DEAN TV & APPLIANCES provides quality repair of large screen Televisions, Refrigerator, Washer, Dryer, Microwave, Dish Washer, Cooktop & Oven. We are Service provider for most major home extended warranty and We are Authorized Service Center for LG Electronics. Our Qualified Technicians often complete your repair in a single day so you don't have to miss your favorite Entertainment, your fresh Food and on Dry clothes.
Services
To get the best value in TV repair, check local repair shops' customer reviews and then call to compare their services and fees. Today many TV repair shops employ entry-level workers who lack the skills for accurate repairs. Because they do not have the knowledge and tools for precision troubleshooting, they often replace entire TV circuit boards when only a few, small parts have failed.
I delayed repairs because I thought it would be expensive. The TV wouldn't power up even though the power light was on. I read several Austin-area reviews and heard good things about Dean. I left him a message and he promptly responded. He was able to come out to my home the next day. We pulled the TV off the wall, opened up the back panel and immediately identified that 4 capacitors had gone bad.
Reviews (6)
Elli White
Dec 04, 2021
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Did a fridge Repair through warranty and left the fridge fixed with new issues. When I called to follow-up they said that any further repairs would cost money, even though current problems only started after their repair. We were also told that a separate issue was covered under warranty as well but when I spoke to rep on the phone, I was told that their employee "doesn't know what he's talking about". Disrespectful to me and their own employees. Do not use.
A. C.
Aug 24, 2021
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They were scheduled to come out on a Saturday during a 5 hour window and no showed. Didn't bother to call either. When I called the service tech I talked to said they didn't have it in the system. When I mentioned told them my name they suddenly knew what television I had, meaning it was in the system.
Instead of apologizing for the snafu and trying to make it right, they scheduled another 5 hour window. I asked to be put as the first appointment at any point during the week and they refused to accommodate me despite their screw up. A horrible business that I would stay far away from.
Instead of apologizing for the snafu and trying to make it right, they scheduled another 5 hour window. I asked to be put as the first appointment at any point during the week and they refused to accommodate me despite their screw up. A horrible business that I would stay far away from.
Ruben Reyes
Aug 19, 2021
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These are very professional con artist... they have done the best magic I have ever witnessed...they said that they would fix my t.v which over charged on delivery fee then charged me 300 to have a broken t.v...ALSO DEAN ND THE GUY WHO WORKS WITH HIM ARE VERY RUDE....I WISH I COULD I PUT -* NEGATIVE STARS...IF U NEED HELP WITH A T.V PROBLEM MESSAGE ME I KNOW A GREAT PLACE FOR WAY CHEAPER...I DO NOT RECOMMEND THIS PLACE ON N LAMAR..
Albert Davidian
Aug 17, 2020
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Dean just left my home today. My LG refrigerator compressor went out last week. Fortunately, my compressor was still under warranty. I called LG and they identified only two authorized LG repair contractors here in Austin. I called Dean and sent him the LG work order. I was impressed that he had the condenser in stock. He was out the next day and replace the compressor and installed a new air filter. Dean and his partner wasted no time getting started and almost two hours later, the refrigerator is purring like a kitten. Very good service..
Charlie Hedlin
Jan 29, 2020
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I had an appointment scheduled for between 2 and 4, and I called at 4:15 and they said he would make it here in about an hour. He showed up at 5:38. We had to leave the house at 6:30 so there was some tension.
I made the mistake of commenting that the TV failed 2 weeks out of warranty and that I was claiming it against the credit card extended warranty. Suddenly I'm a terrible person for not having mentioned it on the phone. The cost of the diagnostic is higher for this service? I'm told that apparently people get the estimates and never get the repair done. Maybe it has to do with the way the
I made the mistake of commenting that the TV failed 2 weeks out of warranty and that I was claiming it against the credit card extended warranty. Suddenly I'm a terrible person for not having mentioned it on the phone. The cost of the diagnostic is higher for this service? I'm told that apparently people get the estimates and never get the repair done. Maybe it has to do with the way the
Michael Cerda
Jan 25, 2020
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I took my television to this shop end of May. They replaced the main board. The television ran for about three weeks of very sporadic use, 1 hour a day. The television failed in the same way. I took it in again, end of June. It took more than a month for the replacement main board to come. Television ran for a week and it failed again. I supplied diagnostic information I found on the internet that pointed to another board. After several weeks of not looking at it (as told by the repairman), it was returned. This time a ground fault was fixed. It ran for a week. I'm not taking it back.
Several
Several
