically, called to let me know my car was done. I paid over the phone and my car was delivered back to me. The car delivery company texted pictures and detail of the drivers so I knew who I was to expect during pick up and return of my car. Highly recommend!!
Josh Marowitz
Josh Marowitz
Dec 18, 2021
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I cannot praise highly enough the pick-up / drop-off service that Chapel Hill Tire offers. As little as dropping off and picking up my own car would be, as the parent of an infant, that task is extraordinarily difficult. I'm so grateful I don't have to get her coat on, get her in her car seat, and so on. What a time saver and a lifesaver! The folks at Chapel Hill Tire offer clear communication and pricing, and they are always prompt and professional!
Amy Franks
Amy Franks
Nov 20, 2021
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The service here is top notch. I am always spoken to in a warm, professional manner. They are up front about the prices and aren't aggressive about additional services. They share their suggestions and move on if you decline further service. I especially like the online appointment system, the concierge service---or pick up/drop off option, and the text updates. You are kept in the loop every step of the way and the report they provide is very helpful. I like that everything is submitted to you electronically, including your bill. This saves trees and reduces waste.
Ben was my service contact
Ed S.
Ed S.
Nov 13, 2021
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It was time for a new set of tires, so I reached out to this Chapel Hill TIre location due to its being within walking distance of home. Searching for the right set of tires and then making an appointment online via their website was very easy. In addition to the new tires, I also requested a state inspection and headlight restoration.

I dealt with Jamie, who was professional and knowledgeable. The work done was great, too -- my fourteen year-old Acura loves its new set of Michelins and the headlights on the car now look like new.

Highly recommended -- based on my experience with this Chapel
Austin B.
Austin B.
Nov 10, 2021
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I discovered that my car was leaking oil while visiting friends in Durham. Chapel Hill got my car in, quickly found and fixed the problem, and they charged nothing for labor or oil. Jamie Wells, their service advisor was professional, pleasant, and very helpful. Great place, great people.
DaButcher
DaButcher
Oct 03, 2021
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I was happy with my new tires from Chapel hill Tire. The price for a set was really competitive even with Club prices. All staff was very professional and explained other items I might want done in future. Only reason I did not give them 5 stars is the time it took to get tires done. Tires and aliment was little over 3 hours even with a 8am appointment. This might not be a issue for folks that use their free shuttle to work but I live out of town so had no place to go so had to wait there. TBH if I went to a club warehouse no idea how long I would have waited.
thumbs up on price match and free
Becca G.
Becca G.
Sep 02, 2020
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Rude and passive aggressive over the phone at the Fordham chapel hill location. Won't be taking my vehicles there for servicing. University place location is always very friendly and accommodating.
John
John
Jun 13, 2020
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Recently used this location for installation of TPMS sensors for some new aftermarket rims for my Tesla Model 3. There was a small snafu in the pricing provided on the original call, but it was quickly worked out. I opted to bring the rims (with tires) in off of the vehicle and the team was helpful in getting them unloaded and completed the work on schedule. I did a lot of shopping around and voiced my concerns around any cosmetic damage to the new rims, they took these concerns seriously and it shows, on pickup the rims were still in pristine condition, not a scratch or nick on them! Overall the
Caitlin D.
Caitlin D.
Feb 29, 2020
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I came in to this location for the first time to have an inspection done on my car before I could renew my tags. The staff here was so friendly and professional, really enjoyed my visit. The waiting area was very clean as well and they had a mini fridge with complimentary beverages too. Will definitely be coming back for any future needs, thanks again!
Gactu S.
Gactu S.
Dec 21, 2019
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I walked in yesterday and scheduled oil change and tire rotation. But, Chapel Hill Tire refused to do the rotation today. They strongly recommended me to replace the 4 tires. It sounds I can not drive my car any more without the replacement. The price on quotation is $494.55 but I have to pay $549.54 for the 4 new tires. However, I was told it is really/completely not necessary when I know my tires only ran no more than 20000mi in total. At least, it is no need to replace ALL 4 tires. (1 or 2 is reasonable). More importantly, they should keep a best tire from them in my Trunk before disposal. I
Kelly B.
Kelly B.
Oct 24, 2019
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We are very grateful for Chapel Hill Tire, on Fordham Blvd, and their prompt attention to our urgent tire situation last week. Our school, Haw River Christian Academy (Pittsboro), had a van full of eighth graders bound for a week long trip to Washington, D.C. We were back on the road within a short time because of this business' customer service, more so kindness and care. Thank you!
Glenn M.
Glenn M.
Sep 30, 2019
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Had a leaky tire on my rental car. I went there 4 days ago to get it checked. Due to a open house, there were very busy. A very nice young lady filled the tire with air and checked for any nails. She could not see anything wrong so I left. I returned due to a very slow leak.
They repaired it very quickly. The staff were very friendly and courteous to me. If I lived in this area (I live in California), they would absolutely be my go to tire store.
Sherry T.
Sherry T.
Jul 19, 2019
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The only negative thing I can say is that I don't live close enough to use Chapel Hill Tire for all our cars' needs. I had had a stressful 2 1/2 weeks living in/out of the Hospital with my very sick mother in Virginia. I finally left to go back to Goldsboro NC to get some things and noticed a drop in tire pressure as soon as I got on I40. After a tear filled called to my husband I got off at the first exit. Not sure why I turned right. Divine Intervention? I spotted CH Tire and drove in. The nicest guy EVER recognized my tears as stress and not crazy. He quickly took charge - giving
Arturo A.
Arturo A.
Feb 19, 2019
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Good service and friendly staff. I really like how they did a full inspection of my car with my oil change and gave me an online report with their findings so I know they didn't BS it. I'll trust them to take care of my car in the future.
Joanna G.
Joanna G.
Jan 13, 2019
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I no longer trust Chapel Hill Tire (formerly Auto Pro To Call) with my car and will be taking my future business elsewhere.
The company I work for offers a concierge service with Auto Pro To Call for car maintenance, so I have been bringing both my family vehicles in for service for several years. Because of the concierge convenience, I have put up with less-than-desirable service over the years. When I asked for a check of fluids with an oil change, I came home to find brake fluid level below minimum cutoff. A few months ago the technician claimed he could not get the "maintenance required
Bryan K.
Bryan K.
Sep 29, 2018
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I was THAT guy, rolling in on a donut tire 20 minutes before closing time on a Friday. They could have easily told me it would have to wait until Monday, but the folks at Chapel Hill Tire were true professionals. They patched my tire and had me safely on my way. They only charged me a fraction of what I was quoted elsewhere, but I would have gladly paid double for such sincere customer service and quality work.
Ray V.
Ray V.
May 03, 2014
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Just take the time to 'shop around" and get estimates and prices, that's all.

Compared to other local independent auto repair shops, their prices seem to be on the high side.

They're NOT a bad place at all. The cost of doing business in Chapel Hill is HIGH for them. Taxes and regulatory and environmental costs are the highest in the Triangle.

What's MOST IMPORTANT is establishing a RELATIONSHIP with a service advisor and a shop THAT YOU CAN TRUST.
Christina G.
Christina G.
May 22, 2008
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The only place I trust for car repair. They do oil changes and by-mileage maintenance, electrical fixes, engine repair, and everything in between. I've been using these guys for over a year and am continually pleased with their level of honesty, professionalism, and timeliness. Brian and Chris (CS guys) are very friendly, can talk cars, and always remember me on my return visits (probably mostly because I'm not shy in helping myself to the candy dishes they set out!).

It's wise to call for an appointment, though they usually accept walk-ins. The waiting room is pretty comfy with